5 - Follow the prompts to confirm your cancellation.
How to Cancel Lyft on Apple
1 - Open the Settings app on your iPhone.
2 - Tap your name at the top of the screen.
3 - Tap Subscriptions.
4 - Select Lyft Pink from the list of subscriptions.
5 - Tap Cancel Subscription at the bottom of the screen.
How to Cancel Lyft on Google Play
1 - Open the Google Play Store app.
2 - Tap the menu icon (three horizontal lines) in the top-left corner.
3 - Select Subscriptions.
4 - Find Lyft Pink in the list.
5 - Tap on Cancel Subscription.
Lyft mainly offers rides through its app and also has a subscription called Lyft Pink that gives you VIP treatment on rides. With Lyft Pink, you get perks like free upgrades to faster pickups and a free year of Grubhub+ for food delivery. The subscription costs $9.99 a month or $99 a year and you can cancel anytime. Many people save about $23 a month on rides with this membership, which is why you might see charges from Lyft on your bill.
Cancelling a Lyft subscription such as Lyft Pink is straightforward as it can be done entirely in the Lyft app through a few simple steps: open app menu, select Lyft Pink, manage plan, then cancel. The instructions are clearly provided and the cancellation applies to the next billing cycle, making it user-friendly with minimal friction.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Lyft subscription.
How to Contact Lyft
If you need assistance, here's how you can get in touch with Lyft's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Lyft Refund
Message Lyft support directly through the app or help links to request cancellation, as official options can be difficult to navigate or ineffective.
Dispute charges with your bank if Lyft refuses to cancel or refund, especially for unauthorized or unnoticed subscriptions.
Consider blocking Lyft charges by closing the credit card or payment method linked to the subscription to force cancellation.
Be persistent and escalate your communication with customer support; Complaining firmly and repeatedly can sometimes pressure them to cancel the subscription.
Cancel before renewal date and set reminders to avoid getting charged again, as Lyft generally does not offer refunds after subscription renewals.
Rant or express frustration with customer service, as some users have found that if you strongly complain about being stuck in an ongoing charge, customer support might manually cancel your membership.
Check your account and charges regularly so you can catch unauthorized sign-ups early and act quickly.
Legal consultation has been mentioned by some users as a potential next step if you feel wronged and there is financial harm, though this is a last resort.
Use help links rather than app UI when trying to cancel, as some users found cancellation options more responsive or accessible that way.
Expect no refund and plan cancellation accordingly, as Lyft typically denies refunds on memberships even if barely used.
Why Do People Request Refunds from Lyft
Price hikes and increased fees such as significant cost increases for frequent riders, making the service less economical.
Confusing and complicated pricing structure with varying fees depending on ride zones and membership status.
High per-minute fees and additional charges, including e-bike trip fees and parking fees outside designated docks.
Accidental or unauthorized subscription enrollment leading to unexpected charges.
Difficulty in canceling memberships or subscriptions through the app or customer support.
Not using the service enough after initial subscription leads to cancellation attempts.
Preference for owning personal vehicles or e-bikes as a more cost-effective alternative.
Customer dissatisfaction with value compared to the price, feeling the membership is not worth it.
Automatic renewals without explicit consent causing frustration and refund requests.
Subscription complications when accounts are shared among family members, making cancellations harder.
Lyft Refund Script
Script
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Dear Lyft, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Lyft Refund Policy
Lyft Pink is an automatically-renewing subscription that charges your default payment method at the start of each billing cycle. You can cancel your membership anytime via the Lyft app, and your benefits will continue until the end of the current billing period. There are no cancellation fees, but cancellations do not refund payments already processed, though Lyft may offer a pro-rated refund and immediate cancellation in some cases.
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The Easiest Way to Get a Lyft Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Lyft—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
You can cancel your Lyft Pink subscription at any time through the Lyft app without any cancellation fees or early termination charges. However, the cancellation will only take effect from the next billing cycle, so you will retain the benefits until the current period ends. Additionally, while refunds for already processed payments are not provided, Lyft may occasionally offer a pro-rated refund and immediate cancellation. There are no hard lock-ins or complicated contracts, but be aware that you are charged automatically each subscription period unless you cancel in advance.
Price hikes and increased fees such as significant cost increases for frequent riders, making the service less economical.
Confusing and complicated pricing structure with varying fees depending on ride zones and membership status.
High per-minute fees and additional charges, including e-bike trip fees and parking fees outside designated docks.
Accidental or unauthorized subscription enrollment leading to unexpected charges.
Difficulty in canceling memberships or subscriptions through the app or customer support.
Not using the service enough after initial subscription leads to cancellation attempts.
Preference for owning personal vehicles or e-bikes as a more cost-effective alternative.
Customer dissatisfaction with value compared to the price, feeling the membership is not worth it.
Automatic renewals without explicit consent causing frustration and refund requests.
Subscription complications when accounts are shared among family members, making cancellations harder.
Access to your Lyft account in the Lyft app (username and password may be required)
Lyft app installed on your mobile device
Active subscription or membership details (such as Lyft Pink status in the app)
Menu navigation knowledge to find the Lyft Pink or membership section
Default payment method on file (required for active membership, but not directly for cancellation)
Internet connection to log in and process the cancellation within the app
Before cancelling a Lyft Pink subscription, know that you will continue to have access to Lyft Pink benefits until the end of your current billing cycle, unless Lyft offers a pro-rated refund and cancels your membership immediately. The benefits include discounts on eligible rideshare fares and access to certain third-party benefits, but these benefits exclude Shared, Scheduled, Wait & Save, Business Profile rides, tips, cancellation fees, and damage charges. Once the billing cycle ends or your membership is immediately cancelled, you lose ongoing access to these benefits. Also, cancelling stops future subscription charges but does not refund payments already processed, and Lyft reserves the right to modify, limit, or discontinue any benefits at their discretion.
Lyft Pink is an automatically-renewing subscription that charges your default payment method at the start of each billing cycle. You can cancel your membership anytime via the Lyft app, and your benefits will continue until the end of the current billing period. There are no cancellation fees, but cancellations do not refund payments already processed, though Lyft may offer a pro-rated refund and immediate cancellation in some cases.
To cancel your Lyft subscription, you typically need to access the Lyft app and manage your subscription through your account settings. This usually means you need to be logged in, so your password is required for access. If you have forgotten your password, you can reset it here: https://account.lyft.com/password-reset. Lyft does not commonly provide support to cancel subscriptions without logging in through proper account authentication.
We've actually written a step by step guide on how to get a refund from Lyft. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Lyft subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Lyft account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Lyft online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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