Can I Cancel Amazon Prime Video at Any Time?

While you can typically cancel your Amazon Prime Video subscription at any time, be aware of potential roadblocks like promotional discounts or free trials that may lock you in for a specific period. Additionally, the interface can sometimes make cancellation less straightforward, hiding options or leading you through multiple steps. Always check for any terms or conditions related to your billing cycle to avoid unexpected charges.

Why Do People Cancel Amazon Prime Video?

Cost of the membership is too high for usage.Limited content selection compared to competitors.Yearly subscription not justifiable based on viewing habits.Technical issues such as frequent buffering or poor streaming quality.Frustration with ads in certain content.Lack of original programming that appeals to the user.Changes in pricing or policy that are unfavorable.Switching to alternative services that offer better value.Content removals that included favorite shows or movies.Temporary financial constraints.

What Information Do I Need to Cancel Amazon Prime Video?

Account email addressPassword for account accessSubscription type (monthly or yearly)Billing information (credit card details)Order ID for Prime Video subscriptionReason for cancellationConfirmation of cancellation (to keep for records)Customer support contact (if needed)

What Should I Know Before Cancelling Amazon Prime Video?

Before you cancel your Amazon Prime Video subscription, be aware that you'll lose access to a vast library of movies and TV shows, including exclusive Amazon Originals. If you're using features like Prime Video Channels or any rented or purchased content, you will lose access to that as well. Additionally, consider whether you have any ongoing promotions or discounts that might be lost upon cancellation. Lastly, remember that cancellation will take effect immediately, so be prepared to miss out on any planned viewing.

What is Amazon Prime Video's Cancellation Policy?

Amazon Prime Video allows members to cancel their subscription at any time without incurring additional charges. Once canceled, access to Prime Video will remain active until the end of the current billing cycle, after which no further charges will apply.

Do I Need My Amazon Prime Video Password to Cancel?

Yes, you will need your password to cancel your Amazon Prime Video subscription. This is to ensure your account's security during the cancellation process. If you've forgotten your password, you can reset it by visiting [this link](https://www.amazon.com/ap/forgotpassword). Just follow the prompts, and you'll be able to regain access to your account.

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How To Cancel Your Amazon Prime Video Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published August 12, 2025

Last updated on December 8, 2025

4 min read

Difficulty

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Canceling an Amazon Prime Video subscription is relatively straightforward and can be done through the account settings. However, some users may find it slightly challenging if they are not familiar with navigation on the platform.

Estimated Time

On average, it takes 00 10 minutes to cancel a Amazon Prime Video subscription.

How to Contact Amazon Prime Video

If you need assistance, here's how you can get in touch with Amazon Prime Video's support team.

Phone

The phone is not available.

The email is not available.

Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Amazon Prime Video subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Amazon Prime Video account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Amazon Prime Video online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.