Can I Cancel Coursera at Any Time?

Coursera allows subscription cancellation at any time, but cancellation takes effect only at the end of the current paid billing period with no refunds for the remaining time. Refunds are generally only available if requested within 14 days of payment; after that, there are no refunds or early cancellation fees. Users should be aware that some subscriptions have free trials that must be canceled before the trial ends to avoid full charges, and completing courses during free trials may require a paid subscription to receive certificates.

Why Do People Cancel Coursera?

Completion of desired courses leading to cancellation as learners no longer need the subscription.Budget concerns and affordability issues prompting users to cancel subscriptions.Switching to other online learning platforms considered more suitable by the users.Unexpected charges or confusion about billing, such as being charged for subscriptions without clear consent or after free trials expired.Poor customer service and unresponsiveness when users seek help or refunds.Loss of access to course content and assessments after subscription expiration causing frustration.Technical issues with course delivery, including poor video/audio quality, courses not being self-paced as advertised, and loss of progress.Difficulty in canceling subscriptions, including confusing interface and lack of clear cancellation options.Auto-renewal without explicit notice leading to unexpected charges.Perceived unfair refund policies or no refunds provided after cancellation.Lack of human contact for support and reliance on unsatisfactory automated responses.Problems with certificates or badges not being delivered timely or at all after course completion.Issues with account management, such as charges continuing after account deletion or being locked out of courses without explanation.

What Information Do I Need to Cancel Coursera?

Coursera account login email and password Access to the Coursera website or mobile app Navigate to the 'My Purchases' or 'Manage Subscriptions' section Identify the specific subscription or membership to cancel Knowledge of refund policy and free trial status (cancel before the free trial ends to avoid charges, and refunds are only available in certain cases) Understanding that you will retain access to content until the billing period ends after cancellation Aware that earned certificates remain in your account after cancellation Options to re-enroll or reactivate subscription at any time after cancellation

What Should I Know Before Cancelling Coursera?

Before canceling a Coursera subscription, be aware that you will lose access to the specialization or subscription content at the end of your billing period. You will retain access to videos, readings, and practice assessments from completed courses until that time, but you will lose access to graded assessments. After cancelation, you can still re-enroll in the audit option for free to access video lectures and other materials, but not graded work. Also, any certificates you've earned remain accessible even after the subscription ends.

What is Coursera's Cancellation Policy?

Coursera allows you to cancel your subscription at any time; however, cancellation stops future payments and access continues until the end of the current billing period. For Coursera Plus subscriptions, you can request a refund within 14 days (two weeks) of your payment. After this period, no refunds are provided for past payments, but cancellation will prevent further billing.

Do I Need My Coursera Password to Cancel?

To cancel a Coursera subscription, you generally need to log into your account, which requires your password. There is no phone or unauthenticated chat support option for cancellation without logging in. If you have forgotten your password, you can reset it here: https://www.coursera.org/?authMode=resetPassword. So yes, you will need your password or to reset it to cancel your Coursera subscription.

Can I Get a Refund from Coursera?

We've actually written a step by step guide on how to get a refund from Coursera. Check it out!

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How To Cancel Your Coursera Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 10, 2025

6 min read

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The cancellation process is straightforward and can be completed online in a few simple steps without needing to contact support, making it very easy for users.

Estimated Time

On average, it takes 00 10 minutes to cancel a Coursera subscription.

How to Contact Coursera

If you need assistance, here's how you can get in touch with Coursera's support team.

Phone

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Coursera subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Coursera account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Coursera online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Coursera May Show Up On Your Statement As:

COURSRA*8XZVQ92TIW7V7X COURSRA*8TV2NOK2SB39MG COURSRA*3D8KT5RFFTDGLR COURSRA*8G18K90RMLCFYP COURSRA*49GJSGKO0EVAW4 COURSRA*SL9PGDLWFU92IP COURSRA3A4IMDSW0NVEMY COURSRA*16GPF5K8K2GGK1 COURSRA71FSF8ZGWEWQ1V COURSRA*5SNEWW7KSFA44F

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