THG doesn't make it easy to get a dispute. Many users get lost in the support web pages, not sure what to do and where to click. If you find THG's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that dispute:

1. Log in and hit Dispute Instantly
2. Choose the charges you'd like to get THG Dispute for
3. Open our templated email
4. Press send

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How long does it take to resolve a dispute with THG?

The time required to resolve a dispute with THG can vary depending on the nature and complexity of the issue at hand. Simple disputes, such as product returns or billing discrepancies, may be resolved relatively quickly, often within a few days to a couple of weeks. These issues can typically be addressed through direct communication with THG's customer support team via email, phone, or online chat. However, more complex disputes, such as legal matters or significant conflicts, may require a longer resolution period. These cases may involve additional investigation, coordination with relevant departments, and potentially legal proceedings, extending the resolution process over several weeks or even months. THG is dedicated to handling disputes efficiently and professionally, prioritizing clear communication, thorough assessment, and fair resolution to ensure the satisfaction of its customers and maintain its reputation as a trusted e-commerce platform.

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Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about disputes, refunds, or returns again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated dispute process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

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Chargeback Can Help With More Than Disputing THG!

If you need help with disputes, refunds and subscription cancellations on other platforms, Chargeback is the way to go. We can help if you need to get a Netflix Dispute or Hulu Dispute or Grammarly Dispute.

By setting up a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: