Overview
LaserAway is a cool place where you can go to take care of your skin and body with the help of advanced laser technology. They offer a variety of services like laser hair removal, which helps get rid of unwanted hair, and skin treatments like laser tattoo removal and skin rejuvenation. Their friendly staff makes you feel comfortable, and they focus on using safe, effective treatments to help you feel confident and happy in your skin. So, if you’re looking to make some changes or just want to pamper yourself, LaserAway has options for you!
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The information is directly extracted and summarized from the company's website and general service offerings.
How to Get a LaserAway Refund: Step by Step
If you purchased through LaserAway’s website:
- Visit laseraway.co.
- Scroll down to the bottom of the page and click on 'Contact Us'.
- Choose 'Customer Service' from the options presented.
- Fill out the contact form with the following details:
- Your Full Name
- Email Address associated with your account
- Order Number (if applicable)
- Reason for Refund - Mention that the membership renewed unexpectedly or that the services were not utilized.
- Request for Refund - Specify the amount and attach any relevant documentation or screenshots.
- Click 'Submit' to send your request.
- Check your email for a confirmation of your request.
- Follow up if you do not receive a response within 3-5 business days, reiterating your request and mentioning that your account has been unused.
If you purchased through your Credit Card:
- Log into your online banking account.
- Locate the most recent transaction for LaserAway.
- Click on the transaction and select 'Dispute' or 'Report Issue'.
- Provide a brief description:
- Indicate that the charge was made without prior notice.
- Emphasize that you wish to initiate a refund.
- Follow the instructions provided by your bank to complete the dispute process.
- Keep a record of all communications for reference.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on 'Activity' to view your recent transactions.
- Find the transaction for LaserAway and click on it.
- Select 'Report a Problem'.
- Choose 'I’d like to request a refund'.
- Provide details:
- State that the charge is unauthorized or explain that the service was unused.
- Request a full refund.
- Submit your request and check for updates in your PayPal notifications.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find the LaserAway subscription and tap on it.
- Tap on 'Report a Problem' at the bottom of the screen.
- Select the subscription and choose 'Cancel Subscription' to avoid future charges.
- Provide feedback by choosing 'Request a Refund' and state that:
- The renewal was not anticipated.
- The services were not utilized during the billing cycle.
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Select 'Account'.
- Tap on 'Purchase History'.
- Find the LaserAway subscription and tap on it.
- Click on 'Refund' or 'Report a Problem'.
- Choose the relevant options, mentioning:
- The subscription renewed without your consent.
- You have not utilized the services.
- Submit the request and monitor your email for a response.
Tips and Tricks for Getting a LaserAway Refund
- Document Everything: Keep detailed records of transactions and communications.
- Be Polite but Firm: Use a respectful tone but emphasize your rights as a consumer.
- Use Specific Language: Reference specific policies or laws that support your claim.
- Escalate Issues: Ask to speak with a manager if your request is ignored.
- Timing Matters: Contact them early in the day when reps are less busy.
- Follow Up Regularly: Check in weekly to maintain pressure and show you’re serious.
- Utilize Social Media: Post on their social channels for quicker responses.
- Share Your Story: Use platforms like Reddit to detail your experience, as public pressure can lead to action.
- Leverage Payment Disputes: If unsuccessful, consider disputing the charge with your bank or credit card company.
- Know Who to Contact: Find the right customer service emails or numbers often shared by past users.
Why Do People Request Refunds from LaserAway
- Unsatisfactory results from treatments
- Severe side effects or adverse reactions
- Service not delivered as promised
- Cancellations without proper notifications
- Scheduling issues or conflicts
- Price discrepancies or unexpected charges
- Unprofessional staff or poor customer service
- Change of mind after consultations
- Packages not honored or expired
- Inconsistent quality between sessions
LaserAway Refund Script
Script
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Dear LaserAway Team,
I hope this message finds you well. I am writing to address a billing issue I encountered where I was accidentally charged for a service I did not authorize or receive. I would like to request a refund for this charge.
I have always appreciated your services, and I hope we can resolve this matter promptly. Thank you for your attention to this issue.
Best regards,
[Your Name]
LaserAway Refund Policy
LaserAway offers a satisfaction guarantee for their services, allowing clients to request a refund within 30 days of treatment if they are not satisfied. Additional conditions apply, and clients are encouraged to contact customer service for specific inquiries regarding their individual circumstances.
The Easiest Way to Get a LaserAway Refund
If you’re frustrated trying to get a refund from LaserAway—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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