Can I Cancel Planet Fitness at Any Time?

Planet Fitness membership cancellation can be tricky because each club may have different policies, and cancellation often requires contacting your home club in person or via written mail. You need to provide written notice by the 10th of the month to stop monthly billing by the 17th, and to avoid annual fees, cancellation must be done by the 25th of the month before the fee date. Importantly, if your membership has a minimum term and you cancel early, there is a $58 buyout fee, which can be a notable lock-in cost.

Why Do People Cancel Planet Fitness?

Difficulty and inconvenience of cancellation process - requiring members to cancel in person or via certified mail, leading to frustration and delays.Inability to cancel during unusual circumstances such as pandemic-related gym closures, causing members to be stuck and accrue fees.Pending cancellation status and unexpected late fees or collections after attempting to cancel.Lack of flexibility with cancellation location - must cancel at the original sign-up location, problematic for members who move.Loss of motivation or failure to achieve fitness goals, leading to cancellation.Lack of a supportive community or welcoming atmosphere, causing dissatisfaction.Boring or repetitive workouts and lack of diverse fitness options reducing engagement.Poor customer service experience, which negatively impacts retention.Cost considerations or financial prioritization issues.Relocation or change in personal circumstances making gym access difficult or impossible.Concerns about hygiene, overcrowding, or equipment maintenance at the gym.Intimidation or anxiety about using gym equipment and facilities for some members.Inconvenient gym hours or class schedules that don't fit member lifestyles.Preference for working out at home or alternative fitness options.

What Information Do I Need to Cancel Planet Fitness?

Full Name as it appears on your Planet Fitness membership Address associated with your Planet Fitness account Phone number linked to your membership Planet Fitness Membership ID Number Date of Birth Last four digits of your Social Security Number Driver's License Number Written request stating your intent to cancel, signed by you Reason for cancellation (if required), along with any supporting documentation (such as a doctor’s note or employer relocation letter) Supporting documentation if requesting a waiver of fees (proof of injury, relocation, etc.)

What Should I Know Before Cancelling Planet Fitness?

Before cancelling a Planet Fitness membership, be aware that if your membership includes a minimum term contract and you cancel early, you will likely have to pay a $58 buyout fee. Cancellation must be done by the 25th of the month prior to the billing of the annual fee to avoid additional charges. Also, consider that you lose access to the gym facilities and all member benefits once cancellation is processed. If you plan to rejoin later, note that you may need to pay a new initiation fee or sign a new contract.

What is Planet Fitness's Cancellation Policy?

Planet Fitness's membership cancellation policy requires members to contact their home club to confirm the specific cancellation process, which may include in-person visits, written notices by mail, or online cancellation depending on membership type and location. To stop monthly billing by the 17th of the month, a written cancellation notice must be received by the 10th, allowing up to 7 business days for processing; annual fee cancellations must be done by the 25th of the month prior to the fee date. Early cancellation of a minimum term membership may incur a $58 buyout fee, and policies can vary by location due to state and local regulations.

Do I Need My Planet Fitness Password to Cancel?

To cancel your Planet Fitness membership online, you will need to log into your account using your email and password. If you don't have a password yet, you can create one through the mobile app using your registered email. In case you forgot your password, you can reset it by using the "Forgot password" feature in the app, which sends a reset link to the email associated with your account. If you prefer not to use the online method, you can cancel your membership in person at your home club or by sending written notification to the club. For resetting your password, you can use the Planet Fitness password reset page: https://www.planetfitness.com/account/forgot-password

Can I Get a Refund from Planet Fitness?

We've actually written a step by step guide on how to get a refund from Planet Fitness. Check it out!

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How To Cancel Your Planet Fitness Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 10, 2025

7 min read

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Cancelling a Planet Fitness membership is not straightforward as it usually requires either visiting the home club in person to fill out a cancellation form or sending a cancellation letter by mail, with no general option for online or phone cancellation. Processing can take up to seven business days, and there is often a $58 cancellation fee if terminating before a minimum term ends, making the process somewhat tedious and time-consuming compared to fully online cancellations.

Estimated Time

On average, it takes 00 35 minutes to cancel a Planet Fitness subscription.

How to Contact Planet Fitness

If you need assistance, here's how you can get in touch with Planet Fitness's support team.

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

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Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

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Frequently Asked Questions

The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Planet Fitness subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Planet Fitness account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Planet Fitness online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.