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Step-by-step guide + expert tips for a smooth, hassle-free cancellation.
We understand — sometimes canceling is the best option. Here are some common reasons why people decide to cancel:
With the rise in subscription prices, some users may feel that Disney+ is no longer worth the cost, especially if they are subscribed to multiple streaming services.
Some users cancel because they feel the library doesn’t offer enough content that matches their interests, especially after finishing the shows or movies they wanted to watch.
If Disney+ isn’t available or working properly on certain devices, users may cancel due to frustrations with access or streaming quality.
You can cancel Disney.
Requires logging in
Refunds may not apply
Go to Disney+'s website and sign in with your account credentials.
Once logged in, click on your profile icon (top-left corner), then go to "Settings". Scroll down to the "Subscription" section and click on "Manage Payment".
You’ll be directed to your subscription details, where you can choose to "Cancel Subscription". Confirm your cancellation if prompte
Disney+ will send you a confirmation email, and your subscription will remain active until the end of the current billing cycle.
Launch the Disney+ app on your mobile device (available on both iOS and Android). Tap on the profile icon in the top-left corner to go to your profile.
Scroll down and find "Manage Payment" (or "Subscription"). Tap it to view your current subscription details.
Tap on "Cancel Subscription" to proceed with the cancellation. Follow any prompts to confirm your cancellation.
You’ll receive an email confirmation, and your subscription will remain active until the end of your current billing cycle.
Open the Settings app on your iPhone.
Tap your Apple ID>Subscriptions
Find Disney+, tap it, then tap Cancel Subscription
Your subscription will remain active until the end of the billing cycle, but you won’t be charged again.
Look for a confirmation email.
Open the Google Play Store app
Tap your profile icon > Payments & subscriptions > Subscriptions
Select Disney+ subscription, then tap Cancel subscription
Confirm cancellation.
Look for a confirmation email.
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If you subscribed through a third party (like Apple, Google Play, Roku, or your cable provider), you can cancel directly through their platform — no Disney+ login needed.
Use Live Chat or Submit a Request to ask a support agent to cancel your subscription manually.
Contact your bank or credit card company. Request to block future payments to Disney+.
Services, like Chargeback, can cancel subscriptions on your behalf.
Please keep an eye on the following after you’ve canceled your subscription:
You will retain access to Disney+ and all its content until the end of your current billing period.
Your Disney+ account remains active, allowing you to sign in and use the service until the billing cycle concludes.
Disney+ does not offer refunds for unused portions of the billing cycle; access continues until the period ends.
Uncompleted Cancellation Process
Free Trial Ending
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Subscription Through Third-Party Provider
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Billing Cycle Overlap
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If you need assistance, here’s how you can get in touch with our support team:
To help us assist you faster, make sure to include the following:
Account Email
Charge Screenshot
Cancellation Attempt Notes
Visit Disney+ Sign-In page. Under the password field, click on "Forgot your password?".
Provide the email address associated with your Disney+ account.
Disney+ will send you a password reset link to the email you entered. Follow the instructions in the email to reset your password.
Once you've reset your password, return to the Disney+ sign-in page and log in with your new password.
For Apple (iOS) Open Settings > Tap your Apple ID
Go to Subscriptions
Find Disney+ >Tap Cancel Subscription
For Google Play (Android) Open Google Play Store Tap Profile Icon > Payments & Subscriptions
Tap Subscriptions > Find Disney+ > Tap Cancel Subscription
Yes, you can cancel your Disney+ subscription anytime, but early cancellation may incur fees depending on your plan.
Disney+ generally does not offer refunds after cancellation, except in cases of billing errors or unauthorized charges.
Canceling Disney+ stops your subscription, but you retain your account and access to files for a limited time.
While deleting, Disney+ removes your account and all associated data permanently.
You can resubscribe anytime.
Check Your Email: Disney+ will send a confirmation email once your subscription is canceled.
Log Into Your Disney+ Account: Visit Disney+ Account and check your subscription status.
Verify Access to Services: Ensure you no longer have access to paid Disney+ services after the cancellation period ends.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers.
² Average requests times may vary depending on volume of requests
