Overview
Bookingfax Technologies is a company that specializes in digital marketing services tailored for the tourism sector. They offer an easy-to-use platform used by travel professionals to check offers, distribute them across networks, and get training. Their main services include promotion and distribution of tourism offers, branding and advertising, email campaigns, social media management, SMS marketing, destination microsites, online training like webinars and e-learning, and organizing events and travel experiences. Essentially, they help travel businesses get the word out and connect with customers smoothly.
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The information was gathered directly from Bookingfax Technologies' official website, which clearly lists their main services and describes their platform and tools for travel professionals. The language and services described match a straightforward explanation suitable for a consumer audience.
How to Get a bookingfax Refund: Step by Step
If you purchased through credit or debit card on bookingfax.it:
- Log in to your bookingfax.it account.
- Navigate to the 'Membership' or 'Subscription' section of your account dashboard.
- Find the transaction related to your membership or subscription payment.
- Contact bookingfax.it customer support via their official email or contact form found on their website's contact page.
- In your message, clearly state that you are requesting a refund for the subscription charge and mention if the charge was unexpected or if the service was unused.
- Request confirmation of cancellation of recurring payments if applicable.
- Wait for a response from customer support and follow any additional instructions they provide for processing the refund.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the 'Activity' section and locate the payment made to bookingfax.it.
- Click on the transaction and choose 'Report a problem.'
- Select the option that corresponds to refund request or unauthorized payment.
- Follow the on-screen instructions to submit your refund request.
- In your message, mention if the subscription renewed without prior notice or if you did not use the service.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name to access Apple ID settings.
- Tap 'Subscriptions.'
- Find the bookingfax subscription and tap it.
- Tap 'Report a Problem' or go to reportaproblem.apple.com in your web browser.
- Sign in with your Apple ID and select the bookingfax subscription payment.
- Choose the option to request a refund.
- In your refund explanation, emphasize if the subscription renewed without your knowledge or if you did not use the account.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Tap 'Payments & subscriptions.'
- Tap 'Subscriptions' and select the bookingfax subscription.
- Tap 'Cancel Subscription' if required.
- Tap 'Request a refund' or 'Report a problem.'
- Choose the reason for the refund and submit your request.
- When explaining your refund request, mention if the charge was unexpected or if you did not use the service.
How to Contact bookingfax
If you need assistance, here’s how you can get in touch with bookingfax support team:
Tips and Tricks for Getting a bookingfax Refund
- Start communication early and keep all your messages polite but firm.
- Use clear, respectful language emphasizing your disappointment and expectation for a resolution.
- Document every interaction and keep copies of emails, messages, and cancellation confirmations.
- Escalate the issue by requesting to speak with a supervisor or higher-level customer service agent if initial responses are unsatisfactory.
- Follow up persistently but not aggressively, ideally once every 2-3 days.
- Leverage timing by requesting refunds during business hours and avoiding weekends or holidays.
- Refer to relevant consumer protection laws if applicable to your location for stronger footing in your refund request.
- Keep your payment method ready for possible chargeback initiation as a last resort if all else fails.
Why Do People Request Refunds from bookingfax
- Accommodation not as described - misleading or false photos and descriptions.
- Dirty or unhygienic conditions - property is unclean or poorly maintained.
- Overcharging or unexpected deposits - unexpected refundable deposits or additional fees enforced by hosts.
- Cancellation of booking by customer - change of plans leading to cancellations within or beyond refund timeframes.
- Cancellation of booking by provider - provider cancels and customer seeks refund.
- Booking errors - duplicate bookings, incorrect dates or errors in booking details.
- Non-availability of property - property not available despite booking confirmation.
- Disputes with host or service provider - refusal to provide accommodation or keys as agreed.
- Covid-19 related cancellations - lockdowns or travel restrictions causing cancellations.
- Delayed or no refund processing - slow or no response to refund requests.
bookingfax Refund Script
Script
Copy
Hello,
I hope this message finds you well. I'm writing to address a billing issue I've encountered with my recent transaction on your platform. It appears that I have been charged incorrectly, and I am quite disappointed with this experience.
I kindly request a refund for the accidental charge. Could you please assist me in resolving this matter at your earliest convenience? Thank you for your attention to this issue.
Best regards,
bookingfax Refund Policy
I couldn't find the specific refund policy for Bookingfax. It may not be publicly available or clearly stated in their online resources.
The Easiest Way to Get a bookingfax Refund
If you’re frustrated trying to get a refund from bookingfax—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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