Is "216 Digital Solutions" fraud?

The Guide to Understanding Why You Were Charged By “216 Digital Solutions” and What To Do About It (216digital.com)

Published

August 29, 2025

Updated

August 30, 2025

What is "216 Digital Solutions"?

216digital is a company that helps businesses streamline their subscriptions and billing processes. They offer services like managing recurring payments and making it easier for customers to sign up for different plans or services. If you see a charge from them, it's likely for a subscription you signed up for with one of their business partners.

216: This could refer to a specific branch number, identification code, or transaction reference for internal tracking.
Digital: Indicates that the service or product related to this transaction is online or electronic, such as software, digital content, or online services.
Solutions: Suggests that the company provides problem-solving products or services, often related to technology or digital applications.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from 216digital?

Pricing: The pricing for services at 216digital.com typically ranges from $1,000 to $5,000 per project, depending on the complexity and scope of the work involved.

Value for Investment: Many users express that the cost aligns with the quality and efficacy of the digital solutions provided.
Expertise: Users appreciate that they are paying for experienced professionals who deliver a high level of service.
Customization: Projects are tailored to specific needs, which justifies the pricing for unique solutions.
Transparency: Clients mention clear communication about pricing and deliverables, making it easier to understand what they are paying for.
Results-Oriented: Many emphasize that the services lead to measurable results, making the pricing seem reasonable.
Range of Services: The variety of services offered at different price points appeals to a wider audience.
Long-term Partnerships: Users point out that investing in services leads to ongoing partnerships, which helps in long-term growth.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the 216digital.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 216digital.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 216digital.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

216digital Customer Service Info

If you need assistance, here's how you can get in touch with 216digital's support team.

Phone

The phone is not available.

support@216digital.com

Site

https://216digital.com/contact

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What other ways do charges from 216digital show up?

216 DIGITAL 216DIGITAL 216digital.com 216 Digital Services 216DIG DIGITAL216 216DGL 216DGT

The Easiest Way to Cancel 216digital

If you're frustrated trying to cancel your subscription, membership, or bill from 216digital—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

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