4 - Choose MyFitnessPal from the list of subscriptions.
5 - Tap Cancel Subscription.
How to Cancel MyFitnessPal on Android
1 - Open the Google Play Store app.
2 - Tap the Menu (three horizontal lines) in the upper left corner.
3 - Select Subscriptions.
4 - Tap on MyFitnessPal Subscription.
5 - Tap Cancel Subscription at the bottom.
How to Cancel MyFitnessPal on the website
1 - Log in to myfitnesspal.com.
2 - Click on My Home.
3 - Click on Premium.
4 - Select Subscription Settings in the upper right corner.
5 - Set the Auto-Renewal menu from On to Off.
MyFitnessPal is a popular app that helps you keep track of your diet and exercise. They offer free basic features for logging food and workouts, but they also have paid subscription plans called Premium and Premium Plus. These subscriptions give you extra perks like ad-free use, meal planning, custom goals, and priority support. Subscriptions are billed monthly or yearly and will automatically renew unless you cancel before the next billing date.
Canceling a MyFitnessPal subscription is relatively straightforward if you follow the correct steps on the platform where the subscription was purchased (iOS, Android, or web). The process involves a few simple navigation steps and toggling auto-renewal off, taking only a few minutes to complete, thus it's not hard but requires some basic account management knowledge.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a MyFitnessPal subscription.
How to Contact MyFitnessPal
If you need assistance, here's how you can get in touch with MyFitnessPal's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a MyFitnessPal Refund
Always check the platform of your subscription (Google Play, Apple App Store, or MyFitnessPal website) because cancellation must be done through that platform, not through the app or website alone.
Use the original confirmation email to identify the account and subscription platform if unsure where the recurring charge is coming from.
Cancel at least 24 hours before the renewal date to avoid being charged for the next billing cycle.
Cancelling a free trial cancels renewal but user retains full trial access until the period ends.
If the website shows a blank page or no cancellation button, try canceling via the app store subscription menu or through the store’s website directly.
If canceling via Google Play or Apple Store does not work, confirm you are logged into the correct account associated with the subscription.
Contact customer support via email if self-service cancellation fails, include account info and request cancellation explicitly.
If unresponsive customer service, dispute the charge through your payment provider or call the number on your card.
Use clear, firm, but polite language in communications, stating you want to stop all future charges immediately.
Keep documentation of your cancellation requests, confirmation emails, or chat transcripts.
Some users report repeated attempts over several days or weeks eventually get a resolution, so persistence helps.
Beware of subscription originating from different app stores (e.g., Huawei vs Google Play), which complicates cancellations.
Why Do People Request Refunds from MyFitnessPal
High cost: The premium plan costs $79.99 per year, which many users find unnecessary, especially casual users.
Hidden essentials: Features such as detailed macronutrient tracking and food analysis that were previously free are now only available behind a paywall.
Subscription auto-renewal confusion: Users accidentally subscribe or get charged due to unclear renewal policies even after deleting accounts or turning off auto-renewal.
Difficulty canceling: Users experience problems or confusion when trying to cancel their subscriptions, with inconsistent instructions across platforms.
Ad interruption: Free tier users complain about distracting ads that impair smooth app navigation.
Not suitable for everyone: Some users find it less helpful if they struggle with eating disorders or require different types of nutritional guidance.
MyFitnessPal Refund Script
Script
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Dear MyFitnessPal, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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MyFitnessPal Refund Policy
MyFitnessPal allows you to cancel your recurring subscription anytime before the next renewal date to avoid being charged for the next billing cycle. The premium features remain available until the end of the current paid subscription period, regardless of when you cancel the auto-renewal. Cancellation must be done through the same platform where you originally purchased the subscription (iOS via iTunes, Android via Google Play Store, or web via MyFitnessPal website).
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a MyFitnessPal Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from MyFitnessPal—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
MyFitnessPal allows you to cancel your subscription at any time before the next renewal date, but you must do so at least 24 hours before the renewal to avoid being charged for the next period. Cancellation must be done through the platform you used to subscribe (Apple iTunes, Google Play, or the MyFitnessPal website). There are no contracts, lock-ins, or early-cancellation fees, but if you miss the 24-hour window, your subscription will renew, which can feel like a tricky timing pressure to avoid an unwanted charge.
High cost: The premium plan costs $79.99 per year, which many users find unnecessary, especially casual users.
Hidden essentials: Features such as detailed macronutrient tracking and food analysis that were previously free are now only available behind a paywall.
Subscription auto-renewal confusion: Users accidentally subscribe or get charged due to unclear renewal policies even after deleting accounts or turning off auto-renewal.
Difficulty canceling: Users experience problems or confusion when trying to cancel their subscriptions, with inconsistent instructions across platforms.
Ad interruption: Free tier users complain about distracting ads that impair smooth app navigation.
Not suitable for everyone: Some users find it less helpful if they struggle with eating disorders or require different types of nutritional guidance.
Account login credentials (email and password for MyFitnessPal or relevant app store account)
Knowledge of the platform where subscription was purchased (iOS, Android, or Web)
Access to the original purchase platform (MyFitnessPal website, Apple App Store, or Google Play Store)
Steps to access subscription settings (navigate to appropriate subscription/cancellation section as defined per platform)
Subscription details (such as active status, renewal date, plan type)
Knowledge of renewal deadline (to avoid charges, cancellation must be made over 24 hours prior to renewal date)
Payment method details (optional, useful for identifying transactions or billing issues)
Support contact information (in case of issues, such as support@myfitnesspal.com or MyFitnessPal support pages)
Ability to identify subscription on statements (descriptions such as "MYFITNESSPAL", "GOOGLE *MyFitnessPal", etc., if needed)
Awareness that deleting the app or account does not cancel the subscription; you must use the subscription platform’s cancellation system
Before cancelling your MyFitnessPal subscription, know that your Premium features will remain accessible until the end of the current billing period, after which you will lose access to all Premium features. These features include advanced nutrition insights, custom goals, and an ad-free experience. Once cancelled, your account will revert to the free version, so you will no longer have access to any paid features or enhanced tracking capabilities. It's important to consider that cancelling does not immediately stop access, but it will prevent future billing.
MyFitnessPal allows you to cancel your recurring subscription anytime before the next renewal date to avoid being charged for the next billing cycle. The premium features remain available until the end of the current paid subscription period, regardless of when you cancel the auto-renewal. Cancellation must be done through the same platform where you originally purchased the subscription (iOS via iTunes, Android via Google Play Store, or web via MyFitnessPal website).
To cancel your MyFitnessPal subscription, you generally need to access the platform where you originally set up your subscription, such as iOS, Android, or the web. For web cancellation, you must log in to myfitnesspal.com and go to My Home > Premium > Subscription Settings to turn off auto-renewal. This implies you need your account credentials (password) to log in and cancel. If you don't remember your password, you can reset it here: https://www.myfitnesspal.com/account/password/reset. Phone support or unauthenticated cancellation options are not mentioned.
We've actually written a step by step guide on how to get a refund from MyFitnessPal. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MyFitnessPal subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MyFitnessPal account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MyFitnessPal online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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