TMDHosting offers a variety of web hosting services including Linux and Windows Shared Hosting, WordPress Hosting, WooCommerce Hosting, VPS servers, and Dedicated Servers. They provide subscription plans with different billing cycles such as monthly, yearly, and multi-year terms, where you pay upfront for the chosen duration. Pricing varies depending on the package and term length, with discounts available for longer commitments. If you're getting billed by them, it's likely for one of these hosting plans to keep your website online and running smoothly.
The cancellation process involves logging into the dashboard, filling out a cancellation form, and then confirming the cancellation via live chat within 96 hours. The steps are clear and accessible but require immediate live chat confirmation, making it somewhat more involved than a simple one-step cancellation.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a TMDHosting subscription.
How to Cancel TMDHosting: Step by Step
If you purchased through TMDHosting:
Log in to your TMDHosting account.
Navigate to the Billing section.
Click on the Cancel Subscription option.
Provide a reason for cancellation (optional).
Confirm the cancellation.
You may need to complete any pending payments before canceling.
Contact TMDHosting’s customer support for assistance.
Verify your identity if required by TMDHosting.
Follow the cancellation process as guided by TMDHosting.
Confirm that your TMDHosting account has been closed.
Update DNS or transfer domains if necessary.
How to Contact TMDHosting
If you need assistance, here's how you can get in touch with TMDHosting's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a TMDHosting Refund
Initiate cancellation early: Cancel well before the renewal date to avoid automatic charges.
Use the dashboard cancellation form: Fill out the cancellation form completely and note your refund request clearly.
Follow up quickly via live chat: Within 96 hours of cancellation form submission, confirm your cancellation and refund request through live chat to prevent delays.
Be firm and consistent: Expect pushback; politely but firmly decline retention offers and repeat your cancellation and refund request.
Request pro-rated refunds expressly: If charged after cancellation, explicitly request a pro-rated refund even if policy states otherwise.
Document all communications: Keep records of emails, chats, and cancellation confirmations for evidence if escalation is needed.
Use language emphasizing fairness and unused services: Highlight no resource usage and that a refund is a reasonable business practice.
Consider chargebacks as last resort: If TMDHosting refuses refund despite evidence and polite insistence, escalate through payment provider chargeback.
Be aware of separate charges on domains: Separate domain purchases may require separate cancellation steps to avoid surprises.
Act promptly before automatic renewals: Renewals can happen suddenly and are difficult to undo afterward.
Why Do People Request Refunds from TMDHosting
Major downtime and frequent server errors causing disrupted service.
Delayed domain activation that interrupts business operations.
Poor customer support characterized by repetitive and unhelpful responses.
Non-transparent pricing and unexpected charges beyond advertised rates.
Refund policy dissatisfaction, including refusal to refund setup fees and not honoring all refund requests.
Complex cancellation process requiring multiple steps and customer service interaction.
Service considered too basic or not meeting advanced user needs, leading to dissatisfaction.
Hidden fees such as setup fees that are non-refundable.
Sales pressure during account cancellation attempts to retain customers.
Operational and financial damage caused by ongoing service issues prompting refund requests.
Lack of communication about service outages or domain issues causing unexpected downtime.
TMDHosting Refund Script
Script
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Dear TMDHosting, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
TMDHosting Refund Policy
TMDHosting offers a 60-day money-back guarantee allowing you to test their services risk-free for two months. To cancel, you go to your dashboard, select the service, click the Cancellation button, fill out the form, and request a refund if desired. You must then confirm your cancellation and refund request via live chat within 96 hours; refunds exclude the non-refundable setup fee.
The Easiest Way to Get a TMDHosting Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TMDHosting—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
TMDHosting allows you to cancel your subscription at any time, but the process can be more complicated than signing up due to extra confirmation steps, including a requirement to confirm cancellation via live chat within 96 hours after submitting a cancellation form. While they offer a 60-day money-back guarantee, the setup fee is non-refundable. Additionally, live chat support may try to retain you by offering alternative plans, so be prepared for this when trying to cancel.
Major downtime and frequent server errors causing disrupted service.
Delayed domain activation that interrupts business operations.
Poor customer support characterized by repetitive and unhelpful responses.
Non-transparent pricing and unexpected charges beyond advertised rates.
Refund policy dissatisfaction, including refusal to refund setup fees and not honoring all refund requests.
Complex cancellation process requiring multiple steps and customer service interaction.
Service considered too basic or not meeting advanced user needs, leading to dissatisfaction.
Hidden fees such as setup fees that are non-refundable.
Sales pressure during account cancellation attempts to retain customers.
Operational and financial damage caused by ongoing service issues prompting refund requests.
Lack of communication about service outages or domain issues causing unexpected downtime.
Account username or email address associated with your TMDHosting account
Login details for your TMDHosting dashboard
Selection of the specific service or subscription to be cancelled
Reason for cancellation (optional, but sometimes requested in forms)
Verification of identity (may be required by providing personal information or responding to a verification email)
Completion of any pending payments (if applicable, before cancellation can proceed)
Contact with customer support via live chat, support ticket, or phone to confirm cancellation (may be required within a set period, such as 96 hours)
Backup of data and files before cancellation (optional but strongly recommended)
Transfer or DNS update for domains associated with the account (if necessary)
Awareness of refund eligibility, including the 60-day money-back guarantee and possible exclusions (e.g., setup fees)
Confirmation of account closure and monitoring of future billing statements to ensure no further charges
Before canceling your TMDHosting subscription, know that the service offers a 60-day money-back guarantee for risk-free testing. To cancel, you need to go to your dashboard, select the service, and submit a cancellation form, then confirm your cancellation and refund request via live chat within 96 hours. Once canceled, you lose access to all hosting services, including website, email, and support features tied to your account. Refunds may be issued minus the non-refundable setup fee, and the cancellation process involves extra steps and potential retention efforts from support.
TMDHosting offers a 60-day money-back guarantee allowing you to test their services risk-free for two months. To cancel, you go to your dashboard, select the service, click the Cancellation button, fill out the form, and request a refund if desired. You must then confirm your cancellation and refund request via live chat within 96 hours; refunds exclude the non-refundable setup fee.
To cancel your subscription with TMDHosting, you primarily need to access your account dashboard to select and initiate the cancellation of your service. After completing the cancellation form, you must confirm the cancellation through live chat support within 96 hours. There is no explicit mention that you need your password specifically to cancel the subscription, but since the cancellation starts from your dashboard, you will need to log in, which requires your password. If you need to reset your password, you can do so here: https://my.tmdhosting.com/pwreset.php.
We've actually written a step by step guide on how to get a refund from TMDHosting. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your TMDHosting subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your TMDHosting account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel TMDHosting online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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