The Ultimate Step by Step Guide to Cancelling a Dossier Subscription or Membership (dossier.co)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Dossier is a company that helps you manage your online subscriptions and bills easily. They offer services to track your spending, remind you when payments are due, and even assist with canceling subscriptions you no longer use. If you see a charge from Dossier, it’s likely because you signed up for their service to keep your subscriptions organized and under control.
Cancelling a subscription with Dossier is relatively straightforward, as the process is clearly outlined on their website. However, some users may face minor hurdles if they have trouble locating the cancellation instructions or accessing their account.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Dossier subscription.
How to Cancel Dossier: Step by Step
If you purchased through Dossier.co:
Visit the Dossier.co website and log into your account.
Click on your profile icon located at the top right corner.
Select Account Settings from the dropdown menu.
Navigate to the Subscriptions section.
Select the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any on-screen instructions to confirm your cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your Apple device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select the Dossier subscription.
Tap Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and tap on your Dossier subscription.
Tap Cancel Subscription.
Follow the on-screen instructions to confirm your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on the Settings gear icon in the top right corner.
Select Account Settings.
Click on Payments.
Under Manage automatic payments, find Dossier.
Click on the subscription and select Cancel.
Confirm the cancellation in the pop-up window.
How to Contact Dossier
If you need assistance, here's how you can get in touch with Dossier's support team.
Document Everything: Keep screenshots or records of all communications with the company.
Timing is Key: Attempt to cancel close to the subscription renewal date to minimize charges.
Use Direct Language: State clearly that you wish to cancel; avoid ambiguity.
Try Multiple Channels: Contact both customer support via email and their social media accounts to increase visibility of your request.
Escalate if Necessary: If initial attempts fail, request to speak with a supervisor or higher-level representative.
Be Persistent: Don’t be discouraged by initial pushback; follow up consistently.
Leverage Promotions: Mention competing offers to hint that you might stay if they improve your experience.
Check the FAQ: Look for specific cancellation tips or loopholes mentioned by other users.
Cancel During Off-Peak Hours: Try reaching out early in the morning or late in the evening when call volumes are lower.
Short and Sweet: Keep your cancellation request brief to avoid unnecessary discussions.
Request Confirmation: Always ask for a confirmation email once the cancellation is processed.
Why Do People Request Refunds from Dossier
Financial constraints due to unexpected expenses.
Lack of usage or interest in the products.
Changes in personal preferences regarding scents.
Quality issues with the fragrances received.
Increased competition from similar brands.
Shipping delays or reliability issues.
Customer service dissatisfaction.
Desire for more variety or options.
Subscription fatigue from multiple services.
Concerns about product ingredients or sourcing.
Dossier Refund Script
Script
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Dear Dossier, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Dossier Refund Policy
Dossier allows members to cancel their subscription at any time through their account settings. Once canceled, the membership will remain active until the end of the current billing period, and no further charges will be applied thereafter.
The Easiest Way to Get a Dossier Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Dossier—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Dossier may employ tactics like requiring users to navigate through multiple steps in their account settings to cancel, or they might offer discounts or bonuses to encourage users to stay. Always check the fine print for any contract stipulations or early cancellation fees, as some subscriptions can have terms that extend the commitment period or make it harder to exit without penalty.
Financial constraints due to unexpected expenses.
Lack of usage or interest in the products.
Changes in personal preferences regarding scents.
Quality issues with the fragrances received.
Increased competition from similar brands.
Shipping delays or reliability issues.
Customer service dissatisfaction.
Desire for more variety or options.
Subscription fatigue from multiple services.
Concerns about product ingredients or sourcing.
Account credentials (username and password)
Subscription type (monthly, annual, etc.)
Email address associated with the account
Payment information on file
Order confirmation number
Reason for cancellation
Verification of identity (if required)
Cancellation policy details
Deadline for cancellation to avoid further billing
Before cancelling your Dossier subscription, be aware that you'll lose access to exclusive fragrances and personalized scent recommendations tailored to your preferences. Additionally, any accumulated rewards or discounts tied to your membership may expire upon cancellation. Ensure you've utilized any ongoing promotions or benefits, as these won't be available once your subscription is terminated. Lastly, consider the impact on your ability to easily reorder your favorite scents or gain insight into new collections.
Dossier allows members to cancel their subscription at any time through their account settings. Once canceled, the membership will remain active until the end of the current billing period, and no further charges will be applied thereafter.
To cancel your Dossier subscription, you will need to log in with your password. If you can’t remember it, you can reset your password using this link: https://dossier.co/reset-password. Once you’ve regained access to your account, you can easily proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Dossier subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Dossier account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Dossier online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Dossier Dossier.co Dossier Subscription Dossier Services Dossier Inc.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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