Overview
Music Today is your go-to spot for everything music-related. They offer a variety of services like ticket sales for concerts and music events, music merchandise including cool band tees and posters, and exclusive content like behind-the-scenes access to your favorite artists. If you're a music lover looking to discover new tunes, they also have playlists and recommendations to keep your music game strong. Basically, Music Today is all about making it easy for fans to connect with their favorite musicians and experiences in the music world!
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The description is based on an understanding of Music Today's offerings and simplified to cater to a general audience.
How to Get a Music Today Refund: Step by Step
If you purchased through the Music Today website:
- Visit the Music Today website and log in to your account.
- Navigate to the Account section located in the top-right corner.
- Click on Billing History to view your recent transactions.
- Identify the membership, subscription, or bill you wish to request a refund for.
- Select the Request Refund option next to the transaction.
- Fill out the refund request form, ensuring to include:
- Your reason for the refund request, such as "the subscription renewed without notice"
- A brief mention if the account was unused during the billing cycle.
- Submit the refund request form.
- Check your email for confirmation of your refund request and any further instructions.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Music Today subscription.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund and specify the reason as:
- "The subscription unexpectedly renewed"
- Or mention "I wasn't using the service".
- Follow the prompts to complete your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your Profile Icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions and find Music Today.
- Click on Cancel Subscription to stop future billing.
- After canceling, go back to the Subscriptions page.
- Tap Report a Problem.
- Choose the reason for your refund, such as:
- "Charged for a subscription I did not use"
- Or "The subscription renewed without my consent".
- Follow the prompts to submit your refund request.
Tips and Tricks for Getting a Music Today Refund
- Document Everything: Keep records of all emails and communications with customer service.
- Be Polite but Firm: Use a respectful tone while clearly stating your issue and what you want.
- Template Emails: Use successful refund request templates found online as a base for your email.
- Timing Matters: Contact them soon after your purchase or issue arises for quicker resolutions.
- Escalate Gradually: Start with customer support and move up to a manager if necessary.
- Use Social Media: Mention your issue on Twitter or Facebook; companies often respond quicker to public posts.
- Contact Your Bank: If you’re getting nowhere, consider a chargeback through your credit card company.
- Reference Previous Cases: Cite similar past customer experiences or outcomes that were successful.
- Follow Up Regularly: Don’t hesitate to send reminders if you don’t hear back within a few days.
- Leverage Online Communities: Ask for advice from others who have successfully navigated the process.
Why Do People Request Refunds from Music Today
- Product defect or damage upon arrival
- Wrong item sent
- Order cancellation before shipping
- Item not as described on the website
- Shipping delays beyond expected delivery time
- Duplicate charges on account
- Change of mind after purchase
- Membership cancellation before billing
- Merchandise lost during shipping
- Customer service issues not resolved
Music Today Refund Script
Script
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Dear Music Today Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I noticed an accidental charge on my account that I didn’t authorize.
I would appreciate it if you could review my request and process a refund at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Music Today Refund Policy
Music Today offers a 30-day return policy for unopened or defective items. Customers can request a refund or exchange within this period by contacting customer service or following the return instructions provided on their website.
The Easiest Way to Get a Music Today Refund
If you’re frustrated trying to get a refund from Music Today—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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