Water To Go USA provides an easy way to get clean, great-tasting water delivered right to your door. They offer convenient subscription plans, so you can have water bottles sent to you regularly without having to worry about running out. If you see a charge from them, it’s likely for your subscription that keeps that refreshing water flowing in your home.
Cancelling a subscription with Water To Go USA may involve navigating customer service channels, which can lead to varying experiences. Some users might find the process straightforward, while others may face delays or complications.
Estimated Time
On average, it takes 25 minutes0025 minutes to cancel a Water To Go USA subscription.
How to Cancel Water To Go USA: Step by Step
If you purchased through the Water To Go USA website:
Visit watertogousa.com.
Click on the Account icon at the top right corner of the homepage.
Sign in with your account credentials.
Navigate to the Manage Subscription section from your account dashboard.
Find the subscription you wish to cancel and click on it.
Select the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
Check your email for a confirmation of the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings gear icon.
Select Payments from the menu.
Click on Manage pre-approved payments.
Find Water To Go USA in the list and select it.
Click on Cancel to stop future payments.
Confirm the cancellation when prompted.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find Water To Go USA in your active subscriptions list.
Tap on it, then select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and select Water To Go USA.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
How to Contact Water To Go USA
If you need assistance, here's how you can get in touch with Water To Go USA's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Water To Go USA Refund
Document Everything: Keep records of all communications for reference.
Use Clear Language: Be direct and state you want to cancel your subscription.
Call During Business Hours: Choose a day/time when the wait time is likely shorter.
Escalate If Necessary: If the first representative is unhelpful, ask to speak to a supervisor.
Explain Financial Hardship: Mention any financial difficulties to potentially expedite cancellation.
Utilize Social Media: Share your experience on platforms like Twitter where the company may respond faster.
Send a Formal Letter: If phone support fails, consider mailing a cancellation letter.
Be Polite Yet Firm: Maintain a calm demeanor while being persistent in your request.
Timing Matters: Attempt cancellation shortly before the billing cycle to avoid charges.
Check for Confirmation: Always ask for confirmation of cancellation and get it in writing.
Why Do People Request Refunds from Water To Go USA
High monthly fees compared to competitors.
Limited usage or not needing the service frequently.
Poor customer service experiences.
Increased charges without prior notice.
Difficulty canceling the subscription online.
Product dissatisfaction or quality issues.
Relocation to an area without service availability.
Change in lifestyle or personal circumstances.
Issues with billing errors or discrepancies.
Preference for alternative brands or products.
Water To Go USA Refund Script
Script
Copy
Dear Water To Go USA, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Water To Go USA
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Water To Go USA Refund Policy
Water To Go USA allows members to cancel their subscription at any time through their account settings or customer support. Upon cancellation, any pending payments will be processed, but members retain access to their subscription benefits until the end of the current billing cycle.
Get help with your refund
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The Easiest Way to Get a Water To Go USA Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Water To Go USA—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when considering a subscription with Water To Go USA, as they might have terms that include early-cancellation fees or auto-renewals that can complicate the process of discontinuing your service. Always read the fine print for any contract length or conditions that could lock you in for a specific period, making it difficult to cancel without incurring additional charges. It’s important to understand these potential pitfalls to avoid unexpected charges or commitment.
High monthly fees compared to competitors.
Limited usage or not needing the service frequently.
Poor customer service experiences.
Increased charges without prior notice.
Difficulty canceling the subscription online.
Product dissatisfaction or quality issues.
Relocation to an area without service availability.
Change in lifestyle or personal circumstances.
Issues with billing errors or discrepancies.
Preference for alternative brands or products.
Account number
Name on account
Email address
Billing address
Phone number
Subscription type
Last payment date
Reason for cancellation
Confirmation of cancellation request
Customer service contact information
Before cancelling your subscription to Water To Go USA, be aware that you'll lose access to exclusive discounts on products and services, as well as member-only promotions. Additionally, any accumulated loyalty points may be forfeited upon cancellation, which could affect future purchases. Consider the timing of your cancellation, as mid-cycle terminations might not allow for a prorated refund. Lastly, ensure you’ve resolved any outstanding bills or fees to prevent complications.
Water To Go USA allows members to cancel their subscription at any time through their account settings or customer support. Upon cancellation, any pending payments will be processed, but members retain access to their subscription benefits until the end of the current billing cycle.
To cancel your Water To Go USA subscription, you will need your account password. If you've forgotten your password, you can reset it by visiting the following link: [Reset Password](https://watertogousa.com/reset-password). Having your password handy will ensure a smooth cancellation process.
The cancellation process typically takes about 25 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Water To Go USA subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Water To Go USA account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Water To Go USA online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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