Navigating the financial aspects of studying abroad can be overwhelming, and many users often overlook billing details until an unexpected charge arises, like an automatic subscription renewal. This comprehensive guide is designed to clarify how Study Abroad refunds work, who qualifies for them, and the simple steps you can take to request your money back efficiently. With this information, you'll be better equipped to manage your finances while enjoying your educational adventure.
What You Should Prepare Before Applying For Refund
Proof of Enrollment: Documentation confirming your participation in the study abroad program, such as an acceptance letter or enrollment confirmation.
Transaction History: A record of your payment transaction, ideally including the transaction ID for your specific refund request.
Account Information: Your Study Abroad account details, including your username and any email associated with the account.
Reason for Refund: A detailed explanation of why you are requesting the refund, which may be required by the merchant.
Program Details: Specific information about the program you enrolled in, including the name of the program and dates attended.
Documents Issued: Any relevant documentation provided to you prior to or during the program, such as itineraries or contracts.
Communication Records: Copies of correspondence with Study Abroad regarding your program or refund request.
Refund Request Form: If applicable, a completed refund request form provided by Study Abroad, including all necessary details.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Bank Transfer
5-7 working days
PayPal
1-3 working days
Wire Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Study Abroad
At Study Abroad, we strive to provide users with valuable services to facilitate their international education experiences. Understanding your rights regarding eligibility for refunds is important as it helps you navigate potential billing situations effectively. Refund eligibility can depend on various account management scenarios and the nature of the services provided.
The following situations may qualify for a refund from Study Abroad:
Program Cancellation: If a Study Abroad program is canceled by the institution or organization, you may be eligible for a refund of any fees associated with that program.
Service Dissatisfaction: Should you find that the services provided do not meet the expectations set at the time of enrollment, you could consider requesting a review of your circumstances for potential compensation.
Administrative Errors: In instances where there are administrative discrepancies, such as incorrect charges reflected for your selected services, there may be grounds for a refund.
Withdrawal Policies: If you formally withdraw from a program according to the outlined withdrawal policies within a specified timeframe, you may qualify for a partial or full refund based on those terms.
Transfer Requests: If you need to transfer your enrollment to another semester or program and this process is associated with additional fees, those fees may be refunded if the transfer is executed successfully.
We encourage all users to review their specific situations in the context of these scenarios to better understand their eligibility for refunds at Study Abroad.
Step-by-Step Process to Request Your Study Abroad Refund Like a Pro
If you purchased through ehowcani.com:
Go to the ehowcani.com website and log into your account.
Navigate to the Account Settings section, usually found in the top right corner.
Select Billing and Subscriptions from the menu.
Locate your recent subscription charge and click on Request a Refund.
In the refund request form, mention that the subscription renewed without notice and you were unaware it was active.
Submit the request and keep an eye on your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the ehowcani.com subscription and tap on it.
Scroll down and click on Report a Problem.
Choose the reason for the refund, and mention that the account was unused during the subscription period.
Submit the request through the feedback form provided.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner and select Payments & Subscriptions.
Choose Subscriptions from the menu.
Find the subscription for ehowcani.com.
Tap on Manage and select Refund.
In the text box, explain that the subscription was not intended to renew and that you did not use it.
Follow the prompts to complete the refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Click on Manage Account and then select Subscriptions.
Locate the ehowcani.com subscription.
Click on Get Help next to the subscription listing.
Choose Request a Refund and provide details indicating that the subscription renewed unexpectedly.
Submit your request and check your email for any updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Study Abroad for Refund
Script
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Subject: Refund Request – Study Abroad Account [Your Email]
Dear Study Abroad Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount] for this situation.
Attached to this email are the relevant documents supporting my request.
Please confirm receipt of this email and let me know about the process within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Your request is under review. Please allow up to 5 business days for updates.
Processing
Your refund is currently being processed by our team.
It typically takes about 3-7 business days to complete the process.
Refunded
The full amount has been refunded to your original payment method.
