Unsubby is a service that helps you easily cancel your subscriptions, contracts, insurances, or memberships by sending cancellation letters on your behalf. You pay a fee, usually around $19.95, and they handle reaching out to the company so you don't have to spend time doing it yourself. They also offer a subscription called My Unsubby, which lets you see all your current subscriptions in one place, get reminders about when to cancel, and cancel up to 5 subscriptions every month for a fee of $9.95. So if you see a charge from Unsubby, it’s likely for helping you stop a subscription the easy way.
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The cancellation process on Unsubby.com is fairly straightforward, requiring users to log in and navigate to subscription settings to cancel. Assistance is available via customer support if difficulties arise, making the process easier for typical users but possibly slightly challenging for less tech-savvy individuals.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a unsubby subscription.
How to Cancel unsubby: Step by Step
If you purchased through Unsubby:
- Visit the Unsubby website at unsubby.com.
- Access the "My Unsubby" section.
- Create an account or log in if you already have one.
- Choose the subscription you want to cancel from your list of services.
- Fill out the cancellation form, providing necessary personal information such as your full name, address, and account number if required.
- Pay the fee of C$27.95 for the cancellation letter service.
- Confirm your details and submit the cancellation request.
- Await confirmation that the cancellation letter has been sent on your behalf.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Select "Subscriptions".
- Find the Unsubby subscription you wish to cancel.
- Tap on the subscription.
- Select "Cancel Subscription" and follow any additional prompts.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three lines) in the upper left corner.
- Go to "Subscriptions".
- Find the Unsubby subscription in the list.
- Tap on the subscription.
- Tap "Cancel Subscription" and confirm your choice.
If you need assistance, here's how you can get in touch with unsubby's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a unsubby Refund
- Cancel immediately after subscribing to avoid unwanted renewals but still use the paid term.
- Go through the cancellation process fully to see if you receive any incentives or discounts to stay, then decide.
- Be firm and repetitive with customer service, saying “I want to cancel my subscription” to avoid getting side-tracked by retention offers.
- Do not give reasons for cancelling; this avoids giving the company a chance to persuade you to stay.
- Start cancellation early and be patient—it can take time, including waiting on hold.
- If initial cancellation attempts fail, escalate by emailing formally, sending certified letters demanding cancellation, or filing chargebacks if wrongly charged.
- Use cancellation timing such as cancelling just before renewal deadlines to potentially prompt better offers.
- Expect to be offered temporary discounts, free products, or subscription pauses as retention tools during cancellation attempts.
- Keep documentation of cancellation requests and confirmations for proof in disputes.
- Sometimes companies require speaking to a higher-level representative if initial customer service refuses to cancel.
Why Do People Request Refunds from unsubby
- The customer signed up only for the free trial and never intended to continue.
- The customer has achieved her goal and no longer needs the subscription.
- The customer doesn’t know how to use the site or product features.
- The customer is having technical difficulties, such as poor streaming experience.
- The customer’s credit card changed and was not updated.
- Another subscription service offers better content or pricing.
- The customer is disappointed in the product or service quality.
- The subscription is marketed to the wrong audience who wouldn’t pay for it.
unsubby Refund Script
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Dear unsubby, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
unsubby Refund Policy
Unsubby offers a service that helps cancel subscriptions by sending cancellation letters on your behalf for a fee of $19.95. Cancellation policies depend on the individual subscription's contract, service provider, and rules, often requiring notice periods and personal details in the cancellation letter. Their premium My Unsubby service allows managing and cancelling up to 5 subscriptions every 4 weeks for a recurring fee of $9.95, with automatic cancellation deadline notifications.
The Easiest Way to Get a unsubby Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from unsubby—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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