FabFitFun is a subscription service that sends you a box of 6 full-size beauty, fitness, and lifestyle products every season (quarterly). You can choose to be billed $69.99 each season or pay $219.99 annually for 4 seasonal boxes. The service allows you to customize your entire box, and the billing depends on the subscription plan you select. So if you see a charge from FabFitFun, it's likely for one of these seasonal or annual membership plans.
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The cancellation process for FabFitFun subscription is straightforward with clear steps online to cancel through the VIP dashboard by editing account settings and confirming cancellation. There are also alternative options to call or email customer service, making it relatively easy compared to other subscription cancellations.
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How to Cancel FabFitFun: Step by Step
If you purchased through FabFitFun.com:
- Log in to your FabFitFun account on the website.
- Navigate to your VIP dashboard.
- Click on 'Edit Account.'
- Click on 'Cancel.'
- Follow the instructions to confirm your cancellation.
- Alternatively, you can:
- Email: Send a cancellation request to vip@fabfitfun.com.
- Call: Contact customer support at 1-855-313-6267 and request cancellation.
- Use chat: Sign in to your account and follow the chat instructions to speak with a representative.
Tips & Tricks for Canceling FabFitFun
- Cancel after the last box ships or after customizing your final box to avoid losing access prematurely and to ensure you get all paid boxes.
- Turn off auto-renew rather than expecting immediate service cut-off; cancellation typically means no renewal after the current period.
- Change payment method/email to a zero balance card near the end of your subscription to prevent unintentional charges if cancellation glitches.
- When cancelling, respond promptly to cancellation confirmation emails such as "Are you sure you want to cancel?" to avoid subscription continuing silently.
- Contact customer service repeatedly if a refund is desired, but be aware refunds are rare and partial refunds may include deductions for member savings.
- Use firm and clear language when requesting cancellation or refunds, asking for prorated refunds if applicable and clarifying charge deductions.
- Delete your account after cancellation to prevent accidental auto-renewal or charges.
- Check your account and cart during sales periods before cancelling to ensure no unexpected charges or pre-orders remain.
- Be aware that customer service may not always provide clear or upfront refund details, so keep documentation of communication if disputing charges later.
- Expect difficulty or delays in cancellation processing, so start the process early and be patient but persistent.
FabFitFun Customer Service Info
If you need assistance, here's how you can get in touch with FabFitFun's support team.
Cancel FabFitFun Script
Script
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Hello FabFitFun Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. I have thoroughly enjoyed your boxes, but due to personal circumstances, I need to cut back on my expenses at this time.
Please let me know if you need any further information to process my request. Thank you for your understanding and for the services you provide.
Best regards,
[Your Name]
Frequently Asked Questions
FabFitFun memberships continue indefinitely and automatically renew unless canceled prior to the next billing date. Seasonal memberships are billed $69.99 each season and annual memberships $219.99 yearly, both non-refundable. To avoid charges, cancellations must be made by 11:59 pm PST the day before billing, with no refunds for charges already processed; cancellations take effect starting the next billing cycle. There are no cancellation fees, and cancellations can be done online, by email, live chat, or phone.
To cancel your FabFitFun subscription, you generally need to log into your account, which means you will need your password. Once logged in, you can go to "My Account," then "Account Details," and select "Cancel Subscription." Alternatively, you can request cancellation by email or live chat, or call their customer service at 855-313-6267. If you forgot your password, you can reset it at this URL: https://fabfitfun.com/login (use the 'Forgot Password?' option there). This process ensures your cancellation is processed before the next billing cycle.
- Decline in quality and variety of items over time, with boxes becoming smaller and products considered as "leftovers" or less interesting.
- Receiving repeated or unwanted items, including frequent repeats from past boxes.
- Longer shipping times, especially for annual members.
- Billing issues such as being charged before the annual review date, unexpected automatic renewals, and disputes over charges being denied.
- Difficulty cancelling subscriptions with continued billing after cancellation attempts.
- Poor customer service, including lack of responsiveness, refusal to issue refunds, and unprofessional behavior.
- Frustration with product quality like damaged, broken, or trial size products instead of full size, and items not aligning with customer preferences.
- Perceived deceptive marketing and feeling the service is a scam due to misleading ads and unavailability of promised selections.
- Increasing subscription prices without matching increase in product value or quality.
- Controversial brand actions, such as posting a profanity-laced ad on social media that offended some users and led to cancellations.
- Receiving unwanted emails despite requests to unsubscribe.
FabFitFun allows cancellation of memberships at any time, but you must cancel before the next billing date (11:59 pm PST the day before) to avoid being charged again. There are no cancellation fees, but you will not receive refunds for payments already processed, and pending charges after the bill date will still go through. Cancellation takes effect on the following billing cycle, so if you cancel late, you will still be billed for the current cycle, which can feel like a contract lock-in unless you time your cancellation carefully.
Before cancelling your FabFitFun subscription, keep in mind that you will immediately lose access to all membership perks, including the ability to edit and customize your seasonal box selections. Cancellation does not provide refunds for any boxes you have already paid for, and pending charges will not be stopped if they are on or after your billing date. Also, your subscription will auto-renew until you actually cancel, so timing your cancellation before renewal is important. Canceling means you will no longer receive the seasonal boxes or any exclusive member deals that come with the subscription.
- Email address associated with the account
- Full name on the account
- Request for cancellation (a clear statement that you wish to cancel your subscription)
- Reason for cancellation (optional, but sometimes requested)
- Ability to log in to the FabFitFun account (to cancel online)
- Ability to contact FabFitFun customer service (for phone, email, or chat cancellation)
- Willingness to follow additional instructions provided by FabFitFun (they may verify further details after the initial request)
- Confirmation request (asking for written confirmation of cancellation is recommended)
We've actually written a step by step guide on how to get a refund from FabFitFun. Check it out!
The Easiest Way to Cancel FabFitFun
If you’re frustrated trying to cancel your subscription, membership, or bill from FabFitFun—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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