Is "Whiteout Survival" fraud?

The Guide to Understanding Why You Were Charged By “Whiteout Survival” and What To Do About It (whiteoutsurvival.com)

Published

December 4, 2025

Updated

December 7, 2025

What is "Whiteout Survival"?

Whiteout Survival is a service that helps people prepare for emergencies like power outages and severe weather. They offer subscription plans that provide access to survival guides, gear recommendations, and exclusive content to keep you informed and ready. If you see a charge from them, it likely relates to a monthly or annual subscription for their survival resources.

Whiteout: This is likely the name of a game or product, suggesting it has a theme related to snowy or white environments.
Survival: This indicates that the game or product involves elements of survival, meaning players or users must manage resources and stay alive in challenging situations.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Whiteout Survival?

Subscription Fees: Many users reported being automatically subscribed to a recurring plan when signing up for premium features, leading to unexpected charges.
In-Game Purchases: Players may inadvertently make purchases for in-game currency, items, or upgrades, which can accumulate over time.
Add-On Services: Certain enhancements or expansions might require additional payments that users overlooked during initial setup.
Trial Period Charges: Some users mentioned being charged after a free trial period ended without clear notifications or reminders before the billing began.
Account Sharing Issues: Instances of sharing accounts with friends or family can lead to unexpected charges if those users make purchases without the account holder's knowledge.
Foreign Transaction Fees: If users are charged in a different currency or location, they might see additional fees from their bank or payment provider.
Failed Cancellations: Users have noted trouble canceling subscriptions, resulting in continued charges even after they believed they had opted out.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the whiteoutsurvival.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the whiteoutsurvival.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with whiteoutsurvival.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Whiteout Survival Customer Service Info

If you need assistance, here's how you can get in touch with Whiteout Survival's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@whiteoutsurvival.com

Site

https://whiteoutsurvival.com/support

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What other ways do charges from Whiteout Survival show up?

WHITOUTSURVIVAL WHITEOUT-SURVIVAL WOSUBSCRIPTION WHT-ONLINE-ORDER WHITEOUT-ONLINE WHT-SUPPORT WHITEOUT-SURVIVAL-GAMES WHTPURCHASE WHITOUT-STORE WHITOUT-SV-TRANSACTION

The Easiest Way to Cancel Whiteout Survival

If you're frustrated trying to cancel your subscription, membership, or bill from Whiteout Survival—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.