Overview
Blink Fitness is a gym that offers an affordable and welcoming fitness experience for people of all fitness levels. They have a wide range of gym equipment including treadmills, ellipticals, stationary bikes, rowing machines, stair climbers, dumbbells, barbells, squat racks, and various machines for cardio and strength training. They also offer personal training programs with certified trainers and provide a free 30-minute start-up session to help new members get started. Additionally, Blink Fitness has a virtual fitness option through their app that allows streaming of on-demand classes, and they offer a corporate program for discounted memberships through workplaces. Overall, Blink Fitness focuses on providing an accessible and supportive workout environment with plenty of equipment and professional guidance to help members reach their fitness goals.
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The information was gathered from the official Blink Fitness website and their blog, which detailed the gym equipment, personal training services, virtual fitness classes, and corporate programs for membership discounts. The description is clear, direct, and consumer-friendly, summarizing the main services in easy-to-understand terms without business jargon.
How to Get a Blink Fitness Refund: Step by Step
If you purchased through Blink Fitness Member Portal:
- Log into your Blink Fitness member account at https://account.blinkfitness.com/public/login.
- Click the Billing tab at the top of the page.
- Select Cancel Membership to initiate the cancellation process (cancellation is required before a refund can be processed).
- After cancellation, to request a refund, send an email to cancellations@blinkfitness.com with details of your refund request.
- In your email, mention if the cancellation was within 3 days of agreement start date (this qualifies for a full refund) or provide details of any qualifying circumstances such as significant disability or relocation over 25 miles.
- Include your full member information and payment details to expedite processing.
- Wait for a response from Blink Member Services for confirmation and refund processing instructions.
If you purchased through Credit Card on File (Direct Debit bank account):
- If paying by direct debit from a bank account or credit card on file, ensure your membership is active (not frozen), then cancel as outlined above in the member portal.
- Email cancellations@blinkfitness.com with your membership and payment information requesting a refund.
- Mention any qualifying refund exceptions such as moving more than 25 miles from a Blink club or serious physical disability, with supporting documentation if possible.
- Note that annual maintenance fees and buy-out fees are generally non-refundable and prorated notice periods apply.
Tips and Tricks for Getting a Blink Fitness Refund
- Provide a 45-day written notice for cancellation as Blink Fitness requires this period before termination.
- Cancel in person if possible at the gym front desk for a quicker confirmation; get a receipt or video proof of cancellation.
- Email your cancellation request to cancellations@blinkfitness.com and follow up with a Certified Mail letter with Return Receipt requested to have proof of delivery.
- Keep detailed records of all communications (emails, messages, receipts, videos) regarding your cancellation attempts.
- Dispute any unexpected charges by contacting your bank or credit card company, especially charges post cancellation request.
- Publicly call out Blink Fitness on social media such as Twitter to pressure faster response.
- Don't acknowledge any balance claims used as a justification for denying cancellation; escalate by filing complaints with your state Attorney General if necessary.
- Use firm and clear language stating this is a formal cancellation request and you do not authorize further charges.
- Be persistent and patient, as the process can be tedious and Blink Fitness may ignore initial cancellation attempts.
- Escalate to legal action like small claims court if charges continue despite cancellation and complaints.
Why Do People Request Refunds from Blink Fitness
- Charged monthly fees after gym closures due to the pandemic despite not using the facility.
- Difficulty canceling memberships and being required to pay cancellation fees ($50+).
- Maintenance fees charged after cancellation attempts with no refunds provided.
- Never received a copy of the membership contract.
- Unresponsiveness from customer service and lack of communication regarding cancellation and refunds.
- Continued billing after cancellation requests, even when acknowledged.
- Discontinuation of towel service without notice, leading to dissatisfaction.
- Members charged maintenance fees sent to third parties for collection.
- Poor management, unhelpful staff, and dishonest billing practices.
Blink Fitness Refund Script
Script
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Dear Blink Fitness Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered with my account. I noticed an accidental charge on my last statement that I believe needs to be rectified. I have always appreciated the services you provide, but this unexpected charge has left me quite dissatisfied.
Could you please assist me in processing a refund for this charge? I would greatly appreciate your help and look forward to resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
Blink Fitness Refund Policy
Blink Fitness has a strict refund policy whereby all fees, including the Annual Maintenance Fee, are non-refundable. However, you can cancel your membership within three days of signing for a full refund, and in certain special circumstances, like physical disability or relocation, you may be eligible for a partial refund or adjustment of your fees.
The Easiest Way to Get a Blink Fitness Refund
If you’re frustrated trying to get a refund from Blink Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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