1 - Tap on the cogwheel next to your Discord username to access User Settings.
2 - Navigate to the Subscriptions tab.
3 - Tap on Cancel within the Nitro or Nitro Classic banner.
4 - Follow the prompts to cancel your subscription.
How to Cancel Discord on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top of the screen.
3 - Select Subscriptions.
4 - Find and tap on Discord Nitro.
5 - Tap on Cancel Subscription and confirm.
How to Cancel Discord on Google Play
1 - Open the Google Play Store app.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments and subscriptions and then Subscriptions.
4 - Find and tap on Discord Nitro.
5 - Tap Cancel subscription and follow the prompts.
How to Cancel Discord on a gift card
1 - Log into Discord and tap on your profile avatar.
2 - Go to Manage Subscriptions.
3 - Click Drop next to the Nitro gift subscription to stop it from renewing.
Discord is a platform where you can chat, voice, and video with friends or communities, especially gamers. They offer subscriptions like Nitro, which gives you perks such as better video quality, custom emojis, and more. You might see charges from Discord if you subscribe to Nitro or buy Server Boosts that enhance your favorite servers. Payments can be made with various methods like credit cards, PayPal, and even Apple or Google Pay.
The cancellation process on Discord is straightforward and involves only a few steps within the app or desktop settings. Users need to access their User Settings, navigate to the subscriptions tab, and follow prompts to cancel, which is relatively easy unless the subscription was purchased via Apple or Google Play, which requires cancellation through those platforms.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Discord subscription.
How to Contact Discord
If you need assistance, here's how you can get in touch with Discord's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Discord Refund
Start cancellation close to renewal date to avoid multiple billing cycles while troubleshooting the process.
Use the desktop app or web version for cancellation; mobile apps sometimes hide the cancel option or have buggy interfaces.
Look for “Manage” buttons multiple times as some users reported needing to click 'Manage' more than once to reveal the cancel option.
Have your account credentials ready since Discord may require you to log in again for subscription management.
Cancel through User Settings > Subscriptions by explicitly clicking 'Cancel' and confirming multiple prompts.
Document cancellations by taking screenshots or saving confirmation emails for proof in case of continued billing.
If cancellation options aren’t visible, try logging out and back in to refresh the user interface; some report that this reveals the cancellation button.
Contact Discord support only after exhausting all self-serve options, and be persistent with clear, polite language emphasizing that you want to stop all future payments immediately.
Escalate by using social media channels (Twitter, Reddit) if emails and support tickets go unanswered, as public visibility often speeds up resolution.
Do not delete your Discord account before cancellation as this may lock you out of subscription management.
If stuck, ask the community on Reddit or Discord forums for specific workarounds related to current app version quirks.
Why Do People Request Refunds from Discord
Difficulty in canceling subscription due to multiple screens or complicated processes.
Inability to cancel via mobile app for subscriptions purchased on PC or browser.
Subscription management restricted by external platform policies (Google Play and Apple).
Unwanted charges continuing after cancellation requests.
Negative experiences with new UI updates leading to dissatisfaction.
Perceived poor customer support including ignored cancellation emails.
Unmet value or dissatisfaction with the benefits or features provided by Discord Nitro.
Technical issues or bugs affecting the subscription experience.
Cost concerns about ongoing subscription fees.
Lack of easy refund options or partial refunds not being offered for mid-cycle cancellations.
Discord Refund Script
Script
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Dear Discord, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Discord
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0 reviews
Have you used Discord? Share your experience by leaving a review.
Discord Refund Policy
Discord subscriptions, including Nitro and Nitro Basic, can be canceled at any time and will remain active until the end of the current billing period. Cancellations must be done on the same platform the subscription was purchased on, either via desktop/browser or mobile device. If you cannot access Discord to cancel, support is available through Apple or Discord Billing Support, and refunds are subject to Discord's Refund Policy.
Get help with your refund
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The Easiest Way to Get a Discord Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Discord—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Discord allows you to cancel your subscription at any time through the account settings or app stores, and your premium access continues until the end of the current billing period. However, be aware that subscriptions automatically renew until canceled, and price changes can occur with advance notice that you accept by continuing to use the service. There are no early-cancellation fees or lock-ins, but if you cancel during a promotional or gifted subscription period, it will renew automatically at full price unless canceled before the period ends. Additionally, if your account is terminated by Discord, subscriptions are canceled but any unused portion is non-refundable.
Difficulty in canceling subscription due to multiple screens or complicated processes.
Inability to cancel via mobile app for subscriptions purchased on PC or browser.
Subscription management restricted by external platform policies (Google Play and Apple).
Unwanted charges continuing after cancellation requests.
Negative experiences with new UI updates leading to dissatisfaction.
Perceived poor customer support including ignored cancellation emails.
Unmet value or dissatisfaction with the benefits or features provided by Discord Nitro.
Technical issues or bugs affecting the subscription experience.
Cost concerns about ongoing subscription fees.
Lack of easy refund options or partial refunds not being offered for mid-cycle cancellations.
Discord account login credentials (email and password) to access User Settings.
Device or platform originally used for purchase (desktop/browser, iOS, or Android), since cancellations often must be made from the same platform.
Email address associated with your Discord account (especially if contacting support).
Payment method details on file (for confirmation or removal during cancellation), found in User Settings > Billing.
Payment ID for the subscription, which may be needed for refunds or support requests (visible under Billing in User Settings or confirmation emails).
App Store or Google Play subscription information (for mobile purchases), such as purchase confirmation or GPA number.
Knowledge of active subscriptions (Nitro, Server Subscription, Server Boosts, Premium App, etc.) listed under User Settings > Subscriptions.
Ability to access the email account linked to Discord (for cancellation via support if account access is lost).
Access to Apple or Google account if the subscription was purchased via iOS or Android.
Any billing or transaction confirmation emails relevant to the Discord subscription or payment.
Before canceling a Discord Nitro subscription, it's important to know that you'll retain all your Nitro benefits until the end of your current billing period. Once the subscription expires, you will lose access to Nitro perks such as enhanced emoji options, increased upload limits, and server boosting benefits. If you change your mind, you can reactivate your subscription anytime before the current billing period ends; otherwise, you will need to buy a new subscription to regain these features. Keep in mind that once expired, any server boosts from Nitro will also expire, affecting servers you boosted.
Discord subscriptions, including Nitro and Nitro Basic, can be canceled at any time and will remain active until the end of the current billing period. Cancellations must be done on the same platform the subscription was purchased on, either via desktop/browser or mobile device. If you cannot access Discord to cancel, support is available through Apple or Discord Billing Support, and refunds are subject to Discord's Refund Policy.
To cancel a Discord subscription, you generally need to access your account settings where you manage subscriptions, which requires logging into your account with your password. Discord does not offer phone support or unauthenticated chat support for subscription cancellations. If you have forgotten your password, you can reset it using this URL: https://discord.com/login?redirect_to=%2Fsettings%2Fsubscriptions. Once logged in, you can easily cancel your Nitro or other subscriptions through User Settings under Subscriptons or Billing Settings.
We've actually written a step by step guide on how to get a refund from Discord. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Discord subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Discord account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Discord online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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