Stripchat is an 18+ live streaming site where you can watch and interact with amateur and professional models in real time. The site lets you tip models, control interactive toys, and join private shows. They offer a subscription called Ultimate Membership that gives you perks like unlimited private messages, invisible mode, exclusive discounts, and other fun features. If you see charges from Stripchat, it’s likely from buying tokens or subscribing to Ultimate Membership, both of which you can cancel anytime.
Canceling a subscription on Stripchat involves logging into the account and navigating to settings for unsubscribing or contacting the payment provider's billing support, depending on the payment processor used. The steps are straightforward though requiring some navigation or email/phone contact with billing support, making it not very difficult but not the easiest either.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Stripchat subscription.
How to Cancel Stripchat: Step by Step
If you purchased through Stripchat website:
Log in to your Stripchat account using your credentials.
Navigate to your account settings.
Look for the option labeled "Cancel Membership" or similar.
Follow the prompts to confirm the cancellation of your subscription.
Check for an email confirmation regarding your cancellation.
If you purchased through a mobile app (iOS or Android):
Open the app on your mobile device.
Tap on your profile icon or go to settings.
Select "Subscriptions".
Find your Stripchat subscription in the list.
Tap "Cancel Subscription" and confirm the cancellation.
If you purchased through third-party billing (e.g., credit card):
Contact your payment provider (such as VISA, Mastercard, etc.) directly.
Request to dispute the charges or cancel the recurring payment.
Provide necessary information such as your account details and payment history.
How to Contact Stripchat
If you need assistance, here's how you can get in touch with Stripchat's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
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Tips and Tricks for Getting a Stripchat Refund
Contact customer support multiple times using different channels if initial cancellation requests are ignored.
Keep records of all communications including screenshots and chat transcripts to escalate if needed.
Use firm but polite language emphasizing your desire to avoid further charges and that you expect confirmation of cancellation.
Request explicit confirmation of subscription cancellation in writing.
Cancel subscriptions right before the billing cycle to minimize unwanted charges.
Escalate issues by threatening to dispute charges
Use the account settings and subscription management pages
Be aware some subscriptions linked to fan clubs may have separate cancellation processes, so clarify this with support.
Timing your cancellation after trial periods
Check your bank or card statements to monitor for ongoing charges
Why Do People Request Refunds from Stripchat
Unexpected or unauthorized charges leading to disputes and refund requests.
No return on investment (ROI); customers feel they are not getting value for the money spent.
Price increases or desire to cut expenses.
Payment issues, such as expired cards or lost payment credentials.
Technical difficulties like bugs, glitches, or site functionality problems.
Poor user experience, including slow website, difficult navigation, or poor customer support.
Achieved goals, i.e., customers signed up for a specific purpose and then cancel when it is met.
Lack of customer education about the features or how to use the service effectively.
Outdated or irrelevant features causing customers to lose interest.
Using the wrong product, realizing the service does not meet their expectations or needs.
Human errors such as accidental subscriptions or misunderstandings about billing.
New management or policy changes making subscriptions unnecessary.
Concerns about privacy or security related to adult webcam sites.
Changing personal circumstances or interests that reduce the desire to maintain subscription.
Stripchat Refund Script
Script
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Dear Stripchat, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Stripchat
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Stripchat Refund Policy
Stripchat's Ultimate membership offers features like private messaging, invisible mode, anonymous tips, and more, with a free 7-day trial available when buying tokens. Membership subscriptions can be cancelled anytime, providing users flexibility to stop the service whenever they choose.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Stripchat Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Stripchat—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Stripchat's subscription is marketed as cancellable anytime, with no explicit lock-ins, early cancellation fees, or contracts that bind you. However, subscriptions auto-renew immediately after a 7-day free trial if you do not cancel. It's important to cancel before the trial ends to avoid being charged and to be aware that cancellation takes effect at the end of the current billing period, meaning you won't get a pro-rated refund. This setup can feel restrictive if you miss the cancellation window, which is the main landmine to watch out for.
Unexpected or unauthorized charges leading to disputes and refund requests.
No return on investment (ROI); customers feel they are not getting value for the money spent.
Price increases or desire to cut expenses.
Payment issues, such as expired cards or lost payment credentials.
Technical difficulties like bugs, glitches, or site functionality problems.
Poor user experience, including slow website, difficult navigation, or poor customer support.
Achieved goals, i.e., customers signed up for a specific purpose and then cancel when it is met.
Lack of customer education about the features or how to use the service effectively.
Outdated or irrelevant features causing customers to lose interest.
Using the wrong product, realizing the service does not meet their expectations or needs.
Human errors such as accidental subscriptions or misunderstandings about billing.
New management or policy changes making subscriptions unnecessary.
Concerns about privacy or security related to adult webcam sites.
Changing personal circumstances or interests that reduce the desire to maintain subscription.
Before cancelling a Stripchat subscription, know that you will lose access to premium content and exclusive features such as private shows, fan club memberships, and special content available only to subscribers. You will no longer be able to watch adult performers' exclusive videos or interact in subscriber-only chat rooms and messaging. Additionally, any ongoing perks such as discounted token packages or priority access to shows will be forfeited. Make sure to cancel before your next billing cycle to avoid being charged for the next period.
Stripchat's Ultimate membership offers features like private messaging, invisible mode, anonymous tips, and more, with a free 7-day trial available when buying tokens. Membership subscriptions can be cancelled anytime, providing users flexibility to stop the service whenever they choose.
To cancel your subscription on Stripchat, you do need to log into your account with your password. If you have forgotten your password, you can reset it using this URL: https://stripchat.com/forgot-password. Once logged in, go to your account settings and find the unsubscribe or notification settings to cancel your subscription. There doesn't appear to be an option to cancel without logging in or without a password.
We've actually written a step by step guide on how to get a refund from Stripchat. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Stripchat subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Stripchat account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Stripchat online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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