2 - Log in to your account using your username and password.
3 - Navigate to the Account Settings section.
4 - Select Subscriptions.
5 - Find the subscription you wish to cancel.
6 - Click on the Cancel Subscription button next to the subscription details.
7 - A confirmation message will appear. Follow any additional prompts to confirm the cancellation.
How to Cancel Academi on Apple (iOS)
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your Name at the top of the screen.
3 - Select Subscriptions.
4 - Locate the Academi subscription from the list.
5 - Tap on the subscription, then select Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
How to Cancel Academi on Google Play
1 - Open the Google Play Store app on your Android device.
2 - Tap on the Menu icon (three horizontal lines) in the top left corner.
3 - Select Subscriptions.
4 - Find and tap on the Academi subscription.
5 - Select Cancel Subscription.
6 - Confirm the cancellation by following the provided prompts.
How to Cancel Academi on PayPal
1 - Log in to your PayPal account.
2 - Go to Account Settings (gear icon).
3 - Select Payments, then Manage Automatic Payments.
4 - Find the Academi subscription in the list.
5 - Click on the subscription and then select Cancel.
6 - Follow any additional prompts to complete the cancellation.
Academi is a company that offers a range of training and educational services, primarily focused on security and defense. They provide subscription plans that allow users to access various courses and resources to enhance their skills. If you're seeing a charge from Academi, it’s likely for a membership or course you’ve signed up for, helping you stay updated and trained in important security areas.
Cancelling a subscription requires navigating the company’s website and possibly encountering varying cancellation policies. Depending on the method of cancellation, the process can be somewhat straightforward but may lead to customer service interactions that complicate it.
Estimated Time
On average, it takes 25 minutes0025 minutes to cancel a Academi subscription.
How to Contact Academi
If you need assistance, here's how you can get in touch with Academi's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Academi Refund
Call Early in the Day: Reach out first thing in the morning when agents are more likely to be available and less rushed.
Be Polite but Firm: Maintain a calm demeanor, but clearly state that you wish to cancel.
Use Direct Language: Say "I want to cancel my subscription" instead of asking if you can cancel.
Have Your Information Ready: Keep your account details, such as your membership number and personal information, handy to streamline the process.
Ask for Confirmation: Request an email confirmation of your cancellation to avoid future charges.
Try the Chat Option: If available, use online chat to document your cancellation request; it can be easier than a phone call.
Escalate if Necessary: If your first contact doesn't resolve the issue, ask to speak to a manager or supervisor.
Look for Promotions: Some users report success in getting better offers or easier cancellations by mentioning current promotions.
Timing Matters: Schedule cancellations just before the billing cycle to avoid being charged for the next period.
Document Everything: Keep records of whom you spoke to and the content of the conversation.
Use Social Media: Some users suggest reaching out via social media, where companies may respond more promptly to public inquiries.
Check for Trial End Dates: If you’re on a trial, know when it ends to avoid unwanted charges.
Be Prepared for Retention Offers: Expect offers to retain your business and decide in advance if you are willing to consider them.
Cancel During Promotions: Cancelling during promotional periods may yield less resistance from customer service representatives.
Follow Up: If you don't receive a confirmation email, follow up with customer service to ensure your cancellation was processed.
Why Do People Request Refunds from Academi
Cost is too high relative to budget.
Not utilizing the services frequently enough.
Lack of interest in content offered.
Found a better alternative that meets needs.
Services are not user-friendly or too complex.
Experiencing technical issues that are unresolved.
Negative experiences with customer support.
Change in personal circumstances affecting use.
Membership benefits are not valuable anymore.
Service does not align with current goals.
Problems with billing or payment processing.
Subscription feels like a chore rather than enjoyable.
Lack of updates or new content.
Moved to a different location where the service is unavailable.
Not enough community engagement or support.
Academi Refund Script
Script
Copy
Dear Academi, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Academi
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Academi Refund Policy
Academi allows members to cancel their subscriptions at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and no refunds are provided for partial periods. Members are advised to review the specific terms within their account for detailed guidance.
Get help with your refund
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The Easiest Way to Get a Academi Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Academi—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Academi may employ tactics like requiring notice periods or imposing early-cancellation fees that can complicate the process of ending your subscription. Always read the terms and conditions for any lock-in clauses or specific cancellation procedures to avoid unexpected charges. It's advisable to check if your subscription has a trial period that automatically renews, as this can trap you in a longer commitment.
Cost is too high relative to budget.
Not utilizing the services frequently enough.
Lack of interest in content offered.
Found a better alternative that meets needs.
Services are not user-friendly or too complex.
Experiencing technical issues that are unresolved.
Negative experiences with customer support.
Change in personal circumstances affecting use.
Membership benefits are not valuable anymore.
Service does not align with current goals.
Problems with billing or payment processing.
Subscription feels like a chore rather than enjoyable.
Lack of updates or new content.
Moved to a different location where the service is unavailable.
Not enough community engagement or support.
Account Information: User's email associated with the account
Membership Type: Type of subscription or membership being canceled
Billing Details: Payment method used (credit card, PayPal, etc.)
Transaction ID: Any relevant transaction IDs or reference numbers
Reason for Cancellation: Optional information regarding why the user is canceling
Contact Information: A phone number or alternative email for any follow-up
Cancellation Policy: Awareness of the specific terms for cancellation
Before cancelling your Academi subscription, be aware that you will lose access to exclusive content, courses, and any saved progress on ongoing learning paths. Additionally, your ability to participate in community forums and receive updates may be affected. Consider whether you might want to pause your subscription instead of cancelling entirely, as this could retain your access for future use. Lastly, check the cancellation policy for any potential fees or notice periods that might apply.
Academi allows members to cancel their subscriptions at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and no refunds are provided for partial periods. Members are advised to review the specific terms within their account for detailed guidance.
To cancel your subscription on Academi.com, you will need your password for security reasons. If you've forgotten your password, you can reset it using this link: [Reset Password](https://academi.com/reset-password). Once you've regained access, you can proceed with canceling your subscription.
The cancellation process typically takes about 25 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Academi subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Academi account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Academi online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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