Wealthfront helps you invest your money easily with its main service, the Automated Investing Account, which has a small annual fee of 0.25%. They handle things like portfolio updates and tax help to grow your money smarter. They also offer a Stock Investing Account where you can buy individual stocks with no commissions, starting as low as $1, and there's no fee for this account. So, if you see a charge from Wealthfront, it's likely the small yearly fee for their automated investing service.
The process to cancel a Wealthfront Cash Account subscription is straightforward, involving a few clicks to manage and start account closure via the website or app, with no fees or complex steps involved. The instructions are clear and completion is possible directly online, indicating a low difficulty level.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Wealthfront subscription.
How to Cancel Wealthfront: Step by Step
If you purchased through Wealthfront:
Log into your Wealthfront account on their website or app.
Select your Cash Account on your home dashboard.
Select Manage on the top right.
Scroll to the bottom and select Start account closure.
Follow the prompts to complete the account closure.
If you purchased through another financial institution:
Log into your Wealthfront account.
Click the Transfer Money button at the top of the dashboard.
Select Withdraw or Transfer.
Select Withdraw the entire account balance.
After your account balance is $0, your account will be automatically closed.
How to Contact Wealthfront
If you need assistance, here's how you can get in touch with Wealthfront's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Wealthfront Refund
Withdraw all funds before initiating cancellation to avoid service delays or complications.
Contact support directly via email or phone and clearly state your intention to close your account to ensure your request is recognized.
Request written confirmation of your cancellation and account closure for your records.
Be persistent and follow up regularly, as some users report delays or foot-dragging from Wealthfront’s side.
Use firm but polite language expressing that you require account closure due to dissatisfaction or better alternatives, emphasizing your legal right to close your account.
Leverage timing by initiating cancellation during business hours for faster response.
Escalate by requesting to speak with supervisors or managers if initial support personnel are unhelpful.
Be aware of regulatory requirements—some data or accounts may remain accessible due to compliance regulations, but insist on disabling online access and halting billing/services.
Consider changing your email linked to the account to a dummy account if full deletion is not achievable.
Monitor your bank statements carefully to ensure no further charges are made post-cancellation.
Search for community forums and Reddit posts for recent, ongoing user experiences to keep updated on any new tactics or policy changes.
Why Do People Request Refunds from Wealthfront
Desire to avoid annual advising fees based on account balance
Responsibility for losses due to market movements
Potential transfer fees for specific investment types
Wanting to save on management fees, alternative investment costs, potential tax consequences, and transaction fees
Preference for alternative investment platforms with different features, fees, or investment flexibility (e.g., Betterment, Charles Schwab Intelligent Portfolios, Vanguard Personal Advisor Services)
Wealthfront Refund Script
Script
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Dear Wealthfront, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Wealthfront Refund Policy
Wealthfront does not charge any fees for closing accounts or for maintaining a zero balance. To close a Cash Account, users simply log into their account, navigate to the Cash Account section, and follow the prompts to start account closure. Once closed, the account cannot be used for transactions and closure requests are final, but tax documents and statements remain accessible online.
The Easiest Way to Get a Wealthfront Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Wealthfront—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Wealthfront does not have early cancellation fees, lock-in contracts, or gimmicks that prevent you from canceling your membership or subscription at any time. You can close both Cash Accounts and Automated Investing Accounts whenever you wish without fees, and account closure requests are final. However, if you close an account before the last business day of the month, Wealthfront will continue to collect advisory fees through the effective date of the withdrawal, so be mindful of timing. There's no penalty or early termination fee, but liquidating your Automated Investing Account could have tax implications. Overall, cancellation is straightforward but watch out for advisory fees charged through the month of closure and tax effects if liquidating investments.[Wealthfront Client Agreement](https://www.wealthfront.com/static/documents/client-agreements/WEALTHFRONT-BROKERAGE-TAXABLE-CLIENT-ACCOUNT-AGREEMENT.pdf), [Wealthfront Support Close Account](https://support.wealthfront.com/hc/en-us/articles/360043850672-Close-your-Cash-Account), [How to Close Automated Investing Account](https://support.wealthfront.com/hc/en-us/articles/211007363-How-do-I-close-my-Automated-Investing-Account)
Desire to avoid annual advising fees based on account balance
Responsibility for losses due to market movements
Potential transfer fees for specific investment types
Wanting to save on management fees, alternative investment costs, potential tax consequences, and transaction fees
Preference for alternative investment platforms with different features, fees, or investment flexibility (e.g., Betterment, Charles Schwab Intelligent Portfolios, Vanguard Personal Advisor Services)
Ability to log into your Wealthfront account (username and password)
Access to the website or app to follow the closure process
Selection of the account(s) (Cash Account, Investment Account, etc.) you wish to close from your dashboard
Transfer or withdrawal of any remaining funds to an externally linked bank account before closure
Completion of any pending transactions or receiving final interest payments (for Cash Accounts)
Following on-screen closure prompts during the “Manage” > “Start account closure” steps
Ability to reply to a confirmation email from customer support (if initiated via support and not automated)
Identity verification may be required, especially for checking/account closure cases subject to bank requirements
Customer support contact (for assisted closures or issues with the online process)
No exit fees associated with closing Wealthfront accounts
Before cancelling your Wealthfront subscription, know that you will lose access to their automated investment management services, including features like portfolio rebalancing and tax-loss harvesting. Wealthfront does not provide refunds once you close your account, and you are responsible for any losses resulting from market fluctuations. Additionally, you should review any potential transfer fees and consider the tax implications of moving your investments. It's often beneficial to consult a tax advisor before closing to understand any tax consequences and to explore alternative investment options that suit your needs.
Wealthfront does not charge any fees for closing accounts or for maintaining a zero balance. To close a Cash Account, users simply log into their account, navigate to the Cash Account section, and follow the prompts to start account closure. Once closed, the account cannot be used for transactions and closure requests are final, but tax documents and statements remain accessible online.
To cancel your Wealthfront Cash Account subscription, you need to log into your Wealthfront account on their website or app, which means having your password is necessary to access your account. The cancellation process involves selecting your Cash Account, managing the account, and following prompts to close it. If you don't remember your password, you can reset it here: https://www.wealthfront.com/reset-password. So yes, you do need your password to cancel your subscription.
We've actually written a step by step guide on how to get a refund from Wealthfront. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Wealthfront subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Wealthfront account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Wealthfront online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Wealthfront Green Dot Bank Cash Account Statement from Wealthfront Cash Account Statement from Green Dot Bank
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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