1 - Open Discord on your desktop or mobile device.
2 - If on desktop, click the cogwheel next to your Discord username to access User Settings. If on mobile, tap on your avatar in the bottom right corner, then tap the cogwheel in the top right.
3 - If using the desktop app, navigate to the Subscriptions tab; on mobile, scroll down to Billing Settings and tap Manage Nitro.
4 - Click or tap on Cancel within the Nitro or Nitro Basic banner to start the cancellation process.
5 - Follow the prompts to confirm the cancellation of your subscription.
Discord Nitro is a subscription service from Discord that gives you extra features like animated emojis, bigger file uploads, and better streaming quality. When you sign up, you're billed automatically each month or year depending on your subscription plan, until you cancel. If you cancel, you keep the benefits until the current paid period ends, and you can manage or cancel your subscription anytime in your Discord settings or through the app store if you subscribed on mobile. So if you see charges from Discord Nitro, it's for these ongoing premium perks you signed up for.
The cancellation process is straightforward and requires only a few simple steps on the desktop or mobile app interface, with clear on-screen prompts. The main complexity is ensuring the subscription is canceled on the device where it was purchased, and possibly dealing with third-party platforms like Apple iOS for subscription management.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Discord Nitro subscription.
How to Contact Discord Nitro
If you need assistance, here's how you can get in touch with Discord Nitro's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Discord Nitro Refund
Always use the desktop web version of Discord for cancellation, as mobile apps often don’t show cancel options reliably.
Request the desktop site on your phone’s browser if no computer is available to access the cancellation interface.
Cancel at least 24 hours before the next billing cycle to avoid being charged for the next period.
Remove your payment method immediately after cancellation to prevent accidental renewals.
Be persistent in refreshing and checking for a cancel button, some users report it appears after repeated tries or using incognito mode.
If cancellation fails online, contact Discord support with clear, polite language; mention you want to immediately stop the subscription and any billing issues.
Escalate politely if initial support responses don’t solve the issue—users suggest referencing billing concerns or potential credit card disputes.
Check and cancel through your payment platform if subscribed via Apple or Google stores, as these require cancellation through their respective subscription settings, not Discord directly.
Time cancellations right after receiving a charge or before the free trial ends to avoid payments and keep control of billing cycles.
Some users suggest using a separate browser or clearing cookies before logging in to see the most updated account info and cancellation options.
In extreme cases, cancel access by changing your payment method and disputing charges with your bank if unauthorized payments continue.
Why Do People Request Refunds from Discord Nitro
Dislike of the new user interface (UI) update with complaints about bad design, distracting colors, poor sizing, spacing, alignment, and colors.
Reduction or removal of key features that users originally paid for, leading to dissatisfaction and cancellation.
Frustration with continual, senseless changes that do not improve the experience but cause backlash.
Forgetfulness or oversight leading to automatic charges and subsequent cancellation.
Loss of income or financial hardship making the subscription unaffordable.
Difficulty in obtaining refunds or confusion with support responses after cancellation requests.
Desire for a legacy mode or option to revert updates to previous versions of the service.
Hate or dissatisfaction with Discord after changes causing users to quit using the service.
Concerns about automatic renewal and inability to disable updates leading to cancellations.
General sentiment that the service no longer justifies the cost.
Discord Nitro Refund Script
Script
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Dear Discord Nitro, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Discord Nitro
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Discord Nitro Refund Policy
Discord Nitro subscriptions can be canceled at any time, but the subscription remains active until the end of the current billing period. Cancellations must be made on the same device type used for purchase (desktop/browser or mobile). After canceling, you can reactivate the subscription before the billing period ends to avoid a new purchase. For refunds, users need to refer to Discord's refund policy or contact support if needed.
Get help with your refund
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The Easiest Way to Get a Discord Nitro Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Discord Nitro—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Discord Nitro allows you to cancel your subscription at any time without any contracts, lock-ins, or early-cancellation fees. The main thing to be aware of is that once you cancel, your subscription remains active until the end of the current billing period, so you won't get an immediate refund or loss of access. Also, you must cancel using the same device type where you subscribed initially.
Dislike of the new user interface (UI) update with complaints about bad design, distracting colors, poor sizing, spacing, alignment, and colors.
Reduction or removal of key features that users originally paid for, leading to dissatisfaction and cancellation.
Frustration with continual, senseless changes that do not improve the experience but cause backlash.
Forgetfulness or oversight leading to automatic charges and subsequent cancellation.
Loss of income or financial hardship making the subscription unaffordable.
Difficulty in obtaining refunds or confusion with support responses after cancellation requests.
Desire for a legacy mode or option to revert updates to previous versions of the service.
Hate or dissatisfaction with Discord after changes causing users to quit using the service.
Concerns about automatic renewal and inability to disable updates leading to cancellations.
General sentiment that the service no longer justifies the cost.
Discord login details (email address and password)
Access to your Discord account via the app or web
Knowledge of the device/platform where you subscribed (desktop app/website, Apple App Store, or Google Play Store)
Access to the relevant platform where you originally purchased the subscription
Account email linked to Discord for support or verification purposes
Ability to enter User Settings and navigate to Subscriptions or Billing Settings
Access to payment methods information if you want to remove payment details after canceling
Billing support contact (if unable to access account): use registered email via the official billing support form
Before cancelling your Discord Nitro subscription, it's important to know that you will lose access to several features once your current billing cycle ends. These features include the ability to upload files up to 500MB, using custom emojis across servers, creating and using GIF emojis (super reactions), HD video streaming, and your custom profile and themes. Additionally, any server boosts you have applied will be removed, which means the boosted servers will lose perks like additional emoji slots, improved audio and streaming quality, custom server designs, and increased upload limits. Your upload size limit will also revert to the default 25MB, and other customizations will no longer be accessible after the subscription expires.
Discord Nitro subscriptions can be canceled at any time, but the subscription remains active until the end of the current billing period. Cancellations must be made on the same device type used for purchase (desktop/browser or mobile). After canceling, you can reactivate the subscription before the billing period ends to avoid a new purchase. For refunds, users need to refer to Discord's refund policy or contact support if needed.
To cancel your Discord Nitro subscription, you typically need to be logged into your Discord account, which requires your password. Cancellation is done through the User Settings under the Subscriptions tab on desktop or through Billing Settings on mobile, following the prompts to cancel. If you cannot access your account, you can request cancellation by contacting Discord's Billing Support with the email tied to your account using this form: http://dis.gd/billing. If you need to reset your password to log in and cancel, you can do so at https://discord.com/login?redirect_to=%2Freset-password.
We've actually written a step by step guide on how to get a refund from Discord Nitro. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Discord Nitro subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Discord Nitro account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Discord Nitro online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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