Vivanch Inc, through ipfscanada.com, offers payment solutions mainly related to insurance premiums. They provide flexible payment options like Monthly Pay, 3-Pay, and Full Pay plans, which can be paid by credit card or bank account. Customers can easily manage their payments online, view documents, update info, and make payments via a Customer Centre. They also use digital signing and payment processing to make the experience quick and convenient, which might explain why someone could be receiving bills from them.
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The cancellation process involves a 5-day email warning before cancellation happens, which implies some waiting period and procedural steps. The user needs to handle alerts via text if they have opted out, adding a minor complexity step, but the process is clearly communicated.
Estimated Time
On average, it takes
6 days
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minutes to cancel a Vivanch Inc. subscription.
How to Cancel Vivanch Inc.: Step by Step
If you purchased through credit card or direct billing:
- Log into your dashboard.
- Go to Settings.
- Click Subscription under Billing.
- Click Cancel.
- Choose Cancel Subscription. You will see three options: Cancel Subscription, Hibernate Subscription, or switch to a Data Storage Plan.
- Select Cancel Subscription.
- Check the box that says "Please acknowledge the following."
- Click Cancel Subscription.
- You will be prompted to enter details on your Cancellation Reason.
- Answer the 3 questions and click Cancel Subscription.
Tips & Tricks for Canceling Vivanch Inc.
- Email the cancellation request directly to documents@vivint.com with your full name, service number, and a clear statement requesting immediate cancellation to avoid customer retention offers.
- Pay off all equipment balances first, as cancellation typically requires the equipment to be fully paid.
- Be firm and persistent when speaking with customer service; expect multiple transfers and pushy retention attempts offering discounts.
- Obtain confirmation numbers for any payments made and request a confirmation or case number for your cancellation request during calls.
- Send a certified letter with return receipt if distrustful of phone agents or if phone cancellation attempts fail, to document your cancellation.
- Document all communication, including dates, names of representatives, and content of conversations or emails.
- Expect to receive promotional calls, texts, and emails even after cancellation; do not engage to avoid reopening discussions.
- Request contract copies and verify your contract balance and terms to confirm your cancellation eligibility and counter any unexpected fees.
- Use escalation paths like customer loyalty, supervisors, or legal threats if necessary, especially when cancellation fees or refusal occurs.
- Be prepared with timing and patience, as some cancellations have taken weeks to finalize due to processing delays or disputes.
- Consider filing complaints with the Better Business Bureau or other authorities if Vivint refuses to honor cancellation rights after following proper procedures.
Vivanch Inc. Customer Service Info
If you need assistance, here's how you can get in touch with Vivanch Inc.'s support team.
Cancel Vivanch Inc. Script
Script
Copy
Hello,
I hope this message finds you well. I would like to formally request the cancellation of my subscription with Vivanch Inc. due to financial constraints that require me to re-evaluate my ongoing expenses. Please confirm the cancellation and ensure that no further charges will be applied to my account. Thank you for your assistance.
Best regards.
Frequently Asked Questions
Vivanch Inc. (via ipfscanada.com) allows cancellation of their Personal PAD membership/subscription at any time with a 30-day written notice to IPFS Canada. However, cancellation does not relieve the obligation to continue payments under the payment agreement during that period. For further assistance or to obtain a cancellation form, customers can contact IPFS Canada by phone at (866) 815-9454 or email premiumfinance@ipfscanada.com.
To cancel your subscription with Vivanch Inc (ipfscanada.com), you will need your password to log into your account. Cancellation is typically handled through your online account portal, which requires authentication for security. If you do not remember your password, you can reset it through their password reset page. Here is the link to reset your password: https://support.vivint.com/article/Account-Center-Forgot-Password. This ensures your account security is maintained during cancellation.
- High cost of subscription fees not matching perceived value.
- Poor customer service experiences.
- Lack of usage or no longer needing the service.
- Technical issues with accessing or using the service.
- Better alternatives available in the market.
- Unclear billing practices or unexpected charges.
- Dissatisfaction with product quality or service features.
- Change in personal circumstances such as financial constraints.
- Difficulty in canceling or managing subscriptions.
- Negative reviews or feedback from other users.
There is no specific publicly available information indicating that Vivanch Inc. (ipfscanada.com) uses gimmicks or tricks to prevent users from canceling their subscriptions immediately. However, users should always carefully review the terms and conditions or any subscription contract they agree to, as some companies can include early cancellation fees, lock-in periods, or require cancellation before the next billing cycle to avoid further charges. Without clear details on Vivanch Inc.'s policies, it is prudent to assume standard subscription rules may apply, such as needing to cancel before renewal and potential contract terms.
Before cancelling a subscription, membership, or bill with Vivanch Inc. (ipfscanada.com), it is important to know that cancellation might require giving prior written notice, typically around 30 days. Upon cancellation, you could lose access to premium content or specific features associated with your subscription. Be aware of any potential non-refundable fees or portions of your payment, especially if cancelling after an initial period. Also, check if cancellation affects any ongoing services or benefits you currently enjoy to avoid interruptions.
- Full name of the account holder
- Account number or reference number associated with the subscription, membership, or bill
- Specific service or subscription to be cancelled
- Written notice of cancellation (dated and signed, if possible)
- Contact information (phone number and/or email address)
- Reason for cancellation (optional but may be requested)
- Request for written confirmation or receipt of cancellation
- Bank account information (if pre-authorized payments must be stopped)
- Request for refund (if applicable, e.g., for early cancellation)
- Payment of any cancellation fee (if required)
We've actually written a step by step guide on how to get a refund from Vivanch Inc.. Check it out!
The Easiest Way to Cancel Vivanch Inc.
If you’re frustrated trying to cancel your subscription, membership, or bill from Vivanch Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Vivanch Inc.?
Vivanch Inc, IPFS Payments, IPFS Premium Finance, Premium Finance, IPFS Insureds
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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