Overview
Wantable is a personal styling service where expert stylists pick out about 7 premium clothing pieces just for you, based on your style, fit, and budget. They offer different Boxes called Edits like Style Edit for day-to-day and going-out clothes, Active Edit for comfy workout gear, Sleep & Body Edit for sleepwear and intimates, and Men's Active Edit for men's activewear. You start with a quick style quiz to personalize your box. You get your items delivered to your door, try them at home for 5 days, and decide what to keep. There's no subscription needed, and you can pause or change your orders anytime. If you keep 5 or more items, you get a discount. It's a fun, easy way to refresh your wardrobe without going to a store.
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The information is directly pulled and summarized from Wantable's official website, describing their main services in simple terms suitable for a consumer audience.
How to Get a Wantable Refund: Step by Step
If you purchased through Wantable direct (wantable.com):
- Log in to your Wantable account at wantable.com.
- Within 5 days of receiving your Wantable box, identify the items you want to return for a refund.
- Ensure all items you wish to return are unworn, undamaged, and have tags attached; keep items in their original condition.
- Use the enclosed shipping label in your box to package the returns and drop off the package at the designated shipping location promptly, within 60 days of purchase.
- Contact Wantable customer service by email at hello@wantable.com or by phone at 855-926-8225 (Mon-Fri 7am-9pm CST, Sat-Sun 9am-6pm CST) to notify them of your refund request and return shipment.
- When emailing or calling, be polite but firm, and clearly state why you are requesting a refund, for example, mention issues like wrong sizing, poor quality, or incorrect items.
- Document all communication you have with customer service regarding your refund request.
- Once Wantable receives your return, they will send you a confirmation email and process your refund to the original payment method within 7-10 business days.
Tips and Tricks for Getting a Wantable Refund
- Respond promptly within the first 5 days after receiving your Wantable box to maximize refund chances.
- Keep items unworn and with tags intact to comply with return guidelines and ensure refund eligibility.
- Be clear and firm about why items did not meet expectations, citing specific reasons like wrong sizing, poor quality, or incorrect items.
- Use polite but assertive language when communicating with customer service.
- Accept offers to "make it right" with replacements, but escalate your request if unsatisfied with the initial resolution.
- Escalate refund requests via support email (hello@wantable.com) if customer service response is inadequate.
- Start returns and refund requests quickly to stay within the 60-day return window.
- Mention other customers’ experiences or reviews when escalating to strengthen your case.
- Consider keeping one item to waive styling fees while returning the rest for maximum refund.
- Document all communications with customer service to have detailed records in case of disputes.
- Use forums, Reddit, and online communities to find effective wording and escalation tactics that have worked for others recently.
- Refunds are processed to the original payment method within 7-10 business days after the return shipment is received.
- Sample language for refund requests: emphasize billing errors, unauthorized charges, or that you never received or used the subscription benefit.
Why Do People Request Refunds from Wantable
- Short return windows: Only a few days to send items back, often with threats to charge full amount if deadline is missed.
- Stylist errors: Sending items that do not follow style requests, including similar or duplicate items.
- Quality issues: Low-quality items, damaged or defective products like broken jewelry.
- Pricing concerns: Items perceived as too expensive for the quality and style offered.
- Style mismatches: Receiving items that do not match requested preferences (wrong styles, colors, materials).
- Subscription cancellation difficulties: Challenges in canceling subscriptions online, requiring email communications.
- Poor customer service: Lack of resolution when contacting the company about issues.
- Harassment to return items: Persistent demands to return items with threat of charging full price if unreturned.
Wantable Refund Script
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Hello Wantable Team,
I hope this message finds you well. I am writing to address an unexpected billing issue I encountered with my recent order. I noticed an accidental charge that I did not intend to authorize.
I value the services you provide, but I was dissatisfied with this experience and respectfully request a refund for the erroneous charge. I appreciate your assistance in resolving this matter promptly.
Thank you for your understanding!
Best regards,
Wantable Refund Policy
Wantable's refund policy allows customers to return items within 60 days of purchase. To qualify for a refund, items must be unworn, undamaged, and have tags attached, with refunds processed to the original payment within 7-10 business days after receipt.
The Easiest Way to Get a Wantable Refund
If you’re frustrated trying to get a refund from Wantable—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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