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Life Storage is a self-storage company that provides secure and convenient storage solutions for both personal and business use. The company was founded in 1982 and is headquartered in Williamsville, New York. Life Storage operates more than 925 storage facilities in 31 states across the United States. The company's users are individuals and businesses who need extra space to store their belongings, whether it's seasonal items, furniture, or business inventory. Life Storage offers a variety of storage options to meet the diverse needs of its customers, including climate-controlled units, drive-up units, and outdoor parking spaces.

Regarding refunds, Life Storage has a transparent and fair refund policy. If a customer cancels their rental agreement early, Life Storage will refund any unused rent and administrative fees. However, if the customer has received any special promotions or discounts, those discounts will be deducted from the refund amount. The refund will be issued within 30 days of the cancellation date, and any outstanding balances owed will be deducted from the refund. Customers who have pre-paid for their storage unit will receive a refund for any unused rent, but not for the administrative fees. Overall, Life Storage's refund policy is designed to be fair and transparent for its customers.

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Life Storage Refund Policy

Life Storage has a customer-friendly refund policy that allows customers to cancel their rental agreement and receive a refund for any unused rent and administrative fees. If a customer decides to cancel their rental agreement before the end of the billing cycle, they will only be charged for the days that they used the storage unit. The remaining rent and fees will be refunded to the customer. However, if the customer has received any special promotions or discounts, those discounts will be deducted from the refund amount.

To request a refund, customers can contact Life Storage's customer service team via phone or email. The customer service team will then verify the customer's rental agreement and calculate the refund amount based on the number of days the storage unit was used. Once the refund amount has been calculated, the refund will be issued within 30 days of the cancellation date.

Customers who have pre-paid for their storage unit will also be eligible for a refund for any unused rent. However, customers will not receive a refund for any administrative fees that were paid upfront. The refund amount will be calculated based on the number of days remaining in the pre-paid rental agreement.

Overall, Life Storage's refund policy is designed to be fair and transparent for its customers. The company understands that sometimes customers need to cancel their rental agreement early, and it strives to make the process as easy and hassle-free as possible.

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