Citizen Watch is a global brand that sells luxury timepieces enjoyed by a diverse clientele. It is renowned for its high-quality products, but like any company, it isn't exempt from customer complaints and refund requests. Many customers often seek to know the Citizen Watch refund procedure after they purchase a product that doesn't meet their expectation.
Citizen Watch stands by the quality of its products and aims to ensure complete customer satisfaction. As such, it has a comprehensive refund policy in place. If you order a watch from Citizen Watch and it's unsatisfactory, you may return it within 30 days of purchase for a full refund. However, the item must be unworn and undamaged, and come in its original packaging alongside all the documentation. Any personalized items can't be returned unless defective. Shipping and handling charges are non-refundable. Lastly, Citizen Watch reserves the right to refuse any return if it does not meet their return requirements.
Citizen Watch doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Citizen Watch's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
A Citizen Watch refund generally takes about 2-3 weeks to process. However, this is dependent on various factors, such as the payment method used and the customer's bank.
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By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: