The Ultimate Step by Step Guide to Cancelling a Stir Subscription or Membership (stir.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Stir is a subscription-based service where you sign up to access their content or services by choosing from different subscription packages. When you subscribe, you can either pay the full amount all at once or split the cost into 4 separate payments. Payments are made through credit or debit cards, and subscriptions automatically renew unless you turn that off. So, if you see a charge from Stir, it's probably because you signed up for one of their subscription plans to keep using their service.
The cancellation process on Stir.com is straightforward and clearly explained, allowing users to cancel their subscription or additional features directly through the Manage Subscription section in their account settings. The interface provides clear options and confirmation steps for cancellation, making it relatively easy and quick to complete.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Stir subscription.
How to Cancel Stir: Step by Step
If you purchased through stir.com:
Log into your account at stir.com.
Navigate to the Account Settings:
On mobile, tap the Profile icon, then the gear icon.
On desktop, click the gear icon directly.
Select Manage Subscription.
Look for your Subscription Status.
Click on the Deactivate link to cancel your subscription.
Your profile and photos will be hidden immediately from other members, but you will retain access until the End Date.
How to Contact Stir
If you need assistance, here's how you can get in touch with Stir's support team.
Complaints about the app's matchmaking tools and quality of matches.
Dislike of the pop-up features and photo-centric profiles.
Finding the app buggy and not user-friendly.
Safety and exploitation concerns.
Perception that the app emphasizes single parents but has limitations.
High price or payment plans seen as a deal-breaker.
Lack of real human interactions or meaningful connections.
Frustrations with app notifications and messages.
General dissatisfaction leading to deleting the app or stopping the subscription.
Stir Refund Script
Script
Copy
Dear Stir, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Stir Refund Policy
Stir's subscription policy states that memberships are non-refundable; if you cancel, you can use the subscription until the end of the current term but will not receive a prorated refund. You can cancel your subscription at any time via the Manage Subscription page, and the subscription will not renew after the current term expires. Additionally, Stir may terminate or suspend accounts without refund for policy breaches or inappropriate behavior.
The Easiest Way to Get a Stir Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Stir—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Stir.com subscriptions are non-refundable, meaning if you cancel, you will still have access until the end of your current subscription term but will not receive any prorated refund for unused time. You can cancel your membership or subscription at any time through the Manage Subscription page, but the subscription will continue until your current paid term expires. Be aware that there are no early cancellation fees, but the key downside is the lack of refunds and that your profile and photos are immediately hidden upon cancellation.
Fake accounts and spam in the app.
Complaints about the app's matchmaking tools and quality of matches.
Dislike of the pop-up features and photo-centric profiles.
Finding the app buggy and not user-friendly.
Safety and exploitation concerns.
Perception that the app emphasizes single parents but has limitations.
High price or payment plans seen as a deal-breaker.
Lack of real human interactions or meaningful connections.
Frustrations with app notifications and messages.
General dissatisfaction leading to deleting the app or stopping the subscription.
Access to your Stir account (username and password) to log in
Ability to navigate to the Manage Subscription section in Account Settings
Ability to locate your Subscription Status under Manage Subscription
Identifying the specific subscription or feature you want to cancel or deactivate
Re-entering your password (for security confirmation, when prompted)
Selecting a cancellation reason (when prompted, optional but often requested)
Confirming cancellation on the website/app (via a confirm prompt or button)
Verifying automated email confirmation to ensure your cancellation processed
Knowing today’s date and your username (these often appear on the confirmation page)
Before canceling your Stir subscription or membership, know that once you cancel, your profile and photos will be immediately hidden from other members, meaning you lose visibility on the platform. However, your personal information will still be retained according to Stir's Privacy Policy. If you have additional features or add-ons, such as Private Mode, canceling your main subscription does not automatically cancel them; add-ons will remain active until the end date but not renew afterward unless you reactivate them. It's important to manage each subscription component separately and be aware that access to all features tied to your subscription ends after cancellation.
Stir's subscription policy states that memberships are non-refundable; if you cancel, you can use the subscription until the end of the current term but will not receive a prorated refund. You can cancel your subscription at any time via the Manage Subscription page, and the subscription will not renew after the current term expires. Additionally, Stir may terminate or suspend accounts without refund for policy breaches or inappropriate behavior.
Yes, you will need your password to cancel your subscription on Stir. During the cancellation process, you will be required to re-enter your password for security reasons before you can proceed with canceling the subscription. If you don't remember your password, you can reset it via this URL: https://stir.com/account/password/reset. This step ensures your subscription cancellation is secure and authorized by you.
We've actually written a step by step guide on how to get a refund from Stir. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Stir subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Stir account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Stir online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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