Overview
CreateSend is an easy-to-use email marketing service that helps you create and send beautiful and personalized emails. You can use their drag-and-drop editor to make your own email designs or choose from over 20 free templates. It works on both desktop and mobile, and you can add videos to your emails too. The service is great for staying in touch with customers, sharing special offers, or building relationships with people who care about your business.
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The information was directly gathered from createsend's official site where they explain their main features in simple terms, highlighting their email creation tools, templates, and user-friendly approach which matches the task of describing the company's services to a consumer without technical jargon.
How to Get a createsend Refund: Step by Step
If you purchased through Createsend.com Direct Billing:
- Log in to your Createsend.com account.
- Navigate to the 'Billing' or 'Account' section to review your subscription details.
- Before requesting a refund, cancel your subscription to stop future charges if it hasn't been canceled yet.
- Go to the contact or support page on Createsend.com; use the official support form or email as listed.
- When submitting your refund request:
- Mention that the renewal or charge occurred without notice, especially if you did not intend to continue the service.
- Highlight any technical issues or service failures that affected your usage.
- Indicate if the account was unused or underutilized during the subscription period.
- Wait for a response from Createsend support; they may ask for additional information or proof of the issue.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a createsend Refund
- Be polite and professional: Maintain a calm and respectful tone, even if frustrated, to facilitate a positive response.
- Request escalation early: If initial support denies a refund, politely ask to escalate the issue to a supervisor or manager.
- Use clear and specific language: Clearly explain why you are dissatisfied and why a refund is justified without emotional language.
- Timing matters: Request refunds shortly after the charge or issue arises to increase chances of success.
- Reference previous successful refund cases: Mention if you’ve seen others get refunds for similar issues to establish precedent.
- Document everything: Keep records of communications, receipts, or screenshots to support your claim.
- Leverage trial period or money-back guarantees: When applicable, mention these policies even if not officially cited, as leverage.
- Be persistent but not aggressive: Follow up regularly and remain firm but courteous in your requests.
- Highlight any inconvenience caused: Emphasize how the issue affected your business or usage of the service.
- Suggest friendly resolution: Propose a solution such as partial refund or credit if a full refund seems unlikely.
- Use social proof discreetly: Mention you might share your experience online if the issue remains unresolved without sounding threatening.
Why Do People Request Refunds from createsend
- Technical issues causing the service not to function as expected.
- Billing errors, such as being charged incorrectly or twice.
- Service dissatisfaction due to the software not meeting user needs or expectations.
- Change of plans where the user no longer needs the service.
- Poor customer support experiences leading to refund requests.
- Misunderstanding of product features or capabilities.
- Spam or abuse complaints related to the use of the service.
- Buyer remorse after purchasing the service.
- Unrealistic expectations not met by the service.
- Misrepresentation or perceived false advertising about the service.
createsend Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction on createsend.com. Unfortunately, I noticed an accidental charge on my account that was unexpected.
I would appreciate your assistance in resolving this matter and kindly request a refund for this charge.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
createsend Refund Policy
Createsend.com has a strict no refund policy, stating that they do not provide refunds or credits for any services, including partially used or unused periods of service and mid-term downgrades.
The Easiest Way to Get a createsend Refund
If you’re frustrated trying to get a refund from createsend—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
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