1 - Visit the Sur.ly website and log in to your account.
2 - Click on your profile icon in the top right corner.
3 - Select Account Settings from the dropdown menu.
4 - Go to the Billing section.
5 - Find the Subscriptions tab.
6 - Locate your active subscription and click on Cancel Subscription.
7 - Follow the prompts to confirm cancellation.
8 - You will receive a confirmation email about your cancellation.
How to Cancel Sur.ly on Apple
1 - Open the Settings app on your device.
2 - Tap your name at the top to access your Apple ID.
3 - Select Subscriptions.
4 - Find the Sur.ly subscription and tap on it.
5 - Tap Cancel Subscription.
6 - Confirm your cancellation.
How to Cancel Sur.ly on Google Play
1 - Open the Google Play Store app.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Locate your Sur.ly subscription and select it.
6 - Tap on Cancel subscription.
7 - Follow the prompts to confirm the cancellation.
How to Cancel Sur.ly on a different payment provider
1 - Log in to your account with the payment provider.
2 - Navigate to the section for Subscriptions or Recurring Payments.
3 - Find the Sur.ly subscription within the list.
4 - Select the option to Cancel Subscription.
5 - Follow the prompts provided to complete the cancellation.
Overview
Sur.ly helps you quickly shorten and share links, making it easier to post and share content online. They offer subscriptions that give you extra features like tracking your links and customizing them for your brand. If you see a charge from Sur.ly, it’s likely for the subscription that allows you to use these added services to manage your online presence more effectively.
Cancelling a subscription with Sur.ly requires navigating through their account settings, which might be confusing for some users. However, there are no overly complex steps involved, making the process fairly straightforward.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Sur.ly subscription.
How to Contact Sur.ly
If you need assistance, here's how you can get in touch with Sur.ly's support team.
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Sur.ly Refund Policy
Sur.ly offers a straightforward cancellation policy that allows users to cancel their membership or subscription at any time. Upon cancellation, users will retain access to the service until the end of their billing cycle, after which no further charges will be applied.
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Frequently Asked Questions
While Sur.ly may advertise easy cancellation, be cautious of potential hidden terms that could impose a minimum commitment period or early-cancellation fees. Always review the fine print in their terms of service to ensure there are no lock-in periods or tricks that might complicate your ability to cancel immediately. It's wise to be prepared for possible hurdles in cancelling your subscription.
High costs compared to perceived value
Lack of usage or interest in features
Inadequate customer support experiences
Technical issues or reliability problems
Change in personal circumstances affecting budget
Unsatisfactory results from the service
Switching to a competitor offering better services
Better free alternatives available
Difficulty in cancellation process itself
Change in business strategy not aligning with user needs
Account login credentials (username and password)
Email address associated with the account
Subscription ID or membership number
Billing information (credit card or payment method details)
Reason for cancellation
Confirmation of cancellation request policy or email
Last billing date for the subscription
Customer support contact information (if needed)
Terms and conditions regarding cancellation
Trial period details (if applicable)
Before cancelling your Sur.ly subscription, be aware that you will lose access to premium features such as customizable link shorteners and detailed analytics on your links. Additionally, any saved settings or configurations may be permanently deleted, so ensure you've backed up any important information. Review any ongoing projects that might be affected, as discontinuing the service could impact their functionality. Finally, consider checking if there are any cancellation fees or required notice periods that could affect your billing.
Sur.ly offers a straightforward cancellation policy that allows users to cancel their membership or subscription at any time. Upon cancellation, users will retain access to the service until the end of their billing cycle, after which no further charges will be applied.
To cancel your Sur.ly subscription, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it using the following link: [Reset Password](https://sur.ly/reset-password). If you prefer not to log in, you may also consider reaching out to their support for assistance.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sur.ly subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sur.ly account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sur.ly online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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