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Step-by-step guide + expert tips for a smooth, hassle-free cancellation.
We understand — sometimes canceling is the best option. Here are some common reasons why people decide to cancel:
Some users find the subscription fee too high or unnecessary, especially if they don't use the full range of benefits, such as free shipping or Prime Video.
Users may cancel because they don't take full advantage of Amazon Prime’s benefits, such as streaming, Prime Reading, or exclusive discounts.
With many competitors offering similar services (like streaming services, faster shipping options, etc.), users may find better alternatives that better suit their needs or budget.
You can cancel Amazon Prime.
Requires logging in
Refunds may not apply
Go to Amazon's website and sign in with your account credentials.
Hover over the "Account & Lists" menu at the top right of the page. Click on "Your Account" from the dropdown.
In the "Your Account" section, find and click on "Prime Membership".
Follow the prompts to confirm cancellation and select your reason for leaving
Launch the Amazon app on your mobile device. Tap on the three horizontal lines (hamburger menu) in the lower-right corner of the screen to open the main menu.
Scroll down and tap on "Your Account". Under the "Account Settings" section, select "Prime Membership".
You’ll be directed to the Prime Membership page. Tap "Manage Membership". Scroll down and tap on "End Membership" (or "End Trial" if you’re on a free trial).
Follow the on-screen instructions to confirm the cancellation. You may be offered a discount or alternative options to stay subscribed.
Open the Settings app on your iPhone.
Tap your Apple ID>Subscriptions
Find Amazon Prime, tap it, then tap Cancel Subscription
Your subscription will remain active until the end of the billing cycle, but you won’t be charged again.
Look for a confirmation email.
Open the Google Play Store app
Tap your profile icon > Payments & subscriptions > Subscriptions
Select Amazon Prime subscription, then tap Cancel subscription
Confirm cancellation.
Look for a confirmation email.
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If you subscribed through a third party (like Apple, Google Play, Amazon, Roku, or your cable provider), you can cancel directly through their platform — no Max login needed.
Use Live Chat or Submit a Request to ask a support agent to cancel your subscription manually.
Contact your bank or credit card company. Request to block future payments to Amazon Prime.
Services like Chargeback, can cancel subscriptions on your behalf.
Please keep an eye on the following after you’ve canceled your subscription:
You’ll still have access to all Amazon Prime benefits (like free shipping, Prime Video, etc.) until the end of your current billing period.
You won’t be charged again after the cancellation date, even if you continue to use the service.
After your billing period ends, you’ll lose access to all Prime benefits, including free shipping, Prime Video, and exclusive discounts.
Uncompleted Cancellation Process
Free Trial Ending
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Subscription Through Third-Party Provider
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Shared Account or Family Plan
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If you need assistance, here’s how you can get in touch with our support team:
To help us assist you faster, make sure to include the following:
Account Email
Charge Screenshot
Cancellation Attempt Notes
Visit Amazon's Sign-In page. Under the password field, click on "Forgot your password?".
Provide the email address associated with your Amazon Prime account.
Amazon will send you a password reset link to the email you entered. Follow the instructions in the email to reset your password.
Once you've reset your password, return to the Amazon sign-in page and log in with your new password.
For Apple (iOS) Open Settings > Tap your Apple ID
Go to Subscriptions
Find Amazon Prime >Tap Cancel Subscription
For Google Play (Android) Open Google Play Store Tap Profile Icon > Payments & Subscriptions
Tap Subscriptions > Find Amazon Prime > Tap Cancel Subscription
Yes, you can cancel your Amazon Prime subscription anytime, but early cancellation may incur fees depending on your plan.
Amazon Prime generally does not offer refunds after cancellation, except in cases of billing errors or unauthorized charges.
Canceling Amazon Prime stops your subscription, but you retain your account and access to files for a limited time.
While deleting, Amazon Prime removes your account and all associated data permanently.
You can resubscribe anytime.
Check Your Email: Amazon Prime will send a confirmation email once your subscription is canceled.
Log Into Your Amazon Prime Account: Visit Amazon Prime Account and check your subscription status.
Verify Access to Services: Ensure you no longer have access to paid Amazon Prime services after the cancellation period ends.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers.
² Average requests times may vary depending on volume of requests
