MyFitnessPal is a popular app that helps you keep track of your diet and exercise. They offer free basic features for logging food and workouts, but they also have paid subscription plans called Premium and Premium Plus. These subscriptions give you extra perks like ad-free use, meal planning, custom goals, and priority support. Subscriptions are billed monthly or yearly and will automatically renew unless you cancel before the next billing date.
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Canceling a MyFitnessPal subscription is relatively straightforward if you follow the correct steps on the platform where the subscription was purchased (iOS, Android, or web). The process involves a few simple navigation steps and toggling auto-renewal off, taking only a few minutes to complete, thus it's not hard but requires some basic account management knowledge.
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How to Cancel MyFitnessPal: Step by Step
If you purchased through iOS:
- Open the **Settings** app on your iPhone.
- Tap your name at the top of the settings.
- Select **Subscriptions**.
- Choose **MyFitnessPal** from the list of subscriptions.
- Tap **Cancel Subscription**.
If you purchased through Android:
- Open the **Google Play Store** app.
- Tap the **Menu** (three horizontal lines) in the upper left corner.
- Select **Subscriptions**.
- Tap on **MyFitnessPal Subscription**.
- Tap **Cancel Subscription** at the bottom.
If you purchased through the website:
- Log in to **myfitnesspal.com**.
- Click on **My Home**.
- Click on **Premium**.
- Select **Subscription Settings** in the upper right corner.
- Set the **Auto-Renewal** menu from **On** to **Off**.
Tips & Tricks for Canceling MyFitnessPal
- Always check the platform of your subscription (Google Play, Apple App Store, or MyFitnessPal website) because cancellation must be done through that platform, not through the app or website alone.
- Use the original confirmation email to identify the account and subscription platform if unsure where the recurring charge is coming from.
- Cancel at least 24 hours before the renewal date to avoid being charged for the next billing cycle.
- Cancelling a free trial cancels renewal but user retains full trial access until the period ends.
- If the website shows a blank page or no cancellation button, try canceling via the app store subscription menu or through the store’s website directly.
- If canceling via Google Play or Apple Store does not work, confirm you are logged into the correct account associated with the subscription.
- Contact customer support via email if self-service cancellation fails, include account info and request cancellation explicitly.
- If unresponsive customer service, dispute the charge through your payment provider or call the number on your card.
- Use clear, firm, but polite language in communications, stating you want to stop all future charges immediately.
- Keep documentation of your cancellation requests, confirmation emails, or chat transcripts.
- Some users report repeated attempts over several days or weeks eventually get a resolution, so persistence helps.
- Beware of subscription originating from different app stores (e.g., Huawei vs Google Play), which complicates cancellations.
MyFitnessPal Customer Service Info
If you need assistance, here's how you can get in touch with MyFitnessPal's support team.
Cancel MyFitnessPal Script
Script
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Dear MyFitnessPal Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to changes in my personal circumstances, I find that I need to reduce my monthly expenses, and unfortunately, I can no longer continue with my membership at this time.
I appreciate the services provided, and the positive impact MyFitnessPal has had on my health journey, but I must prioritize my budget moving forward.
Thank you for your attention to this matter. I look forward to your confirmation of my subscription cancellation.
Best regards,
[Your Name]
Frequently Asked Questions
MyFitnessPal allows you to cancel your recurring subscription anytime before the next renewal date to avoid being charged for the next billing cycle. The premium features remain available until the end of the current paid subscription period, regardless of when you cancel the auto-renewal. Cancellation must be done through the same platform where you originally purchased the subscription (iOS via iTunes, Android via Google Play Store, or web via MyFitnessPal website).
To cancel your MyFitnessPal subscription, you generally need to access the platform where you originally set up your subscription, such as iOS, Android, or the web. For web cancellation, you must log in to myfitnesspal.com and go to My Home > Premium > Subscription Settings to turn off auto-renewal. This implies you need your account credentials (password) to log in and cancel. If you don't remember your password, you can reset it here: https://www.myfitnesspal.com/account/password/reset. Phone support or unauthenticated cancellation options are not mentioned.
- High cost: The premium plan costs $79.99 per year, which many users find unnecessary, especially casual users.
- Hidden essentials: Features such as detailed macronutrient tracking and food analysis that were previously free are now only available behind a paywall.
- Subscription auto-renewal confusion: Users accidentally subscribe or get charged due to unclear renewal policies even after deleting accounts or turning off auto-renewal.
- Difficulty canceling: Users experience problems or confusion when trying to cancel their subscriptions, with inconsistent instructions across platforms.
- Ad interruption: Free tier users complain about distracting ads that impair smooth app navigation.
- Not suitable for everyone: Some users find it less helpful if they struggle with eating disorders or require different types of nutritional guidance.
MyFitnessPal allows you to cancel your subscription at any time before the next renewal date, but you must do so at least 24 hours before the renewal to avoid being charged for the next period. Cancellation must be done through the platform you used to subscribe (Apple iTunes, Google Play, or the MyFitnessPal website). There are no contracts, lock-ins, or early-cancellation fees, but if you miss the 24-hour window, your subscription will renew, which can feel like a tricky timing pressure to avoid an unwanted charge.
Before cancelling your MyFitnessPal subscription, know that your Premium features will remain accessible until the end of the current billing period, after which you will lose access to all Premium features. These features include advanced nutrition insights, custom goals, and an ad-free experience. Once cancelled, your account will revert to the free version, so you will no longer have access to any paid features or enhanced tracking capabilities. It's important to consider that cancelling does not immediately stop access, but it will prevent future billing.
- Account login credentials (email and password for MyFitnessPal or relevant app store account)
- Knowledge of the platform where subscription was purchased (iOS, Android, or Web)
- Access to the original purchase platform (MyFitnessPal website, Apple App Store, or Google Play Store)
- Steps to access subscription settings (navigate to appropriate subscription/cancellation section as defined per platform)
- Subscription details (such as active status, renewal date, plan type)
- Knowledge of renewal deadline (to avoid charges, cancellation must be made over 24 hours prior to renewal date)
- Payment method details (optional, useful for identifying transactions or billing issues)
- Support contact information (in case of issues, such as support@myfitnesspal.com or MyFitnessPal support pages)
- Ability to identify subscription on statements (descriptions such as "MYFITNESSPAL", "GOOGLE *MyFitnessPal", etc., if needed)
- Awareness that deleting the app or account does not cancel the subscription; you must use the subscription platform’s cancellation system
We've actually written a step by step guide on how to get a refund from MyFitnessPal. Check it out!
The Easiest Way to Cancel MyFitnessPal
If you’re frustrated trying to cancel your subscription, membership, or bill from MyFitnessPal—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to MyFitnessPal?
MYFITNESSPAL, MFPREMIUM, MFP SUBSCRIPTION, MFP PREMIUM SUB, MYFITNESSPAL.COM, MYFITNESSPAL APP, MFP SERVICE, MFP PAYMENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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