6 - On Windows PC: Open Apple Music or Apple TV app > Click your name > Choose View My Account > Scroll to Settings section > Click Manage > Click the Spotify subscription > Click Cancel Subscription.
How to Cancel Spotify on Google Play
1 - Sign in to the Google Account that has your subscriptions.
2 - On your Android device, go to Subscriptions in Google Play.
3 - Select the Spotify subscription you want to cancel.
4 - Tap Cancel subscription.
5 - Follow the instructions provided.
Overview
Spotify offers music streaming services with both free and paid subscription plans. The free plan lets you listen to music with ads and some limitations. Paid plans include Premium Individual, Duo (for couples), Family (up to 6 members), and Student plans, all offering ad-free music, offline listening, and high audio quality. You might see a charge from Spotify if you subscribe to any of these plans, which are billed monthly and can be canceled anytime online.
Cancelling a Spotify subscription is straightforward, done via the user's account page in just a few clicks. There are clear instructions and online confirmation, and the process doesn't involve complex steps unless the subscription is through a partner company.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Spotify subscription.
How to Contact Spotify
If you need assistance, here's how you can get in touch with Spotify's support team.
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Spotify Refund Policy
Spotify allows you to cancel your Premium subscription anytime through your account page, with the subscription remaining active until the next billing date before switching the account to the free service. If you cancel during a free trial, the premium benefits end immediately. Cancellations for plans managed via partners must be done through those partners, and plan managers must cancel family or duo plans to terminate them for all members. After cancellation, your playlists and saved music remain accessible on the free plan.
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Frequently Asked Questions
Spotify allows you to cancel your subscription at any time without lock-in contracts or early cancellation fees. However, if you are on a free trial, you must cancel before the trial ends to avoid being charged; cancelling a free trial immediately ends premium access, while cancelling a paid subscription lets you keep premium features until the end of the current billing cycle. Also, if your subscription is through a third party or partner, cancellation must be done through them, which can sometimes complicate the process.
Save Money: Many users cancel to cut expenses amid rising costs.
Not Using Amazon Prime Music Benefit: Some have access to Amazon Music through Prime and see no need for an extra subscription.
Free Version Available: Users may opt for the free Spotify plan with ads and limited skips if they only need background music.
Reduced-Price Alternatives: Competitors like Apple Music offer competitive or discounted pricing, making Spotify less attractive.
Forgetting Subscriptions: Users often forget about free trials leading to unwanted charges and cancel afterward.
Repetitive Music Experience: Feeling of listening to the same songs repeatedly despite a large library.
Frustration with "Made For You" Playlists: Playlists perceived as repetitive and dominant, lacking variety.
Algorithm Issues: Perception of recommendations driven more by advertisements and promotions than user preference.
Price Increases: Subscription cost hikes leading to dissatisfaction, especially when paired with controversial CEO statements.
Desire for Algorithm Changes: Users want improvements in Spotify's playlist algorithms before returning.
Manual Playlist Preference: Some users prefer manual playlist creation due to distrust in curated ones.
Repeated Recommendations of Skipped Songs: Spotify's system sometimes repeats songs users have hidden or skipped.
Spotify account login credentials (email/username and password) for accessing your account page.
Access to your account page on spotify.com via a web browser (not the apps).
Your plan type (e.g., Individual, Duo, Family, Student) to identify what is being cancelled.
Knowledge of whether your subscription is billed through Spotify directly or through a partner (like a mobile/internet provider or Apple/iTunes).
If billed through a partner company (e.g., a mobile provider or bundle), contact details for that provider or access to their customer account portal.
If billed through Apple/iTunes:
Apple ID credentials and access to the Apple device or iTunes account used for the purchase.
Ability to find the subscription within Apple account settings or App Store/Apple ID Subscriptions section.
If you are a plan member (not manager) for Family or Duo, you may need to contact your plan manager rather than cancel yourself.
Access to the email inbox associated with your Spotify account (helpful if needing account recovery or confirmation emails).
Before cancelling your Spotify subscription, know that you will lose access to Premium features such as the ability to download music for offline listening, access to higher quality streaming, and ad-free listening. However, you will not lose your saved content like playlists, liked songs, and followed artists. You will retain access to your account and music library, but it will revert to the free version with ads and limited features. Keep in mind that your Premium benefits will remain active until the end of your current billing period.
Spotify allows you to cancel your Premium subscription anytime through your account page, with the subscription remaining active until the next billing date before switching the account to the free service. If you cancel during a free trial, the premium benefits end immediately. Cancellations for plans managed via partners must be done through those partners, and plan managers must cancel family or duo plans to terminate them for all members. After cancellation, your playlists and saved music remain accessible on the free plan.
To cancel your Spotify subscription, you generally need access to your account, which means knowing your password or resetting it. If you've forgotten your password, you can reset it through this link: https://spotify.com/password-reset. Spotify also offers support options like email or live chat, where you can request cancellation after verifying your identity, typically via the email linked to your account. If you do not have password access and cannot reset it, contacting Spotify support with your account details is necessary for cancellation.
We've actually written a step by step guide on how to get a refund from Spotify. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Spotify subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Spotify account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Spotify online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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