The Ultimate Step by Step Guide to Cancelling a Faceit Subscription or Membership (faceit.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Faceit is an online gaming platform that connects players for competitive matches in popular video games like CS:GO and Dota 2. They offer services like matchmaking, tournaments, and leaderboards to enhance your gaming experience. If you’ve signed up for a premium subscription, that’s likely why you’re seeing a billing from them—it gives you extra perks like exclusive events and rewards!
Canceling a subscription on Faceit is relatively straightforward but may require multiple steps through their website. Users may encounter some confusion due to the UI, leading to a slight increase in difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Faceit subscription.
How to Cancel Faceit: Step by Step
If you purchased through Faceit.com:
Log in to your Faceit account on faceit.com.
Navigate to your account settings by clicking on your profile icon at the top right corner.
Select "Account Settings" from the dropdown menu.
Scroll down to the "Subscription" section.
Click on "Manage Subscription".
Choose the option "Cancel Subscription".
Follow the prompts to confirm the cancellation. You may need to provide a reason for cancellation.
Check for a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Locate your Faceit subscription in the list.
Tap on the Faceit subscription.
Choose Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon in the top left corner.
Select Subscriptions.
Find your Faceit subscription in the list.
Tap on Cancel Subscription.
Follow the instructions to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (the gear icon) at the top right.
Select Payments.
Under Manage automatic payments, find Faceit.
Click on Faceit and then select Cancel to stop future payments.
Confirm the cancellation.
How to Contact Faceit
If you need assistance, here's how you can get in touch with Faceit's support team.
Document everything: Keep records of your subscription details, including dates, amounts, and confirmation emails.
Use precise language: Clearly state that you want to cancel your subscription. Phrases like "I would like to cancel my subscription immediately" can be effective.
Contact support during off-peak hours: Try reaching out early in the morning or late at night to get a representative quicker.
Ask for a supervisor: If you're not getting satisfactory help, politely ask to escalate to a supervisor who may have more authority.
Utilize social media: Sometimes tagging the company on Twitter or Facebook can expedite the process.
Leverage free trials: If you’re currently in a trial period, mention it as many companies are more inclined to help during this time.
Be persistent but polite: If you receive pushback, maintain a calm demeanor and reiterate your request firmly.
Request confirmation: After canceling, always ask for a confirmation email that states your subscription has been cancelled.
Inquire about potential refunds: If you are cancelling midway through a billing cycle, don’t hesitate to ask about a pro-rated refund.
Check cancellation policies regularly: Some users report easier cancellations depending on recent updates or changes to policies that may not be widely known.
Why Do People Request Refunds from Faceit
Cost - The subscription fee may be too high for users.
Content availability - Lack of new content or features.
Personal budget - Financial constraints leading to cutting expenses.
Usage frequency - Infrequent use of the platform.
Quality of service - Dissatisfaction with the platform's performance or features.
Technical issues - Persistent bugs or connectivity problems affecting the gaming experience.
Competition - Better offerings from competitor platforms.
Account issues - Problems with login, account access, or security concerns.
Lack of engagement - Feeling disconnected or uninterested in ongoing events or updates.
Change in interests - Loss of interest in the games or activities offered.
Faceit Refund Script
Script
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Dear Faceit, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Faceit Refund Policy
Faceit allows users to cancel their membership or subscription at any time through their account settings. However, all payments made prior to cancellation are non-refundable, and access to premium features will remain until the end of the current billing cycle.
The Easiest Way to Get a Faceit Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Faceit—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious as Faceit may require you to cancel your subscription a certain number of days before the billing cycle restart, preventing immediate cancellation and potentially leading to unwanted charges. Also, watch for any language in the terms that may indicate lock-in periods or early-cancellation fees, which could impact your ability to cancel without incurring extra costs.
Cost - The subscription fee may be too high for users.
Content availability - Lack of new content or features.
Personal budget - Financial constraints leading to cutting expenses.
Usage frequency - Infrequent use of the platform.
Quality of service - Dissatisfaction with the platform's performance or features.
Technical issues - Persistent bugs or connectivity problems affecting the gaming experience.
Competition - Better offerings from competitor platforms.
Account issues - Problems with login, account access, or security concerns.
Lack of engagement - Feeling disconnected or uninterested in ongoing events or updates.
Change in interests - Loss of interest in the games or activities offered.
Account Email Address
Password
Subscription/Membership Type
Billing Cycle Information
Payment Method Used
Last Payment Transaction ID
Reason for Cancellation
Confirmation of Cancellation Policy
Before you cancel your Faceit subscription, be aware that you'll lose access to premium features such as exclusive tournaments, advanced stat tracking, and priority matchmaking. Additionally, any ongoing tournaments or competitions you're currently part of may be affected, resulting in forfeiting your spot. Remember that you’ll also miss out on potential rewards and benefits that come with maintaining a subscription. It's wise to check your billing cycle and cancellation policy to ensure you’re not charged for an additional period.
Faceit allows users to cancel their membership or subscription at any time through their account settings. However, all payments made prior to cancellation are non-refundable, and access to premium features will remain until the end of the current billing cycle.
Yes, you'll need your password to cancel your Faceit subscription. If you've forgotten it, you can easily reset your password by visiting https://faceit.com/en/reset-password. Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Faceit subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Faceit account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Faceit online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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