Medici.tv is a streaming service where you can watch classical music, jazz concerts, operas, ballets, documentaries, and more. They offer subscriptions that give you unlimited access to thousands of shows with no ads, and you can watch on your phone, tablet, computer, or TV. Subscriptions are billed annually or monthly, and you can check your billing history or cancel anytime online. So if you see a charge from medici.tv, it's likely for your music streaming subscription.
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The cancellation process only requires logging into the account, navigating to the subscription page, and clicking 'Unsubscribe', making it very straightforward for users. The only constraint is that cancellations must be done at least one day before the renewal date, which is a common policy and does not complicate the process.
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How to Cancel medici.tv: Step by Step
If you purchased through medici.tv directly:
- Log in to your account on medici.tv.
- Navigate to the “My Account” section.
- Click on the unsubscribe link to cancel your subscription.
- Ensure you complete this at least one day before the renewal date to avoid being charged for the next period.
If you purchased through iTunes:
- Open your Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Locate and select your medici.tv subscription.
- Tap Cancel Subscription to terminate your subscription.
If you purchased through other platforms:
- Check the billing platform (e.g., Google Play Store, Amazon, etc.) you used for your subscription.
- Follow the cancellation process specific to that platform, typically found under subscriptions in the account settings.
- Be sure to cancel at least one day before your renewal date.
Tips & Tricks for Canceling medici.tv
- Set a reminder at least 45 days before the renewal date because Medici.TV sends renewal reminder emails that can be easily missed.
- Cancel immediately after subscribing or starting a trial to avoid unexpected renewals; the subscription stays active until the end of the paid or trial period.
- Do not wait until the last day to cancel, as cancellations on the renewal date are typically not accepted.
- Use clear and firm language when contacting customer service, explicitly requesting an immediate cancellation and refund if charged without consent.
- Persist with multiple contacts since Medici.TV customer service may be unresponsive or slow to reply.
- Escalate by emphasizing consumer rights and your intention to dispute charges with your bank if no refund or cancellation confirmation is received.
- Keep records of all communication attempts including emails and dates, and use them if needing to escalate via bank or legal channels.
- Be organized and responsible for managing subscriptions to avoid accidental charges from auto-renewals.
- Expect limited customer support and rely on self-management of the account to ensure cancellation.
medici.tv Customer Service Info
If you need assistance, here's how you can get in touch with medici.tv's support team.
Cancel medici.tv Script
Script
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Dear medici.tv Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. Unfortunately, I have found that I am unable to utilize the service as much as I had intended. I would appreciate your assistance in processing this cancellation at your earliest convenience.
Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
Medici.tv's cancellation policy requires users to unsubscribe at least one day before the renewal date to avoid being charged for the next period. Monthly and annual subscriptions can be canceled to prevent future renewals while allowing access until the current subscription expires. However, Annual - pay as you go plans cannot be canceled before the 12-month term ends.
To cancel your subscription on medici.tv, you need to log in to your account and go to the Subscription page where you can click the unsubscribe link. This implies that you do need your login credentials (password) to cancel the subscription. If you have forgotten your password, you can reset it by clicking the "Forgot your password?" link on the login screen or by visiting this reset link: https://medicitv.zendesk.com/hc/en-us/articles/360010205618-I-forgot-my-password-what-should-I-do-.
- Unwanted automatic renewal or renewal without explicit consent due to unnoticed early renewal reminders sent 45 days in advance.
- Refund requests denied after automatic renewals citing strict company policies.
- Difficulty understanding or noticing renewal reminder emails, leading to accidental renewals.
- Poor customer service response and rigidity in handling refunds and cancellations.
- Technical streaming issues such as buffering, blurring, or inability to watch full performances.
- Inconvenience of required login every time to access content.
- Perceived fraudulent charges or erroneous renewals due to insufficient notifications.
- Gift subscriptions that renew charges without email access for cancellation.
- Limited and dated content along with poor search functionality leading to dissatisfaction.
- Streaming app and device compatibility issues (Apple TV, Roku, Chromecast).
- Cancellation only applies after the current commitment period and no refunds for current year if cancelled post-renewal.
Be aware that with medici.tv annual subscriptions, once you've started the yearly commitment, you cannot get a refund or cancel for the remaining months—cancellation only takes effect at the end of the year. You must cancel at least one day before the renewal date to avoid being charged for the next period; canceling after the renewal date means you'll be billed for the entire next year. Free trial users must also cancel within 7 days or be billed for the full year. Mobile app subscriptions require cancellation through the iTunes account. These terms can be restrictive, especially the no-refund policy and strict cancellation timing requirements.
Before cancelling your medici.tv subscription, know that you'll retain access to all video content until the end of your current subscription period, but your plan will not renew afterward. You lose access to the complete medici.tv catalogue and special subscriber features once the subscription fully expires. Make sure to cancel at least one day before the renewal date to avoid being charged for the next period, otherwise cancellation applies to the next cycle. For annual pay-as-you-go plans, cancellation can't happen before the 12-month term ends; the plan simply expires at term end.
- Username or account email address associated with the medici.tv subscription
- Full name and contact details (address, phone number, email) for identity verification
- Date of the order or subscription
- Order or transaction reference number (as included in your confirmation email or subscription details)
- Explicit request to cancel or terminate the subscription (clearly state your intention to cancel)
- Subject of the request (e.g., "Subscription cancellation")
- Method of subscription (e.g., direct, via iOS/Apple, Roku, etc.; if via third party, cancel there)
- Send the request no later than one day before your renewal date
- Confirmation or receipt of the cancellation request (monitor email and bank statements)
We've actually written a step by step guide on how to get a refund from medici.tv. Check it out!
The Easiest Way to Cancel medici.tv
If you’re frustrated trying to cancel your subscription, membership, or bill from medici.tv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to medici.tv?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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