Speak & Translate is an app that helps you translate text and voice in many languages, making it easier to communicate when you're traveling or chatting with people who speak different languages. You can use some features for free, like basic translations and voice settings, but for extras like offline use, unlimited translations, and no ads, you need a subscription. They offer weekly subscriptions starting around $7.99, often with a free trial, and you can cancel anytime through your app store settings. If you see charges from them, it's probably for these premium subscription services.
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The cancellation process for Speak & Translate - Translator is straightforward through standard iOS or Android subscription management interfaces. The user has to navigate to subscription settings and tap cancel, which is a common and well-documented process, making it relatively easy though the user must do it themselves as the company can't cancel on their behalf.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Speak & Translate - Translator subscription.
How to Cancel Speak & Translate - Translator: Step by Step
If you purchased through iOS:
- Open Subscriptions on your mobile device.
- Tap the app you'd like to unsubscribe.
- Tap Cancel Subscription or Cancel Free Trial. If there is no Cancel button, or if you see an expiration message in red text, the subscription is already canceled.
- Unsubscribe at least 24 hours before your subscription expires.
If you purchased through Android:
- Go to your subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions listed on the page.
- Unsubscribe at least 24 hours before your subscription expires.
If you need assistance, here's how you can get in touch with Speak & Translate - Translator's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a Speak & Translate - Translator Refund
- Attempt cancellation through the app's account settings, but be prepared for the Cancel option to be missing during the free trial period.
- If there is no Cancel Subscription option and the subscription is not set to auto-renew, let the free trial expire naturally to avoid charges.
- Cancel at least 24 hours before the trial ends if you want to avoid automatic renewal charges.
- Check your subscriptions directly on the platform's store (Apple App Store or Google Play) under your account subscriptions to manage or cancel.
- Use clear language such as "I want to cancel my subscription immediately and not be charged" if you manage to contact customer support.
- Prepare for possible unhelpful or delayed customer support responses; escalate by requesting to speak with a supervisor or via official complaint channels if initially ignored.
- Document all cancellation attempts including screenshots and confirmation messages for possible disputes with payment providers.
- Timing is crucial: attempting cancellation during the free trial is risky, so monitor trial dates closely.
- If cancellation is difficult, consider contacting your payment provider or bank to block future charges if necessary.
- Some users report that subscription changes only reflect after the trial ends, so watch your billing statements closely.
Why Do People Request Refunds from Speak & Translate - Translator
- Difficulty cancelling during free trial period: Users report no "Cancel Subscription" option available during the 7-day free trial, causing frustration.
- Accidental subscription: Users sometimes subscribe by mistake and want to cancel immediately.
- Lack of clear cancellation instructions: The app and in-app settings do not provide explicit, easy-to-find cancellation steps.
- Unresponsive customer support: Apple chat support and phone support for cancellation were noted as ineffective or requiring inconvenient rescheduling.
- Misleading trial and subscription charges: Some users feel the free trial is misleading and are upset about being charged for a full year without knowing how to cancel.
- Subscription auto-renewal confusion: Users are unclear about whether the subscription auto-renews, complicating cancellation decisions.
- App performance dissatisfaction: Some users cancel due to the app not functioning as expected or poor translation quality.
- Refund policy timing: Refunds are only available within 7 days of purchase, limiting options for users wishing to cancel later.
Speak & Translate - Translator Refund Script
Script
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Dear Speak & Translate - Translator, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Speak & Translate - Translator Refund Policy
Speak & Translate subscriptions can be canceled anytime through your iTunes or Android account if purchased via the app stores, or by logging in to the website if purchased directly. Free trials auto-renew to paid subscriptions unless canceled at least 24 hours before the trial ends, and cancellations take effect at the end of the current billing period with no refunds after charges are processed.
The Easiest Way to Get a Speak & Translate - Translator Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Speak & Translate - Translator—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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