The Ultimate Step by Step Guide to Cancelling a Birchbox Subscription or Membership (birchbox.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Birchbox is a fun subscription service that delivers personalized beauty and grooming products right to your door each month. When you sign up, you get a curated box filled with samples of makeup, skincare, hair care, and more, tailored just for you. You’ll be billed monthly for this subscription, which lets you try new brands and products without committing to full-sized items. It’s a great way to discover new favorites and treat yourself!
Canceling a Birchbox subscription is relatively straightforward but requires navigating their website. There are clear instructions, but some users may find the process slightly confusing.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Birchbox subscription.
How to Cancel Birchbox: Step by Step
If you purchased through Birchbox.com:
Go to birchbox.com and log into your account.
Navigate to the Account Settings section.
Click on Manage Subscription.
Select the Cancel Subscription option.
Follow the on-screen prompts to confirm cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select Birchbox from your list of subscriptions.
Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon and select Subscriptions.
Locate and select Birchbox.
Tap Cancel Subscription and follow the prompts to confirm.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Settings gear icon.
Select Payments and then Manage Pre-approved Payments.
Find Birchbox and click on it.
Select Cancel to stop future payments and confirm your choice.
If you purchased through Amazon:
Log into your Amazon account.
Go to Your Account and select Your Memberships & Subscriptions.
Locate Birchbox in the list of subscriptions.
Click on Manage Subscription and select Cancel Subscription.
Confirm the cancellation.
How to Contact Birchbox
If you need assistance, here's how you can get in touch with Birchbox's support team.
Contact Customer Support via Live Chat for quicker responses and potential escalations.
Use Polite but Firm Language when explaining your desire to cancel.
Timing is Key: Try to cancel right after a billing cycle to avoid additional charges.
Ask for Confirmation of your cancellation during the call to avoid future charges.
Document Everything: Take screenshots or note down names of representatives you speak with.
Check for Special Offers before cancelling to negotiate better terms or discounts.
Be Persistent: If initially told no, ask to speak with a supervisor or higher authority.
Use Social Media: Sometimes posting on platforms like Twitter can get a quicker response.
Provide a Clear Reason for cancellation to help them understand your perspective.
Follow Up with an email confirmation request after cancellation.
Explore the Help Section on their website for specific cancellation tactics shared by users.
Complain to Billing if you feel you were wrongfully charged after cancellation.
Don't Rush: Take your time reviewing your account to avoid mistakes in your cancellation request.
Reiterate Past Promotions: Mention any promotional offers that didn't meet your expectations as a reason to cancel.
Why Do People Request Refunds from Birchbox
Cost concerns: Subscription fees become too high.
Product dissatisfaction: Unmet expectations with sample quality.
Preference changes: Shift in personal style or beauty needs.
Limited variety: Repeated products in subscriptions.
Shipping issues: Delays or problems with delivery.
Life changes: Moving, job changes, or other commitments.
Subscription fatigue: Overwhelmed by multiple subscriptions.
Customer service challenges: Poor experiences with support.
Trial completion: Finished initial trial period.
Gifting: Received as a gift but not desired long-term.
Birchbox Refund Script
Script
Copy
Dear Birchbox, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Birchbox Refund Policy
Birchbox allows members to cancel their subscription at any time directly through their account settings. Cancellations will take effect at the end of the current billing cycle, ensuring that subscribers still receive their next box. Users are encouraged to review their account for specific terms and conditions regarding billing.
The Easiest Way to Get a Birchbox Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Birchbox—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Beware that Birchbox may employ tactics like requiring you to navigate through multiple confirmation screens or offer discounts to entice you to stay, which can make cancelling feel more complex. While you can typically cancel your subscription anytime, it's crucial to check for any specific terms regarding billing cycles, as cancellations may not take effect until the end of the current billing period, potentially leading to unexpected charges if you're not careful.
Cost concerns: Subscription fees become too high.
Product dissatisfaction: Unmet expectations with sample quality.
Preference changes: Shift in personal style or beauty needs.
Limited variety: Repeated products in subscriptions.
Shipping issues: Delays or problems with delivery.
Life changes: Moving, job changes, or other commitments.
Subscription fatigue: Overwhelmed by multiple subscriptions.
Customer service challenges: Poor experiences with support.
Trial completion: Finished initial trial period.
Gifting: Received as a gift but not desired long-term.
Account Login Credentials: Email and password for Birchbox account.
Subscription Information: Details about the specific subscription plan.
Billing Cycle: Dates of the billing cycle to avoid being charged again.
Order History: Recent orders and billing statements.
Cancellation Policy: Understanding any terms or conditions related to cancellation.
Customer Support Contact: Phone number or email for assistance.
Reason for Cancellation: Possible requirement to provide feedback.
Backup Confirmation: Saving cancellation confirmation for future reference.
Before cancelling your Birchbox subscription, be aware that you'll lose access to curated beauty products tailored to your preferences, as well as exclusive discounts on full-sized items. Additionally, any unused points you've accrued in the Birchbox Rewards program will expire upon cancellation, preventing you from redeeming them later. Make sure to cancel before the next billing cycle to avoid being charged for another month, and consider reaching out to customer service for potential retention offers.
Birchbox allows members to cancel their subscription at any time directly through their account settings. Cancellations will take effect at the end of the current billing cycle, ensuring that subscribers still receive their next box. Users are encouraged to review their account for specific terms and conditions regarding billing.
To cancel your Birchbox subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting https://www.birchbox.com/password/reset. Just follow the instructions, and once you have access, you'll be able to manage and cancel your subscription with ease.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Birchbox subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Birchbox account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Birchbox online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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