Skillshare is an online learning platform where you can take a wide variety of creative and practical classes. They offer a membership subscription that starts with a free trial, and after the trial, you get billed annually at $167.88, which breaks down to about $13.99 per month. This membership gives you unlimited access to thousands of classes and extra features like offline viewing and subtitles. So if you see a charge from Skillshare, it's likely for your yearly subscription to keep learning and accessing their content.
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The cancellation process for Skillshare is relatively straightforward, requiring users to log into their account, navigate to Membership & Payments, and click 'Cancel membership.' However, there is added complexity for those who subscribed via Google Play or iOS App Store, as they must cancel through those platforms, which can add some difficulty—hence a rating of 3 out of 10.
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minutes to cancel a Skillshare subscription.
How to Cancel Skillshare: Step by Step
If you purchased through Credit Card or PayPal:
- Log in to your Skillshare account.
- Select Membership & Payments from the left navigation menu.
- Click Cancel membership.
- Follow through the cancellation steps provided.
If you purchased through the iOS App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and select your Skillshare subscription.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions.
- Find and select your Skillshare subscription.
- Tap Cancel Subscription and confirm your choice.
Tips & Tricks for Canceling Skillshare
- Cancel immediately after signing up or starting the free trial to prevent unexpected charges.
- Keep detailed records of your account details, last 4 digits of your card, subscription amount, and any correspondence when requesting a refund or cancellation.
- Be polite but persistent in your communications, escalating your case with multiple emails and follow-ups.
- Threaten escalation by mentioning you will contact your bank to dispute charges or file a complaint with the Better Business Bureau (BBB).
- Use clear, firm language stating you did not authorize continued charges and demand a full refund, not just partial.
- Contact content creators associated with Skillshare to raise awareness if you encounter resistance.
- Use calendar alerts to remember subscription and trial end dates for timely cancellation.
- Watch for automated customer service bots and try to escalate to a real agent for better results.
- Monitor your credit card or PayPal statements closely to catch any unauthorized or continued charges early.
- If billing continues after cancellation, consider disputing charges with your credit card company or PayPal as a final measure.
Skillshare Customer Service Info
If you need assistance, here's how you can get in touch with Skillshare's support team.
Cancel Skillshare Script
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Hello Skillshare Team,
I hope this message finds you well. I am writing to request the cancellation of my Skillshare subscription. Due to changes in my personal circumstances, I am unable to continue my membership at this time. I appreciate the services provided but feel it's best for me to step back right now. Thank you for your understanding, and I would appreciate confirmation of my subscription cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Skillshare allows you to cancel your membership at any time, with your account remaining active until the end of the current billing period. If you signed up via the Skillshare website, you can cancel directly in your account settings, while app store subscriptions must be cancelled through the respective app store. After cancellation, access to classes and materials continues until the paid period expires, after which access is lost.
To cancel your Skillshare subscription, you do need to log into your Skillshare account, which implies having access to your account credentials, including your password. You cannot cancel via phone or chat without logging in. If you've forgotten your password, you can reset it by going to this URL: https://skillshare.com/reset-password. Once logged in, you can navigate to account settings and cancel your membership from there.
- Billing errors where cancelled accounts continue to be charged.
- Unauthorized charges for yearly memberships not purchased or used.
- Unhelpful or dismissive customer support responses when disputing charges.
- Difficulty with the cancellation process and navigating refund policies.
- Failure to receive cancellation confirmation or renewal notices, sometimes due to emails going to spam.
- Misleading subscription advertising, such as unclear "Buy 12-months-and-get-2-months-free" offers.
- Frustration over being charged after free trial periods despite cancellation attempts.
- Refund denials even after cancellation or lack of service usage post-charge.
- Concerns about unethical or misleading billing practices causing unexpected charges.
- Inability to promptly remove payment information, feeling trapped by automatic renewal payments.
- Users not finding the service useful or no longer needing access to courses.
Skillshare allows you to cancel your membership at any time to avoid future charges, and you retain access for the remainder of your paid billing period after cancellation. However, if you subscribed via the Google Play or iOS App Store, you cannot cancel or manage your subscription directly through Skillshare and must use the respective app store instead. There are no contracts, lock-ins, or early-cancellation fees, but refunds are generally only available within specific conditions like during a free trial period or cooling-off period for EU/UK customers, and refunds are not provided for membership renewals. Be aware that after cancellation, access to classes and downloadable materials ends once the paid period expires.
Before cancelling your Skillshare membership, know that you will retain access to all classes, downloadable materials, and community features until your current billing period ends. Once the membership ends, you lose access to all Skillshare classes and any downloadable materials provided by teachers. Your account remains active during the paid period, so you can continue to update class projects and participate in discussions until then. Keep in mind that cancelling means you won't be able to access new content or any premium features moving forward.
- Login credentials for your Skillshare account (username and password)
- Access to your Account Settings on Skillshare
- Knowledge of the platform you used to subscribe (Skillshare website, iOS App Store, or Google Play)
- Access to email linked to your Skillshare account (may be required for verification or confirmation)
- Payment method details (if you want to verify which card or service will be charged next)
- For app store subscriptions: Access to your Apple ID (for iOS) or Google Account (for Android) to manage or cancel subscriptions through their platforms
- Customer support contact info (for Skillshare for Teams or if you run into issues)
We've actually written a step by step guide on how to get a refund from Skillshare. Check it out!
The Easiest Way to Cancel Skillshare
If you’re frustrated trying to cancel your subscription, membership, or bill from Skillshare—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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HELP.SKILLSHARE.COM, Skillshare, Inc.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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