Is "solos" fraud?

The Guide to Understanding Why You Were Charged By “solos” and What To Do About It (solosglasses.com)

Published

September 3, 2025

Updated

October 20, 2025

What is "solos"?

Solosglasses.com offers an easy way to get stylish glasses with a subscription service. You can choose from various frames and lenses, and they'll send new pairs right to your door regularly. If you see a charge from them, it’s likely for your subscription plan that keeps your eyewear fresh and trendy!

S: Indicates the transaction type, in this case, it stands for "Sale" which means an actual purchase was made.
OLOS: This part likely refers to the merchant or retailer, possibly an abbreviation or a specific identifier for the business where the purchase took place.
1: This number usually signifies that it is the first instance or transaction in a series, indicating the sequence or an introductory identification.
23: This could represent the date of the transaction, often formatted as the day of the month.
10: This may indicate the month of the transaction, for example, October.
2023: The year when the transaction occurred, providing clear reference to the time frame.
CD: Typically stands for "Credit Debit" indicating the nature of the transaction related to how the funds were moved.
123456: This could be a unique transaction number that helps identify this specific sale in the financial system.
XYZ: This might represent a specific product or service category, providing insight into what was purchased.
ABCD: Often signifies a location, department, or specific branch of the merchant involved in the transaction.
XXXXXXXXXXXX: This is a masked version of the account or card number used, protecting your sensitive information by hiding part of it.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from solosglasses?

Subscription Services: Some users may inadvertently sign up for a subscription service that includes recurring fees.
One-Time Purchases: Customers may make one-time purchases of glasses or accessories which are charged to their accounts.
Shipping and Handling Fees: Charges may also reflect shipping fees for delivered products.
Freemium Models: Users might encounter charges after a trial period for premium features or services they opted into.
Incorrect Billing: There are reports of unexpected charges due to billing errors or issues with payment processing.
Services Used: Customers might be charged for specific services such as lens upgrades or customizations chosen during the order process.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the solosglasses.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the solosglasses.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with solosglasses.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

solosglasses Customer Service Info

If you need assistance, here's how you can get in touch with solosglasses's support team.

Phone

1-844-876-7655

support@solosglasses.com

Site

https://solosglasses.com/pages/contact

Get help with your refund

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What other ways do charges from solosglasses show up?

SOLOSGS SOLOSGLASSES SOLOSGLASSES.COM SOLOS-GLASSES SG-ONLINE PURCHASE SOLOSG-PURCHASE SOLOSGLAS-ORDER SOLOSG-PAYMENT SOLOSG-POS SUMMIT GLASSES PURCHASE SOLOS PURCHASE GLASSES BY SOLOS

The Easiest Way to Cancel solosglasses

If you're frustrated trying to cancel your subscription, membership, or bill from solosglasses—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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