You should see the funds reflected in your account within 5 business days.
Partially Refunded
A portion of your original payment has been refunded.
Check your account statement for the refunded amount. Contact us if you believe this is incorrect.
Completed
The refund process has been successfully completed.
You should have received either a full or partial refund confirmation via email.
Canceled
Your refund request has been canceled, either by you or an administrator.
If you did not initiate this, please contact support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Refund requests can arise in various situations while using Study Abroad services, reflecting users' proactive management of their study plans. Here are some realistic scenarios where users successfully claimed refunds:
Unexpected Program Cancellation: A user enrolled in an exchange program faced an unexpected cancellation due to local unrest. They quickly contacted Study Abroad’s support team to clarify their options, and after providing necessary documentation, received a full refund of their program fees, ensuring their finances remained manageable.
Change of Study Destination: A student originally set to study in Europe decided to change their study destination to Asia for personal reasons. They reached out to Study Abroad to inquire about the financial implications of this change, and after confirming the new program's payment structure, they successfully received a refund for their original booking, which was applied toward the new destination’s fees.
Service Interruption Resolution: During a semester abroad, a user encountered issues accessing essential online resources due to a temporary disruption in Study Abroad’s services. They communicated with customer support to explain the situation, and to accommodate for the inconvenience, Study Abroad issued a partial refund of the service fee for that month.
Account Misunderstanding: A user thought their subscription to additional language classes had automatically renewed, but upon reviewing their account, they realized it hadn’t. After reaching out for clarification, they opted to cancel the renewal and smoothly processed a refund for the fees related to the missed classes.
The Easiest Way to Get a Study Abroad Refund
If you're frustrated trying to get a refund from Study Abroad—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Study Abroad is essential for staying updated on your financial transactions. Here are some specific tips to help you navigate the process and get the information you need seamlessly.
Check Your Email Regularly: Study Abroad sends email notifications regarding refund updates. Ensure to check your inbox and spam folder for messages that include your refund status, which may reference your transaction ID or specific program details.
Utilize the Mobile App: If you're using the Study Abroad mobile app, go to the notifications section to receive real-time updates. Enabling push notifications can help you stay informed immediately as any changes occur regarding your refund.
Review Your Account Dashboard: Log into your Study Abroad account and navigate to the account dashboard. Click on the 'Billing' section or 'Order History' to see the status of your refunds directly. Here, you can track any pending transactions and verify the amount being refunded.
Contact Customer Support: If you're unable to find information about your refund in your account, utilize the live chat feature or support tickets available on the Study Abroad website. Have your transaction details handy to expedite the support process.
Track Refund Progress: In your account's billing section, you may find a timeline or status indicator showing whether your refund is pending, processed, or completed. This can provide clear insights into how far along your refund is in the approval process.
FAQ
If you forgot to cancel on time, it may be difficult to receive a refund for the fees associated with your Study Abroad program. Each program has specific cancellation policies, so it's important to review these terms carefully. Consider reaching out to customer support for your situation, as they may offer guidance or options depending on individual circumstances.
Refund processing times can vary depending on the financial institution involved, but typically, it may take between 5 to 10 business days for the refund to appear in your account. Ensure that you monitor your account regularly during this period, as processing times can be influenced by bank procedures.
If you see a charge but do not have an active subscription, first check your email for any confirmation of a recent subscription or service. If you still have questions, contact customer support directly for assistance in clarifying the charge and resolving any discrepancies.
If you're unable to secure a refund directly from Study Abroad, consider reaching out to customer service again for further assistance. You might also explore the possibility of escalating your concerns within their support system. Additionally, reviewing your account details and any correspondence could provide more insight into your options.
If Study Abroad refuses to issue a refund, start by reviewing their refund policy for any specific conditions or requirements you may have overlooked. Consider reaching out to their customer support again for clarification or to express your concerns more thoroughly. Additionally, double-check your account details and any related correspondence to ensure that all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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