Can I Cancel Notion at Any Time?

Notion lets you cancel your subscription at any time via the app settings, and access to paid features continues until the end of your billing cycle. However, refunds are only given if you downgrade within 3 days for monthly plans or 30 days for annual plans. The subscription terms indicate that subscriptions are generally non-cancelable and non-refundable mid-term unless there is a material breach by Notion, and early termination may require paying remaining fees for the subscription term. Downgrades require a 60-day notice ahead of the next term, so there are some lock-in conditions if you want to change or cancel immediately.

Why Do People Cancel Notion?

Technical billing errors leading to improper charges or accidental upgrades.Poor customer support with slow response times and inadequate resolutions.Free plan sufficiency where users find that the free version meets their needs and paid features are not essential.Team workspace limitations on free or paid plans that affect collaboration.Desire to switch to competing products with different features or pricing.Subscription confusion or accidental sign-ups prompting refund requests.Billing for unintended additional members causing unwanted charges.Limitations on file size uploads or automation features in the paid plans that may not match user expectations.

What Information Do I Need to Cancel Notion?

Access to your Notion account (via desktop – cancellations cannot be made via mobile apps) Workspace or account email address associated with your subscription Ability to navigate to Settings & Members, then Billing or Plans in the Notion app Knowledge of which workspace or subscription you want to cancel (if you are part of multiple workspaces) Ability to select a free plan or downgrade tier as part of cancellation process Feedback (optional) – Notion may optionally request feedback before confirming cancellation Apple App Store or Google Play credentials if your subscription was purchased through these platforms (cancellation must be managed directly through the respective store) For refunds: reason for refund, date or timeframe of billing, and email contact to Notion support (team@makenotion.com, if eligible)

What Should I Know Before Cancelling Notion?

Before cancelling your Notion subscription, know that you will retain access to all paid features until the end of your billing cycle. After cancellation, your account will be downgraded to the Free plan, which has several limitations compared to paid plans. These include a 5MB file upload size limit per file (versus unlimited on paid plans), only 7 days of version history (compared to 30-90 days on paid plans), a limit of 1,000 blocks for shared workspaces, and more restricted collaboration features such as limited guest access and inability to edit or create certain automations and private teamspaces. Additionally, customization options for forms and access to multiple notion.site domains are reduced on the Free plan. It's important to consider these feature losses before cancelling if you rely heavily on premium capabilities.

What is Notion's Cancellation Policy?

Notion offers full refunds if you downgrade your subscription and contact them within three days of the invoice for monthly billing or within 30 days for annual billing. Refunds for accidental member additions are also available if requested within three days, provided the extra members are removed. For subscriptions via Apple App Store, refunds must be requested directly from Apple.

Do I Need My Notion Password to Cancel?

To cancel your Notion subscription, you generally need to be logged in to your account since cancellation is done through your account settings under Billing. This means you will need your password to access your account for cancellation. If you have forgotten your password, you can reset it by going to the Notion login page and clicking the "Forgot password?" link here: https://www.notion.so/login. After resetting your password, you can log in and proceed to cancel your subscription in the Billing section of the Settings.

Can I Get a Refund from Notion?

We've actually written a step by step guide on how to get a refund from Notion. Check it out!

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How To Cancel Your Notion Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 10, 2025

6 min read

Difficulty

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Notion allows users to cancel their subscription easily from the desktop app by navigating to Settings, then Billing, then Change plan. There are clear instructions provided on their help page, and the process does not involve complicated steps or customer support contact, making it very straightforward for most users.

Estimated Time

On average, it takes 00 10 minutes to cancel a Notion subscription.

How to Contact Notion

If you need assistance, here's how you can get in touch with Notion's support team.

Phone

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Notion subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Notion account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Notion online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Notion May Show Up On Your Statement As:

NOTION LABS INC. NOTION LABS INC. HTTPSWWW.NOTI CA 10/01 24492166W000TGZ2Q 1074 NOTION LABS INC. HTTPSWWW. 24492167V000Z8RAE 1074 NOTION LABS INC. HTTPSWWW. 24492168T000TFTS3 123 MAIN St HTTPSWWW.NOTI

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