Can I Cancel Instacart at Any Time?

Instacart+ allows cancellation of membership at any time through the website or app. However, if you have an annual membership, you can only get a refund if you cancel within the first 5 calendar days of paying and have not placed any orders using the membership. After this period, no refunds are given, and the benefits continue until the end of the billing period, which can feel restrictive if you want to immediately stop paying or using the service.

Why Do People Cancel Instacart?

Infrequent Usage: Users cancel when they stop using the service or place only occasional orders, making the monthly or annual fee not worth it.Budget Cuts: Canceling Instacart+ helps reduce monthly expenses for those trying to save money.Switched to Competitors: Customers may switch to other delivery services like Amazon Fresh, Walmart+, or Shipt, which may offer better local coverage or pricing.Unfavorable Service Experience: Issues like late deliveries, missing items, or poor customer service prompt cancellations.Trial Period Expired: Users forget to cancel before the free 14-day trial ends and are charged the full amount, leading to cancellations.

What Information Do I Need to Cancel Instacart?

Instacart account login credentials (email and password) Access to the Instacart website or app Navigation to "Your Instacart+ Membership" or "Settings > Your Instacart+ membership" in the app Selection of "Cancel membership" in the membership management area Selection of your reason for cancellation from the dropdown list Completion of any active orders before cancellation or account deletion For refund requests: Must be within first 5 days for annual members and have placed no Instacart+ orders Access to your email to confirm cancellation notice For Apple users: steps to delete account in-app; for Android users, awareness of needing to use the web process

What Should I Know Before Cancelling Instacart?

Before cancelling your Instacart+ subscription, know that you will lose all the benefits tied to the membership immediately after the end date you select, including free deliveries that continue only through the remainder of your current billing period. Annual members can cancel within the first 5 calendar days for a refund if no orders have been placed using the membership, but after that, cancellations do not come with refunds. You will receive an email confirming the cancellation and you can set a reminder 3 days before your membership renewal to avoid unintended charges. Remember, you can always renew your membership anytime from the Instacart+ page if you change your mind.

What is Instacart's Cancellation Policy?

Instacart+ membership can be canceled anytime by going to the membership settings and selecting "Cancel membership." Annual members can get a refund if they cancel within the first 5 calendar days of the paid membership and haven't placed any orders; otherwise, no refund is given but free deliveries continue until the billing period ends. After cancellation, an email confirmation is sent.

Do I Need My Instacart Password to Cancel?

To cancel your Instacart subscription, you do need to access your account, which typically requires logging in with your password. You can cancel your Instacart+ membership by navigating to your account settings on the website or app, then selecting "Manage your membership" and "Cancel membership." If you've forgotten your password, you can reset it here: https://www.instacart.com/account/forgot_password. There doesn't appear to be an option to cancel via phone or chat without account authentication.

Can I Get a Refund from Instacart?

We've actually written a step by step guide on how to get a refund from Instacart. Check it out!

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How To Cancel Your Instacart Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 10, 2025

5 min read

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The cancellation process for Instacart+ subscription is straightforward and can be completed entirely through the website or app by navigating to the membership settings and selecting cancel. The steps are clearly outlined, with confirmation and a follow-up email, but the need to go through multiple clicks and selecting a reason slightly adds to the effort, making it reasonably easy but not instantaneous.

Estimated Time

On average, it takes 00 15 minutes to cancel a Instacart subscription.

How to Contact Instacart

If you need assistance, here's how you can get in touch with Instacart's support team.

Phone

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The email is not available.

Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Instacart subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Instacart account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Instacart online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Instacart May Show Up On Your Statement As:

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