PDFCentre is a web service that helps you easily manage and convert PDF files to different formats like Excel, Word, or JPEG. They offer subscriptions that give you unlimited access to their tools for a set period, often with a trial at first. If you see a charge from PDFCentre on your bank statement, it's likely because you signed up for one of these subscription plans, which auto-renews unless you cancel. You can cancel anytime to stop future billing.
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Cancellation of subscription for PDFCentre needs to be done via email to contact@pdfcentre.io, which is not instant and may take a day or more to process. This manual email cancellation adds some difficulty compared to instant online cancellation options, making it moderately difficult for consumers.
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How to Cancel pdfcentre: Step by Step
If you purchased through Credit Card:
- Log in to your account on pdfcentre.io.
- Navigate to the Account Settings section.
- Select Subscriptions.
- Find the active subscription you want to cancel.
- Click on Cancel Subscription next to the subscription details.
- Confirm the cancellation by following the on-screen instructions.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Settings (gear icon) in the top right corner.
- Select Payments.
- Click on Manage Pre-approved Payments.
- Find PDFCentre in the list of your pre-approved payments.
- Click on Cancel next to PDFCentre.
- Confirm your cancellation.
If you purchased through Apple iTunes:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Find PDFCentre in your list of subscriptions.
- Tap on Cancel Subscription.
- Follow any additional prompts to confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Profile Icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find PDFCentre and select it.
- Tap on Cancel subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through Email:
- Send an email to contact@pdfcentre.io.
- Include your account details and state your desire to cancel your subscription.
- Wait for a confirmation reply regarding your cancellation.
Tips & Tricks for Canceling pdfcentre
- Email their support with a clear and direct statement such as "I confirm my request to cancel my subscription" or "I confirm my request to delete my account." This tends to trigger a faster response.
- Ask explicitly for a refund if you believe you were wrongly charged; some users report refunds within an hour after a polite but firm request.
- Be cautious of automatic renewals: blocking automatic payments via your bank or PayPal is an effective way to avoid unwanted charges when cancellation is slow or unresponsive.
- Expect scripted replies: responses can be AI-generated and may state no refunds will be issued unless carefully contested.
- Escalate promptly: if emailing doesn’t work, use your payment provider’s dispute system as a last resort after trying direct cancellation.
- Timing matters: initiate cancellation well before your subscription renewal date to avoid being charged for the next period.
- Keep records: save all cancellation requests, confirmation emails, and any correspondence for evidence if needed.
- Use firm, polite language: clear, unambiguous statements of cancellation intent work better than vague requests.
pdfcentre Customer Service Info
If you need assistance, here's how you can get in touch with pdfcentre's support team.
Cancel pdfcentre Script
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Dear PDFCentre Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription, as I no longer require the service. I appreciate the offerings provided, but due to a change in my needs, I will not be continuing with my membership. Please confirm the cancellation and ensure that no further charges are made to my account.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
PDFCentre allows you to cancel your subscription at any time through the "Subscription" section in your profile dashboard. Alternatively, you can also cancel by sending a cancellation request via email to contact@pdfcentre.io, though email cancellations may take longer to process. There is no explicit mention of refunds in the policy, so it is implied that cancellation affects future billing.
To cancel your subscription for pdfcentre (pdfsuite), you do need to provide some form of authentication such as your password, order ID, or the last 4 digits of the credit card you used for purchase. If you paid via PayPal, you will need to enter your PayPal email and ZIP/postal code instead. This information is used when you access their Purchase Finder tool to manage your subscriptions. If you need to reset your password, you can do so at the sign-in page here: https://support.pdf-suite.com/hc/en-us/signin
- Money concerns: Customers feel they are not getting good value for the price, which drives cancellations.
- Dissatisfaction with content, experience, or brand values: Customers leave if the service or product fails to meet expectations or is inferior to competitors. Personal values such as environmental, political, or social stances can also influence cancellations.
- End of free trial period: Many users cancel before being charged once the free trial ends.
- Achieving the initial goal: Customers cancel once they have fulfilled their purpose with the service.
- Technical difficulties: Issues like poor streaming experience or other technical problems can lead to cancellations.
- Credit card or payment issues: Changes in payment methods or credit card details can cause interruptions and cancellations.
- Competition: Customers may be drawn away by other subscriptions or services.
- Product or service disappointment: Disappointment with what was delivered compared to expectations.
- Marketing mismatch: The subscription may have been marketed to the wrong audience, leading to cancellations.
You can cancel your subscription with PDFCentre at any time without being bound by contracts or early cancellation fees. The subscription is non-binding and can be terminated whenever you choose by logging into your account or contacting them. Just be mindful to cancel at least 24 hours before the current billing period ends to avoid being charged for the next cycle.
Before cancelling your subscription, membership, or bill with pdfcentre, it's important to know that cancelling will stop all future billing renewals but will not automatically refund your existing payment. You will retain full access to the product and its features until the current subscription period expires. Keep in mind that once the subscription expires, you will lose access to all premium content and features you previously enjoyed. If you wish to cancel, you can do so anytime through the subscription section on your dashboard or Purchase Finder with your purchase details.
- Account login details (email and password to access your dashboard)
- Access to the "Profile" section on your account dashboard
- Access to the "Subscription" sub-section within your Profile
- Knowledge of your subscription plan (current active plan details)
- Billing information (such as payment method, if updating/cancelling requires confirmation)
- Confirmation of cancellation request (may need to confirm cancellation through the website)
- Understanding of renewal and billing cycle details (for refund eligibility or to avoid next charge)
We've actually written a step by step guide on how to get a refund from pdfcentre. Check it out!
The Easiest Way to Cancel pdfcentre
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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