Spotify offers music streaming services with both free and paid subscription plans. The free plan lets you listen to music with ads and some limitations. Paid plans include Premium Individual, Duo (for couples), Family (up to 6 members), and Student plans, all offering ad-free music, offline listening, and high audio quality. You might see a charge from Spotify if you subscribe to any of these plans, which are billed monthly and can be canceled anytime online.
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Cancelling a Spotify subscription is straightforward, done via the user's account page in just a few clicks. There are clear instructions and online confirmation, and the process doesn't involve complex steps unless the subscription is through a partner company.
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How to Cancel Spotify: Step by Step
If you purchased through Spotify:
- Go to your account page.
- Select Cancel plan under Your plan at the top of the screen, or under Manage your plan.
- Continue through to the confirmation message.
- Your Premium will remain active until your next billing date, after which your account will switch to free.
If you purchased through Apple:
- On your iPhone/iPad: Open Settings > Tap your name > Tap Subscriptions.
- Select the Spotify subscription.
- Tap Cancel Subscription.
- On a Mac: Open App Store > Click your name > Click Account Settings > Scroll to Subscriptions.
- Click Manage > Click the Spotify subscription > Click Cancel Subscription.
- On Windows PC: Open Apple Music or Apple TV app > Click your name > Choose View My Account > Scroll to Settings section > Click Manage > Click the Spotify subscription > Click Cancel Subscription.
If you purchased through Google Play:
- Sign in to the Google Account that has your subscriptions.
- On your Android device, go to Subscriptions in Google Play.
- Select the Spotify subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions provided.
Tips & Tricks for Canceling Spotify
- Use the direct cancellation link: Go directly to https://www.spotify.com/account/cancel/ to avoid facing app-related issues.
- Cancel via desktop: Many users report that cancellation is only reliably possible through the desktop web interface, not the mobile app.
- Be prepared to click multiple times: Expect to click through several confirmation pages (up to five) before completion.
- Avoid cancelling via app: The Spotify app often hides or removes the cancellation option, so use a web browser instead.
- Contact support if issues arise: If unable to cancel online, contacting Spotify support (chat or email) is suggested but responses can be unhelpful.
- Do not delete your account: Deleting your Spotify account does not cancel your subscription and may cause reminders or charges to continue.
- Consider cancelling payment card: As a last resort, users have blocked payment methods or cancelled cards to stop payments.
- Timing matters: Cancelling right before subscription renewal prevents unwanted charges; end-of-year or subscription cycle end may increase chances of discounts or retention offers.
- Watch for retention offers: After attempting cancellation, some users received email or app offers for discounted rates or free trials to win them back.
- Escalation language: Firm but polite language when contacting support is recommended; explain dissatisfaction clearly but avoid aggression to get better assistance.
- VPN trick: Some users suggest using a VPN set to California or a region with consumer-friendly laws to make cancellation easier.
- Check subscription status carefully: Ensure no conflicting subscriptions (student, family, individual) exist that complicate cancellation.
Spotify Customer Service Info
If you need assistance, here's how you can get in touch with Spotify's support team.
Cancel Spotify Script
Script
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Dear Spotify Support,
I hope this message finds you well. I am writing to request the cancellation of my Spotify subscription. Due to recent personal circumstances, I find myself unable to continue with my membership at this time.
I would appreciate your assistance in processing this cancellation and confirming it via email. Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Spotify allows you to cancel your Premium subscription anytime through your account page, with the subscription remaining active until the next billing date before switching the account to the free service. If you cancel during a free trial, the premium benefits end immediately. Cancellations for plans managed via partners must be done through those partners, and plan managers must cancel family or duo plans to terminate them for all members. After cancellation, your playlists and saved music remain accessible on the free plan.
To cancel your Spotify subscription, you generally need access to your account, which means knowing your password or resetting it. If you've forgotten your password, you can reset it through this link: https://spotify.com/password-reset. Spotify also offers support options like email or live chat, where you can request cancellation after verifying your identity, typically via the email linked to your account. If you do not have password access and cannot reset it, contacting Spotify support with your account details is necessary for cancellation.
- Save Money: Many users cancel to cut expenses amid rising costs.
- Not Using Amazon Prime Music Benefit: Some have access to Amazon Music through Prime and see no need for an extra subscription.
- Free Version Available: Users may opt for the free Spotify plan with ads and limited skips if they only need background music.
- Reduced-Price Alternatives: Competitors like Apple Music offer competitive or discounted pricing, making Spotify less attractive.
- Forgetting Subscriptions: Users often forget about free trials leading to unwanted charges and cancel afterward.
- Repetitive Music Experience: Feeling of listening to the same songs repeatedly despite a large library.
- Frustration with "Made For You" Playlists: Playlists perceived as repetitive and dominant, lacking variety.
- Algorithm Issues: Perception of recommendations driven more by advertisements and promotions than user preference.
- Price Increases: Subscription cost hikes leading to dissatisfaction, especially when paired with controversial CEO statements.
- Desire for Algorithm Changes: Users want improvements in Spotify's playlist algorithms before returning.
- Manual Playlist Preference: Some users prefer manual playlist creation due to distrust in curated ones.
- Repeated Recommendations of Skipped Songs: Spotify's system sometimes repeats songs users have hidden or skipped.
Spotify allows you to cancel your subscription at any time without lock-in contracts or early cancellation fees. However, if you are on a free trial, you must cancel before the trial ends to avoid being charged; cancelling a free trial immediately ends premium access, while cancelling a paid subscription lets you keep premium features until the end of the current billing cycle. Also, if your subscription is through a third party or partner, cancellation must be done through them, which can sometimes complicate the process.
Before cancelling your Spotify subscription, know that you will lose access to Premium features such as the ability to download music for offline listening, access to higher quality streaming, and ad-free listening. However, you will not lose your saved content like playlists, liked songs, and followed artists. You will retain access to your account and music library, but it will revert to the free version with ads and limited features. Keep in mind that your Premium benefits will remain active until the end of your current billing period.
- Spotify account login credentials (email/username and password) for accessing your account page.
- Access to your account page on spotify.com via a web browser (not the apps).
- Your plan type (e.g., Individual, Duo, Family, Student) to identify what is being cancelled.
- Knowledge of whether your subscription is billed through Spotify directly or through a partner (like a mobile/internet provider or Apple/iTunes).
- If billed through a partner company (e.g., a mobile provider or bundle), contact details for that provider or access to their customer account portal.
- If billed through Apple/iTunes:
- Apple ID credentials and access to the Apple device or iTunes account used for the purchase.
- Ability to find the subscription within Apple account settings or App Store/Apple ID Subscriptions section.
- If you are a plan member (not manager) for Family or Duo, you may need to contact your plan manager rather than cancel yourself.
- Access to the email inbox associated with your Spotify account (helpful if needing account recovery or confirmation emails).
We've actually written a step by step guide on how to get a refund from Spotify. Check it out!
The Easiest Way to Cancel Spotify
If you’re frustrated trying to cancel your subscription, membership, or bill from Spotify—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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