Wealthfront helps you invest your money easily with its main service, the Automated Investing Account, which has a small annual fee of 0.25%. They handle things like portfolio updates and tax help to grow your money smarter. They also offer a Stock Investing Account where you can buy individual stocks with no commissions, starting as low as $1, and there's no fee for this account. So, if you see a charge from Wealthfront, it's likely the small yearly fee for their automated investing service.
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The process to cancel a Wealthfront Cash Account subscription is straightforward, involving a few clicks to manage and start account closure via the website or app, with no fees or complex steps involved. The instructions are clear and completion is possible directly online, indicating a low difficulty level.
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How to Cancel Wealthfront: Step by Step
If you purchased through Wealthfront:
- Log into your Wealthfront account on their website or app.
- Select your Cash Account on your home dashboard.
- Select Manage on the top right.
- Scroll to the bottom and select Start account closure.
- Follow the prompts to complete the account closure.
If you purchased through another financial institution:
- Log into your Wealthfront account.
- Click the Transfer Money button at the top of the dashboard.
- Select Withdraw or Transfer.
- Select Withdraw the entire account balance.
- After your account balance is $0, your account will be automatically closed.
Tips & Tricks for Canceling Wealthfront
- Withdraw all funds before initiating cancellation to avoid service delays or complications.
- Contact support directly via email or phone and clearly state your intention to close your account to ensure your request is recognized.
- Request written confirmation of your cancellation and account closure for your records.
- Be persistent and follow up regularly, as some users report delays or foot-dragging from Wealthfront’s side.
- Use firm but polite language expressing that you require account closure due to dissatisfaction or better alternatives, emphasizing your legal right to close your account.
- Leverage timing by initiating cancellation during business hours for faster response.
- Escalate by requesting to speak with supervisors or managers if initial support personnel are unhelpful.
- Be aware of regulatory requirements—some data or accounts may remain accessible due to compliance regulations, but insist on disabling online access and halting billing/services.
- Consider changing your email linked to the account to a dummy account if full deletion is not achievable.
- Monitor your bank statements carefully to ensure no further charges are made post-cancellation.
- Search for community forums and Reddit posts for recent, ongoing user experiences to keep updated on any new tactics or policy changes.
Wealthfront Customer Service Info
If you need assistance, here's how you can get in touch with Wealthfront's support team.
Cancel Wealthfront Script
Script
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Dear Wealthfront Support,
I hope this message finds you well. I would like to request the cancellation of my subscription due to changes in my financial situation that have made it necessary for me to reevaluate my investments. Please confirm the cancellation at your earliest convenience and let me know if there's anything else you need from my side.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Wealthfront does not charge any fees for closing accounts or for maintaining a zero balance. To close a Cash Account, users simply log into their account, navigate to the Cash Account section, and follow the prompts to start account closure. Once closed, the account cannot be used for transactions and closure requests are final, but tax documents and statements remain accessible online.
To cancel your Wealthfront Cash Account subscription, you need to log into your Wealthfront account on their website or app, which means having your password is necessary to access your account. The cancellation process involves selecting your Cash Account, managing the account, and following prompts to close it. If you don't remember your password, you can reset it here: https://www.wealthfront.com/reset-password. So yes, you do need your password to cancel your subscription.
- Desire to avoid annual advising fees based on account balance
- Responsibility for losses due to market movements
- Potential transfer fees for specific investment types
- Wanting to save on management fees, alternative investment costs, potential tax consequences, and transaction fees
- Preference for alternative investment platforms with different features, fees, or investment flexibility (e.g., Betterment, Charles Schwab Intelligent Portfolios, Vanguard Personal Advisor Services)
Wealthfront does not have early cancellation fees, lock-in contracts, or gimmicks that prevent you from canceling your membership or subscription at any time. You can close both Cash Accounts and Automated Investing Accounts whenever you wish without fees, and account closure requests are final. However, if you close an account before the last business day of the month, Wealthfront will continue to collect advisory fees through the effective date of the withdrawal, so be mindful of timing. There's no penalty or early termination fee, but liquidating your Automated Investing Account could have tax implications. Overall, cancellation is straightforward but watch out for advisory fees charged through the month of closure and tax effects if liquidating investments.[Wealthfront Client Agreement](https://www.wealthfront.com/static/documents/client-agreements/WEALTHFRONT-BROKERAGE-TAXABLE-CLIENT-ACCOUNT-AGREEMENT.pdf), [Wealthfront Support Close Account](https://support.wealthfront.com/hc/en-us/articles/360043850672-Close-your-Cash-Account), [How to Close Automated Investing Account](https://support.wealthfront.com/hc/en-us/articles/211007363-How-do-I-close-my-Automated-Investing-Account)
Before cancelling your Wealthfront subscription, know that you will lose access to their automated investment management services, including features like portfolio rebalancing and tax-loss harvesting. Wealthfront does not provide refunds once you close your account, and you are responsible for any losses resulting from market fluctuations. Additionally, you should review any potential transfer fees and consider the tax implications of moving your investments. It's often beneficial to consult a tax advisor before closing to understand any tax consequences and to explore alternative investment options that suit your needs.
- Ability to log into your Wealthfront account (username and password)
- Access to the website or app to follow the closure process
- Selection of the account(s) (Cash Account, Investment Account, etc.) you wish to close from your dashboard
- Transfer or withdrawal of any remaining funds to an externally linked bank account before closure
- Completion of any pending transactions or receiving final interest payments (for Cash Accounts)
- Following on-screen closure prompts during the “Manage” > “Start account closure” steps
- Ability to reply to a confirmation email from customer support (if initiated via support and not automated)
- Identity verification may be required, especially for checking/account closure cases subject to bank requirements
- Customer support contact (for assisted closures or issues with the online process)
- No exit fees associated with closing Wealthfront accounts
We've actually written a step by step guide on how to get a refund from Wealthfront. Check it out!
The Easiest Way to Cancel Wealthfront
If you’re frustrated trying to cancel your subscription, membership, or bill from Wealthfront—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Wealthfront?
Wealthfront, Green Dot Bank, Cash Account Statement from Wealthfront, Cash Account Statement from Green Dot Bank
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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