Can I Cancel Amazon Prime at Any Time?

Amazon Prime membership can be canceled at any time, but there are some key points to watch out for: If you cancel within 3 business days of signing up or converting from a free trial, you will get a full refund minus the value of any benefits used. After that period, you will only get a refund if you haven’t used any Prime benefits or made eligible purchases since the last charge. There are no early cancellation fees or long-term contracts, but the membership automatically renews annually and you must actively cancel or turn off auto-renewal to avoid new charges. Also, memberships obtained through third parties or gift codes may have different cancellation or refund rules.

Why Do People Cancel Amazon Prime?

Amazon Prime is expensive: The annual subscription price ($139) is considered high by many users.Price increases: Recent significant hikes in the annual and monthly fees.Limited exclusive benefits: No unique items exclusive to Prime members, diminishing the perceived value.Free shipping not unique: Many Amazon items and third-party sellers offer free shipping without Prime.Not always the lowest prices: Amazon prices have increased and are not consistently the best compared to other retailers.Availability of alternatives: Competitors like Walmart+ offer similar benefits at lower costs.Infrequent use: Ordering from Amazon only a few times a year makes the subscription cost hard to justify.Underutilization of perks: Not taking advantage of other Prime benefits like Prime Video, Grubhub Plus, or Whole Foods discounts.Encourages overspending: Convenience and deals may lead to impulsive buying and credit card debt.Multiple memberships in household: Paying more unnecessarily if family members do not share a single Prime account.Loss from unreturned items: Financial loss due to rarely returning unwanted purchases after the return window.Limited value of Amazon Fresh and Photos: Grocery delivery benefits are restricted and photo storage may duplicate other cloud services.Concerns about Amazon's size: Preference to support smaller businesses rather than a large corporation like Amazon.Perception of Prime Day deals: Deals are often not true bargains but rather less popular or overpriced products.Alexa limitations: New features of Alexa may not meet everyone’s needs.

What Information Do I Need to Cancel Amazon Prime?

Amazon account login credentials (email and password) Access to the Prime membership management page Awareness of unused Prime benefits (you may be eligible for a full or partial refund if unused) Knowledge of associated subscriptions (these will not renew after cancellation) Payment method information (to process refunds if applicable) If subscription was purchased through a third party (like Google Play), cancellation must be performed there Decision about cancellation timing (cancel immediately or at the end of the billing period)

What Should I Know Before Cancelling Amazon Prime?

Before canceling your Amazon Prime membership, know that you will lose access to numerous benefits such as free two-day shipping, Prime Video streaming, Prime Music, exclusive deals, and more once your current paid membership period ends. However, you will retain access to any content or purchases you made previously on Amazon, like videos or music, since these are tied to your Amazon account, not the membership. Additionally, if you haven't used any Prime benefits in the current billing cycle, you may be eligible for a full refund. Important to note: subscriptions linked to your Prime membership, like third-party services, will not renew after cancellation. You will continue enjoying your Prime benefits until the end of your billing cycle, so the cancellation is effective after that period.

What is Amazon Prime's Cancellation Policy?

Amazon Prime memberships automatically renew annually but can be canceled anytime by visiting the Manage Prime Membership page. If you cancel without using any Prime benefits during the current membership period, you're eligible for a full refund, which Amazon typically processes within three to five business days. Cancellations of memberships obtained via other platforms like Google Play or third-party services must be managed through those respective channels.

Do I Need My Amazon Prime Password to Cancel?

Yes, you do need your Amazon account password to cancel your Amazon Prime subscription on amazon.com/amazonprime. This is because cancellation requires you to sign in to your account to access the Prime membership settings. If you've forgotten your password, you can reset it using this URL: https://www.amazon.com/ap/forgotpassword. After resetting your password and signing in, you can navigate to your Prime membership page to cancel the subscription.

Can I Get a Refund from Amazon Prime?

We've actually written a step by step guide on how to get a refund from Amazon Prime. Check it out!

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How To Cancel Your Amazon Prime Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 20, 2025

6 min read

Difficulty

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Cancelling Amazon Prime membership involves straightforward navigation through the account settings or app profile section with clear buttons labeled 'End Membership' and on-screen instructions, making it relatively easy for most consumers.

Estimated Time

On average, it takes 00 10 minutes to cancel a Amazon Prime subscription.

How to Contact Amazon Prime

If you need assistance, here's how you can get in touch with Amazon Prime's support team.

Phone

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Amazon Prime subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Amazon Prime account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Amazon Prime online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.