Hy-Vee is a grocery store that offers both in-store and online shopping with some great extras through their Hy-Vee PERKS Plus Membership. This membership gives you free delivery and express pickup on online orders of $24.95 or more, fuel savings, exclusive offers, and more. You might see charges from Hy-Vee if you have this membership, which can be billed monthly or yearly and automatically renews unless you cancel. If you’re getting billed by Hy-Vee, it’s likely for this membership or any online grocery orders you placed through them.
Difficulty
12345678910
Easy Medium Very Hard
The process to cancel a Hy-Vee membership is straightforward and can be done by editing account preferences on the website. There are no reported obstacles or need to contact customer service, making it relatively easy for consumers to cancel.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Hy-Vee subscription.
How to Cancel Hy-Vee: Step by Step
If you purchased through Hy-Vee Perks Plus:
- Log into your Hy-Vee account on hy-vee.com.
- Navigate to the top right corner and click on the 'My Account' option.
- Select 'Account Preferences' from the dropdown menu.
- Find the Membership Information section.
- Look for the option to manage your membership.
- Choose 'Cancel Membership'.
- Confirm the cancellation when prompted.
- If you cancel your yearly Membership within the first 30 days, you may be eligible for a refund if you have not used any membership benefits.
- Review your cancellation confirmation email, if applicable.
If you need assistance, here's how you can get in touch with Hy-Vee's support team.
Tips and Tricks for Getting a Hy-Vee Refund
- Cancel within the first 30 days to have the best chance at a refund if you haven't used any perks.
- Be clear and firm in your communication that you want to cancel immediately and expect confirmation.
- Use multiple channels: call, email, and sometimes chat or in-store visits help escalate the cancellation faster.
- Document all interactions: keep records of dates, times, and names of who you spoke to for evidence if needed.
- Timing matters: avoid canceling right before a billing cycle to prevent automatic renewal charges.
- Mention dissatisfaction and any changes in service or terms as reasons to cancel; highlight if promised offers or perks were removed or changed negatively.
- Request escalation to a supervisor or manager if your initial cancellation request is ignored or denied.
- Follow up persistently if you don't receive confirmation or if charges continue after cancellation.
Why Do People Request Refunds from Hy-Vee
- Substantial program changes without notice or refund leading to feelings of deception.
- Removal of freebies and special offers that were part of the original subscription.
- Lack of communication from Hy-Vee via email or phone about changes or refunds.
- Dissatisfaction with subscription value after updates or changes.
- Hy-Vee's terms allowing changes without notice, leading users to cancel if they disagree.
- Location-based irrelevance of some benefits like delivery or express pickup.
- Benefits overlap with loyalty program, making paid tiers feel redundant or unused.
Hy-Vee Refund Script
Script
Copy
Dear Hy-Vee, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Hy-Vee Refund Policy
Hy-Vee allows you to cancel your membership anytime through your account preferences on their website. If you cancel a yearly membership within 30 days without using any benefits, you may receive a refund; otherwise, no refund is given but you can use the benefits until the term ends. Monthly memberships continue through the current billing period if canceled. Hy-Vee may also cancel memberships and provide prorated refunds except in cases of violations or misuse.
The Easiest Way to Get a Hy-Vee Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Hy-Vee—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Hy-Vee HyVee HyVee Grocery Hy-Vee Food Store Hy-Vee Fuel HyVee Pharmacy Hy-Vee Gas Hy-Vee Market HyVee Market Pharmacy Hy-Vee Markets
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
