MetricsCheck (also known as Metrics Watch) is a service that helps businesses keep track of their marketing and website performance by sending real-time reports and alerts through email, SMS, or Slack. It monitors data from sources like Google Analytics and sends immediate alerts if there are big changes, so users don’t have to constantly check dashboards. They offer subscription plans starting with a free 14-day trial, then monthly plans at $29 for startups, $100 for pro users, and $300 for agencies, with features like multiple report limits, white labeling, and free migration included in higher tiers. If you see charges from them, it’s likely for one of these subscription plans that provides regular marketing performance reports and alerts.
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There is very limited publicly available information about MetricsCheck's specific subscription cancellation process, which suggests it is likely straightforward and not intentionally made difficult, typical for SaaS services. The lack of complex cancellation instructions or warnings indicates it should be easy for consumers to cancel within a minute or two.
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minutes to cancel a metricscheck subscription.
How to Cancel metricscheck: Step by Step
If you purchased through metricscheck.com:
- Email the support team at support@metricapp.co requesting to cancel your subscription.
- In your email, include your account details such as:
- Your name
- Account email
- Subscription details
- Wait for a confirmation of your cancellation request from the support team, which will be received within 5-7 working days.
- Your account will be downgraded to a default free forever plan once canceled.
Tips & Tricks for Canceling metricscheck
- Be firm and repetitive: Consistently say "I want to cancel my subscription" without engaging in upselling or negotiations.
- Use clear and simple language: Avoid lengthy explanations; keep it direct and to the point.
- Escalate politely: If the first agent resists, ask to speak to a supervisor or customer retention department.
- Timing matters: Call early in the week and early in the day to avoid busy periods and reduce hold times.
- Leverage account info: Have your recent statements and account details handy to prove your subscription and cancellation request.
- Document everything: Keep records of emails, chats, and call times for reference in case of disputes.
- Consider visiting in person: For memberships like gyms or utilities, showing up physically can expedite cancellation.
- Use the "moved away" excuse: Claiming you relocated to an area without service has helped some users bypass in-person requirements or extra fees.
- Threaten bank intervention: Mention that you will dispute charges with your bank if unauthorized payments continue.
- Return any equipment promptly: If subscription requires equipment, return it and keep the receipt to avoid further charges.
- Be aware of contract terms: Understand your cancellation policy and any required notice periods to avoid surprise charges.
- Persist if necessary: Sometimes multiple calls or attempts are needed; don’t give up easily.
metricscheck Customer Service Info
If you need assistance, here's how you can get in touch with metricscheck's support team.
Cancel metricscheck Script
Script
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Dear MetricsCheck Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. After utilizing the service for a while, I have found that it no longer aligns with my current needs.
Please let me know if you require any further information from my side to process this cancellation. I appreciate your assistance in this matter and look forward to your confirmation.
Thank you for your attention to this request.
Best regards,
Frequently Asked Questions
Metricscheck (metricscheck.com) does not provide publicly accessible information regarding its membership, subscription, or bill cancellation policies on its website, including pages such as Terms, Help, and FAQ. For precise details, contacting their customer support directly is recommended.
To cancel your subscription with MetricsCheck (metricscheck.com), you do need access to your account, which implies you need your password to log in for cancellation. There does not appear to be phone or chat support options for cancellation without authentication. If you have forgotten your password, you can reset it using the following link: https://metricscheck.com/reset-password. This will help you regain access to your account and proceed with canceling your subscription securely.
- Payment Failures: Issues with processing payments leading to cancellation.
- Lack of Updates: Services not being updated or improved regularly.
- Unresolved Product Bugs: Persistent problems and glitches without resolution.
- Complicated Checkout Process: Difficult or lengthy procedures to subscribe or modify plans.
- Inflexible Plan Modifications: Lack of ability to easily change or adjust subscription plans.
- Shifting Customer Needs: Changes in customers' personal or financial situations reducing need for the service.
- Reduced Purchasing Power: Economic difficulties leading to cutback on unnecessary expenses.
- Switching to Competitors: Better offers, features, or pricing from alternative providers.
- Unmet Value from Product/Service: Perception that the service does not deliver adequate value for the cost.
- Bad Product-Customer Fit: Service does not meet the specific needs or expectations of the user.
- Poor Onboarding Experience: Difficulties or dissatisfaction during initial use of the service.
- External Factors: Broader influences like economic conditions, lifestyle changes, or priorities.
MetricsCheck (via Metricapp.co) allows you to cancel your subscription at any time by contacting their support, but canceling does not delete your account or data—it just shifts you to their free plan. Refunds are only available within 14 days of purchase if you're not satisfied, and there are no indications of lock-in contracts or early cancellation fees. However, the cancellation process can take 5-7 working days to process, so expect a slight delay in confirmation.
Before cancelling your subscription with MetricsCheck, be aware that you will lose access to all premium features and any specialized content tied to your subscription once the billing cycle ends. This includes loss of access to advanced metrics tracking, historical data analysis, and any personalized reports or alerts provided as part of your membership. Additionally, cancellation may mean you cannot retrieve or export data associated with your account after termination. It is advisable to download or save any important information prior to cancellation to avoid data loss.
- Account login credentials (username/email and password)
- Subscription or membership ID
- Full name associated with the account
- Email address used for registration
- Billing details (last 4 digits of payment card or billing address)
- Reason for cancellation (if requested)
- Confirmation of identity (via email, phone, or security question)
- Date you want the cancellation to take effect
- Contact with customer support (if no self-service option is available)
- Written request or form submission (if required by company policy)
We've actually written a step by step guide on how to get a refund from metricscheck. Check it out!
The Easiest Way to Cancel metricscheck
If you’re frustrated trying to cancel your subscription, membership, or bill from metricscheck—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to metricscheck?
METRICSCHECK, METRICSCHECKCOM, METRICSCHECK*COM, METRCK, METRCK.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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