TaskRabbit is a service that helps you find people (called Taskers) to do different chores or jobs for you, like cleaning, moving, or handyman work. When you hire a Tasker, you pay their hourly rate plus some extra fees: a Service fee which is a percentage of the total task price, and a Trust & Support fee that covers customer support and safety. You only pay for the work done and any agreed expenses; tips go fully to the Tasker. There are no subscriptions—billing happens per task, so if you see charges, it’s because you booked a Tasker through TaskRabbit for a specific job.
Difficulty
12345678910
Easy Medium Very Hard
The process to cancel a TaskRabbit subscription or deactivate an account is straightforward and can be done online via the website without the need to call customer service or fill out complicated forms. Due to the clear instructions and web-based process, it is relatively easy though users must ensure to complete or cancel any active tasks first.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a TaskRabbit subscription.
How to Cancel TaskRabbit: Step by Step
If you purchased through TaskRabbit:
- Complete or cancel any active tasks on your account.
- Log into your account on the TaskRabbit website (deactivation cannot be done on the app).
- Select Account from the top-right corner of the page.
- Select Deactivate from the bottom of the list.
If you purchased through Apple:
- On iPhone/iPad: Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel Subscription.
- On Mac: Open the App Store app.
- Click your name.
- Click Account Settings.
- Scroll to Subscriptions.
- Click Manage.
- Click the subscription.
- Click Cancel Subscription.
- On Windows PC: Open the Apple Music or relevant app.
- Click your name in the sidebar.
- Choose View My Account.
- Scroll to Settings.
- Click Manage.
- Click the subscription.
- Click Cancel Subscription.
If you purchased through Google Play:
- Sign in to the Google Account that has your subscriptions.
- On your Android device: Go to Subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions provided on-screen.
If you need assistance, here's how you can get in touch with TaskRabbit's support team.
Email
The email is not available.
Tips and Tricks for Getting a TaskRabbit Refund
- Initiate cancellation more than 24 hours in advance to avoid automatic cancellation fees.
- Confirm the booking details explicitly in chat to use as leverage in disputes with customer service.
- If cancellation fees are charged unfairly, escalate by firmly appealing to TaskRabbit support mentioning you did not cause the cancellation or lack of proper confirmation.
- Ask the client to cancel instead of doing it yourself if you are a tasker, as cancellations initiated by the client are less likely to incur fees.
- Keep all communication polite but firm and reference specific TaskRabbit policies to strengthen your case.
- Time your cancellation strategically avoiding last-minute cancellations within the 24-hour window to prevent fees.
- Document all interactions and confirmation attempts with taskers or clients to support your dispute if charged after canceling.
- In cases of dispute, threaten to escalate to corporate support or social media channels to motivate quicker resolution.
- Avoid no-shows or silent cancellations, as those result in automatic charges; proactive communication is key.
Why Do People Request Refunds from TaskRabbit
- Cost concerns: People may cancel because they find the service too expensive or unexpectedly costly once Scope of work is better understood.
- Scheduling issues: Last-minute changes in availability can lead to cancellations, especially if clients are unavailable or unresponsive at the scheduled task time.
- Cancellation fees: Cancellation within 24 hours of the task start time incurs a nonrefundable fee, which some might want to avoid by canceling earlier or reconsidering continuation.
- Change of plans: Tasks might be canceled due to a shift in client's plans or needs.
- Task complexity: Clients sometimes realize the task is more complicated or different than initially thought, prompting cancellations.
- Unexpected delays or errors: For example, delivery delays (like IKEA delivery delays) or incorrect task details may lead to cancellations.
- No-shows or unresponsiveness: Clients faced with unavailability or no-show at task time also cause cancellations.
TaskRabbit Refund Script
Script
Copy
Dear TaskRabbit, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
TaskRabbit Refund Policy
TaskRabbit allows clients to cancel tasks at any time; however, if a task is canceled within 24 hours of its scheduled start time, clients may be charged a nonrefundable cancellation fee equivalent to one hour of the Tasker's hourly rate plus any applicable TaskRabbit fees. Membership or subscription termination can be done at any time by deactivating the account and ceasing platform use, but all fees are generally non-refundable. This cancellation policy is in place to compensate Taskers who reserve time and decline other work for the scheduled task.
The Easiest Way to Get a TaskRabbit Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TaskRabbit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
