Is "GET WHITEBOARD" fraud?

The Guide to Understanding Why You Were Charged By “GET WHITEBOARD” and What To Do About It (getwhiteboard.com)

Published

August 25, 2025

Updated

October 30, 2025

What is "GET WHITEBOARD"?

Get Whiteboard is a simple platform that provides virtual whiteboarding tools for brainstorming, collaborating, and planning. They offer subscription plans that allow users to access their features easily, which might be why some people are seeing charges from them. It's perfect for teams or anyone who loves organizing thoughts visually.

GET: This represents a request to obtain or retrieve something. In this case, it implies looking to access or acquire an item or service.
WHITEBOARD: This is the specific item or service being requested, which refers to a whiteboard, commonly used for writing or drawing in classrooms or offices.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Get Whiteboard?

Subscription Fees: Users may be charged for monthly or annual subscription plans that provide access to premium features.
One-Time Purchases: Charges could occur for purchasing individual whiteboards or templates offered through the platform.
Additional Service Usage: Customers might incur fees for using additional services such as collaborative tools or enhanced storage options.
Automatic Renewals: If users forget to cancel their subscriptions, they may unknowingly be charged for automatic renewals.
Trial Conversions: If a user signs up for a free trial and does not cancel before the trial ends, they may be charged for the service.
Special Promotions: Charges can appear from promotional offers that may include limited-time features or discounts that turn into regular pricing.
Extra Features: Users who opt for add-ons or extra features beyond what is included in their standard plan may see additional charges.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the getwhiteboard.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getwhiteboard.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getwhiteboard.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Get Whiteboard Customer Service Info

If you need assistance, here's how you can get in touch with Get Whiteboard's support team.

Phone

The phone is not available.

support@getwhiteboard.com

Site

https://getwhiteboard.com/support

Get help with your refund

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What other ways do charges from Get Whiteboard show up?

GETWHITEBOARD GETWHITEBOARD.COM WHITEBOARD SUBSCRIPTION WHITEBOARD SERVICES GET WHITEBOARD WHITEBOARD PAYMENT

The Easiest Way to Cancel Get Whiteboard

If you're frustrated trying to cancel your subscription, membership, or bill from Get Whiteboard—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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