Overview
Brigit is an app that helps people get cash quickly when they need it, without fees or credit checks. You can get $25 to $250 fast, with the cash sent directly to your bank account. They also offer tools to help you build your credit, manage your budget, and protect your identity. It’s easy to sign up by connecting your checking account, and the app helps you avoid overdraft fees by advancing money automatically if needed. There’s a small monthly fee for some services, but many people find it super helpful during emergencies or to manage money better.
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The information directly comes from Brigit's official website and describes their core services like Instant Cash advances, credit building, budgeting help, and identity protection in simple terms suitable for consumers.
How to Get a Brigit Refund: Step by Step
If you purchased through Brigit Direct (hellobrigit.com):
- Go to the Brigit Help Center refund request page: https://help.hellobrigit.com/hc/en-us/requests/new
- Fill in the form with your email address, phone number linked to your Brigit account, and bank name.
- Select the subject related to your refund request (such as billing issue or refund request).
- In the description box, clearly explain the issue related to the charge you want refunded.
- Submit the request and wait for a response from Brigit Customer Care.
If you purchased through Apple (iTunes or App Store):
- Open a web browser and sign in to reportaproblem.apple.com using your Apple ID associated with the purchase.
- Tap or click "I'd like to," then select "Request a refund."
- Choose the specific reason for your refund request (e.g., subscription renewed without notice or account was unused) and then click "Next."
- Select the Brigit subscription or purchase from the list and then click "Submit."
- Optionally, cancel the subscription if you no longer wish to keep it to prevent future charges.
- Check for refund status updates within 24-48 hours on the same website.
If you purchased through Google Play:
- Open a web browser and sign in to Google Play refund portal using the Google account linked to your Brigit subscription.
- Locate the purchase of the Brigit subscription or item you want refunded.
- Follow the prompts to request a refund by selecting the reason that best fits your situation (e.g., accidental purchase, subscription not used).
- Submit the refund request and wait for confirmation via email.
- For better success, emphasize if the subscription auto-renewed without your consent or if the service was not used.
How to Contact Brigit
If you need assistance, here’s how you can get in touch with Brigit support team:
Tips and Tricks for Getting a Brigit Refund
- Be persistent and firm in communication; don’t accept vague or delayed answers.
- Demand supervisor involvement immediately if first-line support is unhelpful.
- Clearly state that you did not authorize the charge and want the refund immediately.
- Threaten escalation to the FTC, Better Business Bureau (BBB), your bank, or small claims court if refund is not processed quickly.
- Ask for written confirmation (email) of the refund timeline to have proof of their commitment.
- Keep meticulous records of all communications including dates, times, and names of representatives contacted.
- Follow up frequently, ideally daily via calls and chat, until refund is fully processed.
- Use social media channels to contact Brigit as companies sometimes respond faster there.
- Be aware of timing: refunds may take 5-10 days after initial confirmation; plan your follow-ups accordingly.
- Mention you will bill the company for your time spent on the issue as an additional pressure tactic.
- Consider joining class action settlements or official FTC refund programs if available.
Why Do People Request Refunds from Brigit
- Falsely promised quick cash advances of up to $250 to customers who paid a monthly subscription fee.
- Advertised customers could cancel anytime, but this was not true.
- Charged fees for instant access and often provided less than the promised cash advance amount.
- Customers often unable to get a cash advance at all despite paying fees.
- Difficulties in canceling the subscription or service, blocking customers from easily stopping payments.
- Hidden fees that customers were not properly informed about upfront.
Brigit Refund Script
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Hello Brigit Support,
I hope this message finds you well. I am writing to request a refund due to an unexpected charge on my account that I believe was made in error. I noticed a fee of $5.99 that I was not anticipating, and I would greatly appreciate your assistance in resolving this matter. Thank you for your prompt attention to this issue.
Best regards,
Brigit Refund Policy
Brigit's refund policy indicates that users may still be charged at the end of the billing cycle even if they cancel their subscription. Upon cancellation, access to features such as Instant Cash, Credit Builder, and Credit Monitoring will be lost, but users can reactivate their subscription at any time.
The Easiest Way to Get a Brigit Refund
If you’re frustrated trying to get a refund from Brigit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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