Lyft mainly offers rides through its app and also has a subscription called Lyft Pink that gives you VIP treatment on rides. With Lyft Pink, you get perks like free upgrades to faster pickups and a free year of Grubhub+ for food delivery. The subscription costs $9.99 a month or $99 a year and you can cancel anytime. Many people save about $23 a month on rides with this membership, which is why you might see charges from Lyft on your bill.
Difficulty
12345678910
Easy Medium Very Hard
Cancelling a Lyft subscription such as Lyft Pink is straightforward as it can be done entirely in the Lyft app through a few simple steps: open app menu, select Lyft Pink, manage plan, then cancel. The instructions are clearly provided and the cancellation applies to the next billing cycle, making it user-friendly with minimal friction.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Lyft subscription.
How to Cancel Lyft: Step by Step
If you purchased through Lyft.com:
- Open the Lyft app on your device.
- Tap on ‘Lyft Pink’ in the menu.
- Tap ‘Manage plan’.
- Select ‘Cancel’ or ‘Pause’ subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Select Lyft Pink from the list of subscriptions.
- Tap Cancel Subscription at the bottom of the screen.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find Lyft Pink in the list.
- Tap on Cancel Subscription.
If you need assistance, here's how you can get in touch with Lyft's support team.
Email
The email is not available.
Tips and Tricks for Getting a Lyft Refund
- Message Lyft support directly through the app or help links to request cancellation, as official options can be difficult to navigate or ineffective.
- Dispute charges with your bank if Lyft refuses to cancel or refund, especially for unauthorized or unnoticed subscriptions.
- Consider blocking Lyft charges by closing the credit card or payment method linked to the subscription to force cancellation.
- Be persistent and escalate your communication with customer support; Complaining firmly and repeatedly can sometimes pressure them to cancel the subscription.
- Cancel before renewal date and set reminders to avoid getting charged again, as Lyft generally does not offer refunds after subscription renewals.
- Rant or express frustration with customer service, as some users have found that if you strongly complain about being stuck in an ongoing charge, customer support might manually cancel your membership.
- Check your account and charges regularly so you can catch unauthorized sign-ups early and act quickly.
- Legal consultation has been mentioned by some users as a potential next step if you feel wronged and there is financial harm, though this is a last resort.
- Use help links rather than app UI when trying to cancel, as some users found cancellation options more responsive or accessible that way.
- Expect no refund and plan cancellation accordingly, as Lyft typically denies refunds on memberships even if barely used.
Why Do People Request Refunds from Lyft
- Price hikes and increased fees such as significant cost increases for frequent riders, making the service less economical.
- Confusing and complicated pricing structure with varying fees depending on ride zones and membership status.
- High per-minute fees and additional charges, including e-bike trip fees and parking fees outside designated docks.
- Accidental or unauthorized subscription enrollment leading to unexpected charges.
- Difficulty in canceling memberships or subscriptions through the app or customer support.
- Not using the service enough after initial subscription leads to cancellation attempts.
- Preference for owning personal vehicles or e-bikes as a more cost-effective alternative.
- Customer dissatisfaction with value compared to the price, feeling the membership is not worth it.
- Automatic renewals without explicit consent causing frustration and refund requests.
- Subscription complications when accounts are shared among family members, making cancellations harder.
Lyft Refund Script
Script
Copy
Dear Lyft, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Lyft Refund Policy
Lyft Pink is an automatically-renewing subscription that charges your default payment method at the start of each billing cycle. You can cancel your membership anytime via the Lyft app, and your benefits will continue until the end of the current billing period. There are no cancellation fees, but cancellations do not refund payments already processed, though Lyft may offer a pro-rated refund and immediate cancellation in some cases.
The Easiest Way to Get a Lyft Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Lyft—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
LYFT *RIDE LYFT *LYFT LYFT *APP LYFT *TRIP LYFT *PAY LYFT RIDES LYFT PAYMENT LYFT INC LYFT CHARGE LYFT CAR SERVICE LYFT TRANSPORT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
