The Ultimate Step by Step Guide to Cancelling an unsubby Subscription or Membership (unsubby.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Unsubby is a service that helps you easily cancel your subscriptions, contracts, insurances, or memberships by sending cancellation letters on your behalf. You pay a fee, usually around $19.95, and they handle reaching out to the company so you don't have to spend time doing it yourself. They also offer a subscription called My Unsubby, which lets you see all your current subscriptions in one place, get reminders about when to cancel, and cancel up to 5 subscriptions every month for a fee of $9.95. So if you see a charge from Unsubby, it’s likely for helping you stop a subscription the easy way.
The cancellation process on Unsubby.com is fairly straightforward, requiring users to log in and navigate to subscription settings to cancel. Assistance is available via customer support if difficulties arise, making the process easier for typical users but possibly slightly challenging for less tech-savvy individuals.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a unsubby subscription.
Cancel immediately after subscribing to avoid unwanted renewals but still use the paid term.
Go through the cancellation process fully to see if you receive any incentives or discounts to stay, then decide.
Be firm and repetitive with customer service, saying “I want to cancel my subscription” to avoid getting side-tracked by retention offers.
Do not give reasons for cancelling; this avoids giving the company a chance to persuade you to stay.
Start cancellation early and be patient—it can take time, including waiting on hold.
If initial cancellation attempts fail, escalate by emailing formally, sending certified letters demanding cancellation, or filing chargebacks if wrongly charged.
Use cancellation timing such as cancelling just before renewal deadlines to potentially prompt better offers.
Expect to be offered temporary discounts, free products, or subscription pauses as retention tools during cancellation attempts.
Keep documentation of cancellation requests and confirmations for proof in disputes.
Sometimes companies require speaking to a higher-level representative if initial customer service refuses to cancel.
Why Do People Request Refunds from unsubby
The customer signed up only for the free trial and never intended to continue.
The customer has achieved her goal and no longer needs the subscription.
The customer doesn’t know how to use the site or product features.
The customer is having technical difficulties, such as poor streaming experience.
The customer’s credit card changed and was not updated.
Another subscription service offers better content or pricing.
The customer is disappointed in the product or service quality.
The subscription is marketed to the wrong audience who wouldn’t pay for it.
unsubby Refund Script
Script
Copy
Dear unsubby, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
unsubby Refund Policy
Unsubby offers a service that helps cancel subscriptions by sending cancellation letters on your behalf for a fee of $19.95. Cancellation policies depend on the individual subscription's contract, service provider, and rules, often requiring notice periods and personal details in the cancellation letter. Their premium My Unsubby service allows managing and cancelling up to 5 subscriptions every 4 weeks for a recurring fee of $9.95, with automatic cancellation deadline notifications.
The Easiest Way to Get a unsubby Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from unsubby—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Unsubby may make canceling subscriptions somewhat challenging by requiring navigation through account settings online and potentially needing phone or email contact if difficulties arise. There are no explicit mentions of contracts, lock-ins, or early cancellation fees, but users often face difficulties reaching customer support and managing cancellation without assistance, especially older users or those less tech-savvy. It is important to keep records of cancellation confirmations to avoid unintended charges.
The customer signed up only for the free trial and never intended to continue.
The customer has achieved her goal and no longer needs the subscription.
The customer doesn’t know how to use the site or product features.
The customer is having technical difficulties, such as poor streaming experience.
The customer’s credit card changed and was not updated.
Another subscription service offers better content or pricing.
The customer is disappointed in the product or service quality.
The subscription is marketed to the wrong audience who wouldn’t pay for it.
Full name of the account holder
Email address associated with the subscription or account
Address (mailing or billing address linked to the membership)
Account number, membership number, or customer ID
Subscription ID or order/confirmation number
Payment method details (such as the last four digits of the card used)
Name of the service or specific product to be canceled
Proof of identity if requested
Any additional information required by the service's cancellation policies
Before cancelling your subscription, membership, or bill on Unsubby, be aware that you will lose access to all premium content and features immediately upon cancellation. This includes any ongoing or upcoming notifications about upcoming subscription renewals and payment tracking tools. It's important to consider that cancellation may affect your ability to manage or consolidate your subscriptions through Unsubby's interface. Additionally, any subscription savings or exclusive deals facilitated by Unsubby will no longer be available once you cancel.
Unsubby offers a service that helps cancel subscriptions by sending cancellation letters on your behalf for a fee of $19.95. Cancellation policies depend on the individual subscription's contract, service provider, and rules, often requiring notice periods and personal details in the cancellation letter. Their premium My Unsubby service allows managing and cancelling up to 5 subscriptions every 4 weeks for a recurring fee of $9.95, with automatic cancellation deadline notifications.
To cancel your subscription on Unsubby (unsubby.com), you need to log in to your account using your registered email and password. The cancellation process is done through your account settings, so having your password is necessary. If you have forgotten your password, you can reset it by using this link: https://unsubby.com/en-it/my-unsubby/forgot. This reset option will send you a link via email to set a new password, allowing you to regain access and proceed with cancellation.
We've actually written a step by step guide on how to get a refund from unsubby. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your unsubby subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your unsubby account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel unsubby online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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