Overview
1st.com (1st National Bank) offers a range of services designed to help you manage your money easily and securely. You can do all your banking online or through your phone, checking your account balances, transaction history, and even paying bills. They make it simple to transfer money to friends and family with Zelle. The bank offers personal accounts like checking, savings, and credit cards, along with loans and investment services. They also provide security features like instant alerts and two-factor authentication to keep your accounts safe. You can even use mobile wallets like Apple Pay and Google Pay for easy, contactless payments.
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The information was directly sourced from the official 1st National Bank website, which details the main services offered for consumers, including online and mobile banking, bill payments, money transfers, personal banking products, and security features explained in a straightforward manner.
How to Get a 1/ST Refund: Step by Step
If you purchased through Yourselfirst.com direct billing:
- Go to https://app.yourselfirst.com/en/sign-in and log in to your account.
- Navigate to Profile > Account settings > Manage Plans to review and cancel any active subscriptions.
- Email the customer service team at hello@yourselfirst.com with a detailed description of the charge you want refunded, including relevant account information.
- If you do not receive a satisfactory response, consider disputing the charge with your bank or payment provider.
If you purchased through Apple billing:
- Visit reportaproblem.apple.com and sign in with your Apple ID.
- Click or tap "I'd like to" and select "Request a refund".
- Select the reason for your refund request and click Next.
- Choose the subscription or item associated with 1st.com and submit your request.
- Optionally, cancel the subscription in the same interface if you do not want future charges.
- Wait 24 to 48 hours for Apple to respond to your refund request.
- For best results, mention that the subscription renewed without notice or that the account was unused.
If you purchased through Google Play billing:
- Open the Google Play Store app on your Android device.
- Tap on your profile icon in the top right corner and select Payments & subscriptions.
- Tap Subscriptions and locate the 1st.com subscription.
- Tap Refund or Report a problem if available.
- If refund option is not available, go to Google Play refund request page on a browser to submit a refund request manually.
- Choose the reason why you want a refund and submit the form.
- If needed, emphasize that the subscription was canceled but the charge was still applied, or that you did not use the account.
Phone
The phone is not available.
Tips and Tricks for Getting a 1/ST Refund
- Be persistent with follow-ups: Users report success by repeatedly contacting support without giving up.
- Cancel subscriptions immediately: Prevent further charges by unsubscribing as soon as possible.
- Dispute charges through bank or credit card: Many have reversed unwanted payments by reporting them as fraudulent.
- Use clear, firm language: State your request explicitly and mention potential disputes or chargebacks.
- Escalate your complaint: If initial support is unresponsive, ask to speak to a supervisor or higher-level support.
- Timing matters: Request refunds promptly after being charged, ideally within days.
- Document all communications: Keep records of emails, chats, and call logs for evidence if needed.
- Avoid vague complaints: Specify why you want a refund (e.g., service not as described, unauthorized charge).
- Leverage trial periods: If you signed up for a trial, emphasize cancelling before full subscription started.
- Warn about poor reviews or public complaints: Some users find mentioning posting reviews or complaints can encourage refunds.
Why Do People Request Refunds from 1/ST
- Order errors: Customers accidentally order the wrong item or don't need the item ordered.
- Size or fit issues: Items, especially clothing or accessories, do not fit as expected.
- Damaged or defective products: Items arrive broken, damaged, or malfunctioning.
- Product not as described: Item looks or functions differently than described on the website.
- Changed mind: Customers decide they no longer want the product after purchase.
- Better price found elsewhere: Customers find a cheaper price on the same product after purchase.
- Delivery issues: Late delivery or products not arriving at all.
- Subscription misunderstandings: Customers requesting refunds due to confusion over subscription terms or unused subscriptions.
1/ST Refund Script
Script
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Dear 1/ST Customer Service,
I hope this message finds you well. I am reaching out to address a billing issue I encountered with my recent transaction on your website. I noticed an accidental charge on my account that was not authorized, and I am quite dissatisfied with this experience.
I kindly request a refund for this charge, as it seems to have been a mistake. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
1/ST Refund Policy
I wasn't able to find a clear and comprehensive refund policy for 1st.com. It appears they may have specific promotions that sometimes offer refunds on bets, such as a $10 refund for promotional races, but detailed official policies on general refunds are not available in their terms.
The Easiest Way to Get a 1/ST Refund
If you’re frustrated trying to get a refund from 1/ST—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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