Overview
The Liven app is like a friendly companion that helps you understand yourself better and feel better about life. It helps you track your moods, learn small easy lessons about how your mind works, and take tests to check how you're feeling emotionally. It uses science-backed tips to help you change your inner self-talk and improve your mindset. You can also listen to relaxing sounds to help you focus or chill out. Plus, it creates a personalized plan to help you set and reach your goals. It's especially helpful if you're dealing with things like procrastination, anxiety, feeling overwhelmed, or low motivation. Basically, it's there to support you in feeling more clear, calm, and confident every day.
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The information is directly taken from the official website of The Liven app. The explanation uses simple and friendly language suitable for a general consumer audience and covers the main features and target users of the app.
How to Get a theliven Refund: Step by Step
If you purchased through TheLiven.com directly (via website or app):
- Email Liven Customer Support at support@theliven.com. Clearly state your request for a refund for your membership or subscription charge.
- Within the Liven App, open the Profile tab, tap the settings (gear) icon or envelope icon in the top right corner.
- Select Share Feedback, choose an appropriate topic like billing or refunds, write your refund request mentioning your membership or subscription charge, and tap Send Message.
- Alternatively, go to app settings, scroll down to the Help and Support tab, select Contact Us, and send the refund request.
- When messaging, emphasize if the charge was unexpected or if the service was unused to increase chances of refund success.
If you purchased through Apple (App Store):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used to purchase the subscription.
- Tap or click "I'd like to," then choose Request a refund.
- Select the reason for your refund request and tap Next.
- Choose the Liven app subscription, then submit your request.
- Optionally, cancel the subscription if you no longer want it to prevent further billing.
- Wait 24 to 48 hours for a response, then check the status on the same site.
- Use messaging that highlights charges renewed without notice or that the service was unused for better refund success.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap your profile icon in the top right corner and select Payments & subscriptions.
- Tap Subscriptions and select your Liven subscription.
- Tap Cancel subscription if you want to stop future charges.
- Go to Google Play Refund Request page.
- Sign in with the Google account used for the purchase.
- Find the Liven subscription purchase and tap Request a refund.
- Choose a reason that strengthens your case, such as the subscription renewed without your clear consent or the service was never used.
- Submit the request and wait for Google's response.
Tips and Tricks for Getting a theliven Refund
- Immediately dispute charges with your bank or credit card upon noticing unauthorized or unwanted payments.
- Cancel subscriptions promptly through Apple Store, Google Play, or the Liven website before requesting refunds.
- Email support@theliven.com with a clear, firm but polite refund request explaining unexpected charges and dissatisfaction.
- Keep records of all communications with customer support, including screenshots of app issues or billing errors to strengthen your claim.
- Use clear language invoking the money-back guarantee and mention consumer protection laws when requesting a refund.
- Follow up persistently via email if initial refund requests are ignored, stating your intent to escalate the issue or dispute charges through your bank.
- If subscription is canceled immediately by support, making screenshots impossible, escalate the issue by insisting on full refund and documenting their refusal to comply.
- Use the refund request script: "Hello, I am writing to request a refund for my recent purchase from Wellbeing-Theliven. I believe there was a billing issue that resulted in an unexpected charge, and I am unsatisfied with the service. I understand there is a 7-day money-back guarantee for new users, and I would like to utilize this option. Please let me know how to proceed with the refund process. Thank you for your assistance!"
- Consider using chargeback services if direct requests fail, which can detect, cancel subscriptions, and initiate refund disputes on your behalf.
- Avoid vague cancellation buttons and ensure all refund attempts and cancellations are documented in writing to avoid repeated charges.
Why Do People Request Refunds from theliven
- Unauthorized transactions, including charges without customer consent.
- Requests for cancellation sent but ignored or not processed.
- Customers still being charged after cancellation requests.
- Charges for a year’s subscription (e.g., $89.99) without prior authorization.
- Refund requests for products or services not wanted or ordered, such as eBooks.
- General dissatisfaction with customer service resolution leading to refund demands.
theliven Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I recently encountered with my account. I noticed an accidental charge on my billing statement that I do not believe was authorized.
Given my dissatisfaction with this charge, I kindly request a refund for this transaction. I appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
theliven Refund Policy
The refund policy of theliven.com generally includes a money-back guarantee for subscriptions when requested under specific conditions, although there are reports of difficulties in processing refunds. Customers are advised to request refunds promptly, but the effectiveness of this policy may vary based on individual experiences, as some users report not receiving refunds despite the stated guarantee.
The Easiest Way to Get a theliven Refund
If you’re frustrated trying to get a refund from theliven—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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